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date: Sat, 3 May 2008 15:48:01 -0700,    group: microsoft.public.exchange.misc        back       


Exchange message transport stops working but messages not saved   
Odd situation I've never seen before.  New SBS2003R2 standard system 
installed.  Exchange configured and tests okay.  Then suddenly message 
transport stops working.  Only discovered because incoming/outgoing messages 
not appearing.  Outlook clients stills connected to Exchange and OWA still 
works/connects via HTTP but messages relayed from SMTP don't show up in 
exchange mail boxes and messages cued from Exchange are not delivered (either 
internally or externally).   Could still connect to ESMTP service via telnet 
from outside and send message which were queued for delivery but never showed 
up in Exchange.  

Tried to restart Exchange Information Store and it would not manually 
restart, had to reboot at which point system began to function normally.   
Troubling part is SMTP connector shows no messages in que (again confirmed it 
was receiving them via telnet externally).  Where did these messages go?  Any 
idea what would cause this?   This is worse than a total crash as external 
messages get queued but not delivered.

TIA.
date: Sat, 3 May 2008 15:48:01 -0700   author:   Eric Wollard

Re: Exchange message transport stops working but messages not saved   
Eric Wollard  wrote:
> Odd situation I've never seen before.  New SBS2003R2 standard system
> installed.  Exchange configured and tests okay.  Then suddenly message
> transport stops working.  Only discovered because incoming/outgoing
> messages not appearing.  Outlook clients stills connected to Exchange
> and OWA still works/connects via HTTP but messages relayed from SMTP
> don't show up in exchange mail boxes and messages cued from Exchange
> are not delivered (either internally or externally).   Could still
> connect to ESMTP service via telnet from outside and send message
> which were queued for delivery but never showed up in Exchange.
>
> Tried to restart Exchange Information Store and it would not manually
> restart, had to reboot at which point system began to function
> normally. Troubling part is SMTP connector shows no messages in que
> (again confirmed it was receiving them via telnet externally).

The connector wouldn't - this would be in your virtual SMTP server or 
queues.

>    Where
> did these messages go?  Any idea what would cause this?   This is
> worse than a total crash as external messages get queued but not
> delivered.
>
> TIA.

Check to make sure all your services are started, and look in your event 
logs. If you run any third party software (Exchange antivirus/content 
filtering) disable it for testing.
date: Sun, 4 May 2008 11:03:19 -0400   author:   Lanwench [MVP - Exchange]

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