Event ID 3005 HTTP status code: [503]

Event ID 3005 HTTP status code: [503]

We just setup a SBS 2003 with Exchange. The users can use OWA and OMA without any issues. Smartphone also works if we don't use SSL. SSL works on OWA and OMA. If we enable SSL on the smartphone, we will receive this error: "Your account in Microsoft Exchange Server doest not have permission to synchronize with your current settings.  Contact your Exchange Server administrator.

Support Code :  0x85010001"  

 

The Vent Viewer will lists Event ID 3005 - Unexpected Exchange mailbox Server error: Server: [servername.domain.local] User: [bob@bdomain.com] HTTP status code: [503]. Verify that the Exchange mailbox Server is working correctly. 

 

Any suggestions?


Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net 
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com

date: Mon, 20 Feb 2006 15:55:33 -0600 author: Robert L [MS-MVP]

Re: Event ID 3005 HTTP status code: [503]

When you say OMA works, does that mean with other mobile devices, like
Treos?

Try browsing to url from the phone when SSL is enabled. Can you log in
and authenticate?

SSL can be enabled on the Exchange virtual server connection, but not
the OMA virtual server which your clients use.  The best method is to
create another virtual server for OMA and change the reference to it in
the registry.

This article may help if you haven't seen it before:

http://www.petri.co.il/problems_with_forms_based_authentication_and_ssl_in_activesync.htm

Also another post here said that the 0x85010001 error was from a wrong
address on the mobile device.

http://groups.google.com/group/microsoft.public.exchange.mobility/browse_frm/thread/6b8ee409387a0267/8434431261a0d790#8434431261a0d790

Hope that helps.

date: 21 Feb 2006 09:45:58 -0800 author: mb

Re: Event ID 3005 HTTP status code: [503]

Hello,

Thank you for the link. Creating exchange-oma fixed the problem. Now, OWA, OMA, RPC over HTTPS and ActiveSync work fine.  This  link shows how we setup with print screen.

How did we setup our Exchange for OWA, OMA, ActiveSync and RPC over HTTPS
http://www.howtonetworking.com/email/oma1.htm

Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net 
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com 
  "mb"  wrote in message news:1140543958.318260.27850@o13g2000cwo.googlegroups.com...
  When you say OMA works, does that mean with other mobile devices, like
  Treos?

  Try browsing to url from the phone when SSL is enabled. Can you log in
  and authenticate?

  SSL can be enabled on the Exchange virtual server connection, but not
  the OMA virtual server which your clients use.  The best method is to
  create another virtual server for OMA and change the reference to it in
  the registry.

  This article may help if you haven't seen it before:

  http://www.petri.co.il/problems_with_forms_based_authentication_and_ssl_in_activesync.htm

  Also another post here said that the 0x85010001 error was from a wrong
  address on the mobile device.

  http://groups.google.com/group/microsoft.public.exchange.mobility/browse_frm/thread/6b8ee409387a0267/8434431261a0d790#8434431261a0d790

  Hope that helps.

date: Wed, 22 Feb 2006 13:22:51 -0600 author: Robert L [MS-MVP]