|
|
|
date: Mon, 8 May 2006 12:21:29 -0500,
group: microsoft.public.exchange.mobility
back
Re: Support code 85010004
Thanks for your reply, Robert.
OMA, Microsoft-Server-ActiveSync are not set to require SSL. Public & RPC
are. I changed OMA & MSAS to require SSL but was still unable to sync.
After testing, I set them back the way they were since I know they've not
been changed since the server was set up. Are SSL settings for these vdirs
documented that you know of?
--
Jeff Vandervoort
JRVsystems
"Robert Hoogstraat" <roberth.nospam@software-intellect.com.nospam> wrote in
message news:OW6hLHvcGHA.1456@TK2MSFTNGP04.phx.gbl...
> Have you verified that SSL is set on the oma, eas, public, and rpc vdirs
> on
> your iis server?
> --
> Robert Hoogstraat
>
>
> "Jeff Vandervoort" <jeffv @ jrvsystems dot com> wrote in message
> news:O9c9iPscGHA.3348@TK2MSFTNGP03.phx.gbl...
>> SBS2003 Standard SP2 server, Treo 700w/Verizon with MSFP update.
>>
>> During OTA sync, get this error:
>>
>> Your account in Microsoft Exchange Server does not have permission to
>> synchronize with your current settings. Contact your Exchange server
>> administrator.
>>
>> Support code: 0x85010004
>>
>> All "Exchange Features" in ADU&C are enabled for user account.
>>
>> In ESM Global Settings/Mobile Services, Enable user-initiated sync and
>> Enable direct push over HTTP(S) is turned on. No Device Security settings
>> are enabled at this time.
>>
>> I've installed the server's self-cert on the Treo (copied to Treo's My
>> Documents and clicked it) and it appears in the certificates list as a
> root
>> cert.
>>
>> I can browse https://servername.domain.tld/exchange from the Treo.
>>
>> I've reviewed http://support.microsoft.com/?id=817379 and confirmed that
> SBS
>> SP2 setup has already made the changes described in the article.
>>
>> I am NOT seeing any events in the server's Application or Security log
> when
>> I try to sync.
>>
>> --
>> Jeff Vandervoort
>> JRVsystems
>>
>>
>
>
date: Mon, 8 May 2006 20:14:42 -0500
author: Jeff Vandervoort jeffv @ jrvsystems dot com
Re: Support code 85010004 - SOLVED
Got it. I reread this passage in MSKB 817379 that I had previously
dismissed--
"If you are receiving the errors that are described in the "Symptoms"
section on Small Business Server 2003, run the Configure E-Mail and Internet
Connection Wizard. The wizard should help you reconfigure the /Exchange
virtual directory and forms-based authentication to work with Outlook Mobile
Access and with Exchange ActiveSync."
Well...I wasn't receiving the errors in the "Symptoms" section, which is why
I had ignored it. Honestly, I would have ignored the whole article except it
was cited so often on Usenet posts. But figured it was good advice anyway,
and probably couldn't hurt, so I did it. And it turned out to be good
advice. And now I'm syncing!
Wish I knew what CEICW just did, because I have a client with the same
problem, but they're not on SBS. Who knows if it was the same issue, but
whatever it is, I'll have to figure it out the old-fashioned,
non-wizard-assisted way.
Which often involves peer support, so if anyone knows what CEICW did, or
what this same problem might be on a non-SBS system, let me know!
--
Jeff Vandervoort
JRVsystems
"Jeff Vandervoort" <jeffv @ jrvsystems dot com> wrote in message
news:O9c9iPscGHA.3348@TK2MSFTNGP03.phx.gbl...
> SBS2003 Standard SP2 server, Treo 700w/Verizon with MSFP update.
>
> During OTA sync, get this error:
>
> Your account in Microsoft Exchange Server does not have permission to
> synchronize with your current settings. Contact your Exchange server
> administrator.
>
> Support code: 0x85010004
>
> All "Exchange Features" in ADU&C are enabled for user account.
>
> In ESM Global Settings/Mobile Services, Enable user-initiated sync and
> Enable direct push over HTTP(S) is turned on. No Device Security settings
> are enabled at this time.
>
> I've installed the server's self-cert on the Treo (copied to Treo's My
> Documents and clicked it) and it appears in the certificates list as a
> root cert.
>
> I can browse https://servername.domain.tld/exchange from the Treo.
>
> I've reviewed http://support.microsoft.com/?id=817379 and confirmed that
> SBS SP2 setup has already made the changes described in the article.
>
> I am NOT seeing any events in the server's Application or Security log
> when I try to sync.
>
> --
> Jeff Vandervoort
> JRVsystems
>
date: Mon, 8 May 2006 20:36:27 -0500
author: Jeff Vandervoort jeffv @ jrvsystems dot com
Re: Support code 85010004
For lurkers, OMA & MSAS still were not set to require SSL after running
CEICW (see my other post on SBS CEICW in this thread) but sync started
working.
--
Jeff Vandervoort
JRVsystems
"Jeff Vandervoort" <jeffv @ jrvsystems dot com> wrote in message
news:OW4H%23XwcGHA.4312@TK2MSFTNGP05.phx.gbl...
> Thanks for your reply, Robert.
>
> OMA, Microsoft-Server-ActiveSync are not set to require SSL. Public & RPC
> are. I changed OMA & MSAS to require SSL but was still unable to sync.
>
> After testing, I set them back the way they were since I know they've not
> been changed since the server was set up. Are SSL settings for these vdirs
> documented that you know of?
>
> --
> Jeff Vandervoort
> JRVsystems
>
> "Robert Hoogstraat" <roberth.nospam@software-intellect.com.nospam> wrote
> in message news:OW6hLHvcGHA.1456@TK2MSFTNGP04.phx.gbl...
>> Have you verified that SSL is set on the oma, eas, public, and rpc vdirs
>> on
>> your iis server?
>> --
>> Robert Hoogstraat
>>
>>
>> "Jeff Vandervoort" <jeffv @ jrvsystems dot com> wrote in message
>> news:O9c9iPscGHA.3348@TK2MSFTNGP03.phx.gbl...
>>> SBS2003 Standard SP2 server, Treo 700w/Verizon with MSFP update.
>>>
>>> During OTA sync, get this error:
>>>
>>> Your account in Microsoft Exchange Server does not have permission to
>>> synchronize with your current settings. Contact your Exchange server
>>> administrator.
>>>
>>> Support code: 0x85010004
>>>
>>> All "Exchange Features" in ADU&C are enabled for user account.
>>>
>>> In ESM Global Settings/Mobile Services, Enable user-initiated sync and
>>> Enable direct push over HTTP(S) is turned on. No Device Security
>>> settings
>>> are enabled at this time.
>>>
>>> I've installed the server's self-cert on the Treo (copied to Treo's My
>>> Documents and clicked it) and it appears in the certificates list as a
>> root
>>> cert.
>>>
>>> I can browse https://servername.domain.tld/exchange from the Treo.
>>>
>>> I've reviewed http://support.microsoft.com/?id=817379 and confirmed that
>> SBS
>>> SP2 setup has already made the changes described in the article.
>>>
>>> I am NOT seeing any events in the server's Application or Security log
>> when
>>> I try to sync.
>>>
>>> --
>>> Jeff Vandervoort
>>> JRVsystems
>>>
>>>
>>
>>
>
>
date: Mon, 8 May 2006 20:40:24 -0500
author: Jeff Vandervoort jeffv @ jrvsystems dot com
|
|
