Treo700w exchange Push email problem   

Hi,

I have updated my exchange to sp2 and installed the ROM update for the Treo, 
however I'm having trouble getting the device to provide the PING process, 
as I keep on getting 401 (unathorized errors), I saw this using the logging 
option of ActiveSync. However when doing a manual sync it syncs properly, I 
could see in the log that when trying the first time to sync (when doing 
manually) it also gets the 401 error but it seems that AS by itself tries 
again to sync even when it gets this error and on the next (internal call) 
it properly syncs, which means that the username\pass is ok. Please note I'm 
using basic authentication without certificates and the server dosn't 
require SSL.

Thanks in advance for your help
Shloma Baum

date: Tue, 9 May 2006 10:02:28 -0400   author:   Shloma Baum

Re: Treo700w exchange Push email problem   

Exchange Activesync without SSL is a huge security risk I must first say.  I 
would strongly recommend getting a Root Cert from Comodo or Network 
Solutions, they are inexpensive and no additional install of certs is 
required on your mobile devices.  As for the error, have you tried hard 
reset on the device?  Does this happen with any other Treo 700w's?

-- 
John Oliver, Jr
MCSE, MCT, CCNA
Exchange MVP 2006
Microsoft Certified Partner

"Shloma Baum"  wrote in message 
news:%23MogtA3cGHA.564@TK2MSFTNGP02.phx.gbl...
> Hi,
>
> I have updated my exchange to sp2 and installed the ROM update for the 
> Treo, however I'm having trouble getting the device to provide the PING 
> process, as I keep on getting 401 (unathorized errors), I saw this using 
> the logging option of ActiveSync. However when doing a manual sync it 
> syncs properly, I could see in the log that when trying the first time to 
> sync (when doing manually) it also gets the 401 error but it seems that AS 
> by itself tries again to sync even when it gets this error and on the next 
> (internal call) it properly syncs, which means that the username\pass is 
> ok. Please note I'm using basic authentication without certificates and 
> the server dosn't require SSL.
>
> Thanks in advance for your help
> Shloma Baum
>

date: Tue, 9 May 2006 12:32:12 -0400   author:   John Oliver, Jr. [MVP]

Re: Treo700w exchange Push email problem   

Thanks John,

I did try a H-Reset it didn't help however, but I'll follow your advice 
first and install a certificate and see if this solves the issue.

Best Regards,
Shloma


"John Oliver, Jr. [MVP]"  wrote in message 
news:OOHLUY4cGHA.1792@TK2MSFTNGP03.phx.gbl...
> Exchange Activesync without SSL is a huge security risk I must first say. 
> I would strongly recommend getting a Root Cert from Comodo or Network 
> Solutions, they are inexpensive and no additional install of certs is 
> required on your mobile devices.  As for the error, have you tried hard 
> reset on the device?  Does this happen with any other Treo 700w's?
>
> -- 
> John Oliver, Jr
> MCSE, MCT, CCNA
> Exchange MVP 2006
> Microsoft Certified Partner
>
> "Shloma Baum"  wrote in message 
> news:%23MogtA3cGHA.564@TK2MSFTNGP02.phx.gbl...
>> Hi,
>>
>> I have updated my exchange to sp2 and installed the ROM update for the 
>> Treo, however I'm having trouble getting the device to provide the PING 
>> process, as I keep on getting 401 (unathorized errors), I saw this using 
>> the logging option of ActiveSync. However when doing a manual sync it 
>> syncs properly, I could see in the log that when trying the first time to 
>> sync (when doing manually) it also gets the 401 error but it seems that 
>> AS by itself tries again to sync even when it gets this error and on the 
>> next (internal call) it properly syncs, which means that the 
>> username\pass is ok. Please note I'm using basic authentication without 
>> certificates and the server dosn't require SSL.
>>
>> Thanks in advance for your help
>> Shloma Baum
>>
>
>

date: Tue, 9 May 2006 12:46:59 -0400   author:   Shloma Baum