Server: Windows Server 2003 R2 Standard Edition (SP2) Server: Windows Exchange Server 2003 Standard Edition - Version 6.5 (Build 7638.2: Service Pack 2) Client Machine: Outlook 2003 as part of MS Office Professional 2003 (SP3) When a user try to open an Outlook distribution list in Outlook 2003, an error message occur. "Can't open this item. There is not enough memory available on the Microsoft Exchange Server computer to perform the operation. Contact your system administrator." * Checked there are over 10GB of free space on the server. * Tried to open the Distribution list using a different machine, but the same error message occur. * Microsoft KB 894530 seems to show the exact error message, with a hotfix, but it recommends waiting for the next software update that contains the hotfix. Could you advice which software update should be installed? Is there any other ways to open this problematic distribution list? or increase the DL limit? Many thanks in advance, Will
An Outlook distribution list is an Outlook thing and doesn't involve the server except that the server is where it is stored. I recommend that you post this question to an Outlook newsgroup. I'm suspicious that your Outlook DL is corrupt. -- Ed Crowley MVP "There are seldom good technological solutions to behavioral problems." . "will~" wrote in message news:C112D4F3-9B0C-4A9A-B5A4-5659DC22339B@microsoft.com... > Server: Windows Server 2003 R2 Standard Edition (SP2) > Server: Windows Exchange Server 2003 Standard Edition - Version 6.5 (Build > 7638.2: Service Pack 2) > Client Machine: Outlook 2003 as part of MS Office Professional 2003 (SP3) > > When a user try to open an Outlook distribution list in Outlook 2003, an > error message occur. > > "Can't open this item. There is not enough memory available on the > Microsoft Exchange Server computer to perform the operation. Contact your > system administrator." > > * Checked there are over 10GB of free space on the server. > * Tried to open the Distribution list using a different machine, but the > same error message occur. > * Microsoft KB 894530 seems to show the exact error message, with a > hotfix, > but it recommends waiting for the next software update that contains the > hotfix. > > Could you advice which software update should be installed? Is there any > other ways to open this problematic distribution list? or increase the DL > limit? > > Many thanks in advance, > > Will > >
Ed, Thank you for your quick reply. I will repost this question in the Outlook newsgroup. kind Regards, Will "Ed Crowley [MVP]" wrote: > An Outlook distribution list is an Outlook thing and doesn't involve the > server except that the server is where it is stored. I recommend that you > post this question to an Outlook newsgroup. I'm suspicious that your > Outlook DL is corrupt. > -- > Ed Crowley MVP > "There are seldom good technological solutions to behavioral problems." > .. > > "will~" wrote in message > news:C112D4F3-9B0C-4A9A-B5A4-5659DC22339B@microsoft.com... > > Server: Windows Server 2003 R2 Standard Edition (SP2) > > Server: Windows Exchange Server 2003 Standard Edition - Version 6.5 (Build > > 7638.2: Service Pack 2) > > Client Machine: Outlook 2003 as part of MS Office Professional 2003 (SP3) > > > > When a user try to open an Outlook distribution list in Outlook 2003, an > > error message occur. > > > > "Can't open this item. There is not enough memory available on the > > Microsoft Exchange Server computer to perform the operation. Contact your > > system administrator." > > > > * Checked there are over 10GB of free space on the server. > > * Tried to open the Distribution list using a different machine, but the > > same error message occur. > > * Microsoft KB 894530 seems to show the exact error message, with a > > hotfix, > > but it recommends waiting for the next software update that contains the > > hotfix. > > > > Could you advice which software update should be installed? Is there any > > other ways to open this problematic distribution list? or increase the DL > > limit? > > > > Many thanks in advance, > > > > Will > > > > > > >
