I have a few users who used to work normally but suddenly they stopped receiving external emails. They can send and receive internal emails and they can also send external emails. The strange thing is that when you send them an email they never receive it and you receive both a delivery success and NDR (failure) message from postmaster. I stick primarily on this issue before I suspect anything else.
What does Message Tracking say? Oliver "Andreas Y." wrote in message news:C4DC67E3-D498-4B93-8207-AF910CE69C18@microsoft.com... >I have a few users who used to work normally but suddenly they stopped > receiving external emails. They can send and receive internal emails and > they can also send external emails. The strange thing is that when you > send > them an email they never receive it and you receive both a delivery > success > and NDR (failure) message from postmaster. I stick primarily on this issue > before I suspect anything else.
I haven't used it yet. Isn't it supposed to track the message flow only within the same company infrastructure? Can it track messages sent from outside? "Oliver Moazzezi [MVP]" wrote in message news:%23qnqHjlmIHA.5956@TK2MSFTNGP03.phx.gbl... > What does Message Tracking say? > > Oliver > > > "Andreas Y." wrote in message > news:C4DC67E3-D498-4B93-8207-AF910CE69C18@microsoft.com... >>I have a few users who used to work normally but suddenly they stopped >> receiving external emails. They can send and receive internal emails and >> they can also send external emails. The strange thing is that when you >> send >> them an email they never receive it and you receive both a delivery >> success >> and NDR (failure) message from postmaster. I stick primarily on this >> issue >> before I suspect anything else. > >
Yes it can do both. Although in the case of external mail it will only: 1. If sending outside, inform you of the external server the message was passed too. 2. If recieving, inform you of the external server it was recieved from. Oliver
That's not helpful though because the mailserver receives the message anyway but it generates a delivery failure report and after a few seconds it generates a success report so, there something else wrong here. "Oliver Moazzezi [MVP]" wrote in message news:e0oLpslmIHA.536@TK2MSFTNGP06.phx.gbl... > Yes it can do both. Although in the case of external mail it will only: > > 1. If sending outside, inform you of the external server the message was > passed too. > 2. If recieving, inform you of the external server it was recieved from. > > Oliver > >
Does Mesage Tracking say it was delivered to the mailbox though? Oliver
