Hello. Is this possible? The vice president of the company I work for wants to purchase one Motorola Q when it comes out. He wants me to make activesync work with that device. I want to try to let three users beta test it one week at a time. Can I make multiple profiles in a device? Or can I erase the previous person's profile and create the next beta tester's profile? Thanks in advance.
Hi You would need to erase/remove the previous setting when handing over to the new beta tester, unfortunatly Windows Mobile devices are not able to be configured with multiple profiles. Regards -- Ben Hoffman MVP Exchange http://www.exchangeis.com "C C" wrote in message news:e9LWuDneGHA.4892@TK2MSFTNGP02.phx.gbl... > Hello. > > Is this possible? > > The vice president of the company I work for > wants to purchase one Motorola Q when it > comes out. He wants me to make activesync > work with that device. I want to try to let > three users beta test it one week at a time. > > Can I make multiple profiles in a device? > Or can I erase the previous person's profile > and create the next beta tester's profile? > > Thanks in advance. >
"Ben Hoffman [MVP Exchange]" wrote in message news:eX16b6neGHA.2068@TK2MSFTNGP02.phx.gbl... > Hi > > You would need to erase/remove the previous setting when handing over to > the new beta tester, unfortunatly Windows Mobile devices are not able to > be configured with multiple profiles. > > Regards > -- > Ben Hoffman > MVP Exchange > http://www.exchangeis.com > > "C C" wrote in message > news:e9LWuDneGHA.4892@TK2MSFTNGP02.phx.gbl... >> Hello. >> >> Is this possible? >> >> The vice president of the company I work for >> wants to purchase one Motorola Q when it >> comes out. He wants me to make activesync >> work with that device. I want to try to let >> three users beta test it one week at a time. >> >> Can I make multiple profiles in a device? >> Or can I erase the previous person's profile >> and create the next beta tester's profile? >> >> Thanks in advance. >> > >
Thank you. Is there a re-install (reflash) of device applications? Or shall I ask, is the handover a quick one or is it a hassle? "Ben Hoffman [MVP Exchange]" wrote in message news:eX16b6neGHA.2068@TK2MSFTNGP02.phx.gbl... > Hi > > You would need to erase/remove the previous setting when handing over to > the new beta tester, unfortunatly Windows Mobile devices are not able to > be configured with multiple profiles. > > Regards > -- > Ben Hoffman > MVP Exchange > http://www.exchangeis.com > > "C C" wrote in message > news:e9LWuDneGHA.4892@TK2MSFTNGP02.phx.gbl... >> Hello. >> >> Is this possible? >> >> The vice president of the company I work for >> wants to purchase one Motorola Q when it >> comes out. He wants me to make activesync >> work with that device. I want to try to let >> three users beta test it one week at a time. >> >> Can I make multiple profiles in a device? >> Or can I erase the previous person's profile >> and create the next beta tester's profile? >> >> Thanks in advance. >> > >
I would like to re-phrase my question. To erase the user's device profile, do I have to reset the device to Factory default? Is the hand-over to the next beta tester a quick process? Thanks in advance. "C C" wrote in message news:%23s1dgYoeGHA.1264@TK2MSFTNGP05.phx.gbl... > Thank you. Is there a re-install (reflash) of device applications? > Or shall I ask, is the handover a quick one or is it a hassle? > > "Ben Hoffman [MVP Exchange]" wrote in message > news:eX16b6neGHA.2068@TK2MSFTNGP02.phx.gbl... >> Hi >> >> You would need to erase/remove the previous setting when handing over to >> the new beta tester, unfortunatly Windows Mobile devices are not able to >> be configured with multiple profiles. >> >> Regards >> -- >> Ben Hoffman >> MVP Exchange >> http://www.exchangeis.com >> >> "C C" wrote in message >> news:e9LWuDneGHA.4892@TK2MSFTNGP02.phx.gbl... >>> Hello. >>> >>> Is this possible? >>> >>> The vice president of the company I work for >>> wants to purchase one Motorola Q when it >>> comes out. He wants me to make activesync >>> work with that device. I want to try to let >>> three users beta test it one week at a time. >>> >>> Can I make multiple profiles in a device? >>> Or can I erase the previous person's profile >>> and create the next beta tester's profile? >>> >>> Thanks in advance. >>> >> >> > >
"C C" wrote: >I would like to re-phrase my question. > >To erase the user's device profile, do I have >to reset the device to Factory default? Is the >hand-over to the next beta tester a quick process? You should be able to delete the partnership from the ActiveSync application on the PC. Removing and reinstalling ActiveSync on the PC is probably a good way to make sure the info is gone. The mobile device has a name (Start -> Settings -> System -> About) that identifies it when creating the partnership (what you're calling a "profile"). The ActiveSync configuration defines the Exchange server and user that'll be used when syncing the mailbox. -- Rich Matheisen MCSE+I, Exchange MVP MS Exchange FAQ at http://www.swinc.com/resource/exch_faq.htm Don't send mail to this address mailto:h.pott@getronics.com Or to these, either: mailto:h.pott@pinkroccade.com mailto:melvin.mcphucknuckle@getronics.com mailto:melvin.mcphucknuckle@pinkroccade.com
Thank you. I will keep that in my notes. "Rich Matheisen [MVP]" wrote in message news:o62s62tcshvpcd8btsd1na5ou1ou0qbjff@4ax.com... > "C C" wrote: > >>I would like to re-phrase my question. >> >>To erase the user's device profile, do I have >>to reset the device to Factory default? Is the >>hand-over to the next beta tester a quick process? > > You should be able to delete the partnership from the ActiveSync > application on the PC. Removing and reinstalling ActiveSync on the PC > is probably a good way to make sure the info is gone. > > The mobile device has a name (Start -> Settings -> System -> About) > that identifies it when creating the partnership (what you're calling > a "profile"). The ActiveSync configuration defines the Exchange server > and user that'll be used when syncing the mailbox. > > -- > Rich Matheisen > MCSE+I, Exchange MVP > MS Exchange FAQ at http://www.swinc.com/resource/exch_faq.htm > Don't send mail to this address mailto:h.pott@getronics.com > Or to these, either: mailto:h.pott@pinkroccade.com > mailto:melvin.mcphucknuckle@getronics.com > mailto:melvin.mcphucknuckle@pinkroccade.com
I think so....If Exchange Active Sync is setup and working correctly you'll not need a Desktop Active Sync profile configured. I use to Hard reset to get a new partnership on the device, now I just delete the device Exchange Active Sync partnership. On device got to Active Sync | Options | Tap and hold "Exchange Server" then choose delete. But you'll have to clean up mail items in Pocket Outlook, they won't be deleted. So sometimes it'd be easier and cleaner to just Hard reset. If you need to move files to the device then build multiple profiles on Desktop Outlook and set Outlook to prompt for profile and select appropriate Desktop Outlook profile when running Desktop AS. ie when device is cradled. "C C" wrote in message news:%23BNVQHreGHA.1880@TK2MSFTNGP02.phx.gbl... >I would like to re-phrase my question. > > To erase the user's device profile, do I have > to reset the device to Factory default? Is the > hand-over to the next beta tester a quick process? > > Thanks in advance. > > "C C" wrote in message > news:%23s1dgYoeGHA.1264@TK2MSFTNGP05.phx.gbl... >> Thank you. Is there a re-install (reflash) of device applications? >> Or shall I ask, is the handover a quick one or is it a hassle? >> >> "Ben Hoffman [MVP Exchange]" wrote in message >> news:eX16b6neGHA.2068@TK2MSFTNGP02.phx.gbl... >>> Hi >>> >>> You would need to erase/remove the previous setting when handing over to >>> the new beta tester, unfortunatly Windows Mobile devices are not able >>> to be configured with multiple profiles. >>> >>> Regards >>> -- >>> Ben Hoffman >>> MVP Exchange >>> http://www.exchangeis.com >>> >>> "C C" wrote in message >>> news:e9LWuDneGHA.4892@TK2MSFTNGP02.phx.gbl... >>>> Hello. >>>> >>>> Is this possible? >>>> >>>> The vice president of the company I work for >>>> wants to purchase one Motorola Q when it >>>> comes out. He wants me to make activesync >>>> work with that device. I want to try to let >>>> three users beta test it one week at a time. >>>> >>>> Can I make multiple profiles in a device? >>>> Or can I erase the previous person's profile >>>> and create the next beta tester's profile? >>>> >>>> Thanks in advance. >>>> >>> >>> >> >> > >
