Changing a User's Name   

I am having problems getting a user's name to change fully and
completely following a legal name change.

I have successfully changed it at the AD level; added a new e-mail
address and made it the default; changed logins...  In fact,
everything is working perfectly, except that Outlook 2003 still sends
e-mail out with the old name.

I have rebuilt the GAL. Rebooted the user. Changed to non-cached mode
in Outlook. Dis-associated the user in Control Panel | Mail and re-
associated it under the new name. In short, I have done everything I
know to do, and everything I've read online to make it work, and
despite all the effort, e-mail still goes out showing the old name
(with the new default e-mail address).

What on Earth is holding the old name still? Any suggestions on how to
get it flushed out?

My network user is getting bent about it.  ;-)

date: Tue, 1 Jul 2008 10:32:25 -0700 (PDT)   author:   Mark Roberts

Re: Changing a User's Name   

On Jul 1, 11:32 am, Mark Roberts  wrote:
> I am having problems getting a user's name to change fully and
> completely following a legal name change.
>
> I have successfully changed it at the AD level; added a new e-mail
> address and made it the default; changed logins...  In fact,
> everything is working perfectly, except that Outlook 2003 still sends
> e-mail out with the old name.
>
> I have rebuilt the GAL. Rebooted the user. Changed to non-cached mode
> in Outlook. Dis-associated the user in Control Panel | Mail and re-
> associated it under the new name. In short, I have done everything I
> know to do, and everything I've read online to make it work, and
> despite all the effort, e-mail still goes out showing the old name
> (with the new default e-mail address).
>
> What on Earth is holding the old name still? Any suggestions on how to
> get it flushed out?
>
> My network user is getting bent about it.  ;-)

Never mind. Apparently a restart of Exchange was required to force
everything to update. Following the restart, all is well.

date: Tue, 1 Jul 2008 10:48:38 -0700 (PDT)   author:   Mark Roberts

Re: Changing a User's Name   

In AD if you go into the properties of the User's Account in ADUC the 
old name doesn't appear anywhere?

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com
Author - The Lawyer's Guide to Microsoft Outlook 2007: 
http://tinyurl.com/5m3f5q



"Mark Roberts"  wrote in message 
news:cd97c100-9905-4dc4-8985-f257aed4e515@t54g2000hsg.googlegroups.com:

> I am having problems getting a user's name to change fully and
> completely following a legal name change.
>
> I have successfully changed it at the AD level; added a new e-mail
> address and made it the default; changed logins...  In fact,
> everything is working perfectly, except that Outlook 2003 still sends
> e-mail out with the old name.
>
> I have rebuilt the GAL. Rebooted the user. Changed to non-cached mode
> in Outlook. Dis-associated the user in Control Panel | Mail and re-
> associated it under the new name. In short, I have done everything I
> know to do, and everything I've read online to make it work, and
> despite all the effort, e-mail still goes out showing the old name
> (with the new default e-mail address).
>
> What on Earth is holding the old name still? Any suggestions on how to
> get it flushed out?
>
> My network user is getting bent about it.  ;-)

date: Tue, 1 Jul 2008 17:52:30 +0000   author:   Ben M. Schorr - MVP (OneNote)

Re: Changing a User's Name   

It can take up to two hours. How long did you wait?


"Mark Roberts"  wrote in message 
news:6d76f173-5a85-4c2b-bfc7-e6c9131d24bd@m44g2000hsc.googlegroups.com...

Never mind. Apparently a restart of Exchange was required to force
everything to update. Following the restart, all is well.

date: Tue, 1 Jul 2008 11:05:42 -0700   author:   Martin Blackstone [MVP]