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date: 6 Jun 2006 04:40:30 -0700,    group: microsoft.public.exchange.mobility        back       


ActiveSync Mobile - "Access Was Denied" Error - HTTP_401, ...When trying to sync with our Exchange Server   
We're in the process of setting up mobile activesync on our office
smartphones (Orange SPV C500's + C600's).

The ActiveSync settings on the phones are all set-up - including
username, password, domain and server address (ip address of our
exchange server).

The problem is however whenever we try to do a manual sync via the
phone, it connects but then stops and gives the following error:-

"ACCESS WAS DENIED. CHECK YOUR SERVER USERNAME AND PASSWORD IN
ACTIVESYNC OPTIONS"
"ERROR CODE: HTTP_401"



We've obviously checked the username and passwords - the same problem
happens for each user. SSL is enabled on our exchange server (we use
outlook web access). We have run the disablecertchk utility on each of
the phones.

Additionally, we have tested outlook mobile access on the phones via
their internet explorer - this works fine.

Any ideas greatly appreciated!
date: 6 Jun 2006 04:40:30 -0700   author:   eggedd2k

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