Out of Office Reply   

We are running Exchange 2003 and Outlook 2002 clients.  When a user sets up 
an Out of office reply in Outlook, it will reply with the out of office 
message only once per outside email.  We would like to have it send one each 
time someone sends an email.  Also, if an internal user sends a email to 
another internal user with the out of office reply turned on, they will not 
get a response at all.  Any ideas?

date: Tue, 25 Mar 2008 14:35:02 -0700   author:   Conley

Re: Out of Office Reply   

Once is the way it works.  Check the GUI--it's clearly stated there, 
"AutoReply only once to each sender with the following text".  And trust me, 
that's good.  When a user resets his out of office status, it resets the 
"send once" so that the next time he's out of office, everyone will get one 
reply again.

If you want a reply to all messages, then you can use a rule, but then you'd 
have to open automatic replies to the Internet, and that exposes you to the 
potential of nasty mail loops that will blow up your store.  Plus, I can 
assure you that your users' correspondents will be mighty annoyed when they 
get an autoreply to every message they send people during their vacation.
-- 
Ed Crowley
MVP - Exchange
"Protecting the world from PSTs and brick backups!"

"Conley"  wrote in message 
news:953506EB-EB0B-4623-BA00-1F2F924436C7@microsoft.com...
> We are running Exchange 2003 and Outlook 2002 clients.  When a user sets 
> up
> an Out of office reply in Outlook, it will reply with the out of office
> message only once per outside email.  We would like to have it send one 
> each
> time someone sends an email.  Also, if an internal user sends a email to
> another internal user with the out of office reply turned on, they will 
> not
> get a response at all.  Any ideas?

date: Tue, 25 Mar 2008 15:49:23 -0700   author:   Ed Crowley [MVP]

Re: Out of Office Reply   

If the user is out an entire week, will it still only relpy once to each 
sender or does it reset every 24 hours? Also, if an internal user sends a 
email to
another internal user with the out of office reply turned on, they are  not
getting a response at all.  Any ideas? 


"Ed Crowley [MVP]" wrote:

> Once is the way it works.  Check the GUI--it's clearly stated there, 
> "AutoReply only once to each sender with the following text".  And trust me, 
> that's good.  When a user resets his out of office status, it resets the 
> "send once" so that the next time he's out of office, everyone will get one 
> reply again.
> 
> If you want a reply to all messages, then you can use a rule, but then you'd 
> have to open automatic replies to the Internet, and that exposes you to the 
> potential of nasty mail loops that will blow up your store.  Plus, I can 
> assure you that your users' correspondents will be mighty annoyed when they 
> get an autoreply to every message they send people during their vacation.
> -- 
> Ed Crowley
> MVP - Exchange
> "Protecting the world from PSTs and brick backups!"
> 
> "Conley"  wrote in message 
> news:953506EB-EB0B-4623-BA00-1F2F924436C7@microsoft.com...
> > We are running Exchange 2003 and Outlook 2002 clients.  When a user sets 
> > up
> > an Out of office reply in Outlook, it will reply with the out of office
> > message only once per outside email.  We would like to have it send one 
> > each
> > time someone sends an email.  Also, if an internal user sends a email to
> > another internal user with the out of office reply turned on, they will 
> > not
> > get a response at all.  Any ideas? 
> 
> 
>

date: Tue, 25 Mar 2008 19:52:03 -0700   author:   Conley

Re: Out of Office Reply   

Inline.
-- 
Ed Crowley
MVP - Exchange
"Protecting the world from PSTs and brick backups!"

"Conley"  wrote in message 
news:5A26032C-A976-4830-BD9F-95257907B1EB@microsoft.com...
> If the user is out an entire week, will it still only relpy once to each
> sender or does it reset every 24 hours?

Does the GUI say anything about 24 hours?  No, it says once while out of the 
office.  When the user clicks off out-of-office, it's reset so that when the 
user is again out of office, everyone who sends a message will be notified 
just once again.

> Also, if an internal user sends a
> email to
> another internal user with the out of office reply turned on, they are 
> not
> getting a response at all.  Any ideas?

Internal users should get one notification as well.  You can test that by 
turning off out of office, then turning it on again and sending that user a 
message.

>
> "Ed Crowley [MVP]" wrote:
>
>> Once is the way it works.  Check the GUI--it's clearly stated there,
>> "AutoReply only once to each sender with the following text".  And trust 
>> me,
>> that's good.  When a user resets his out of office status, it resets the
>> "send once" so that the next time he's out of office, everyone will get 
>> one
>> reply again.
>>
>> If you want a reply to all messages, then you can use a rule, but then 
>> you'd
>> have to open automatic replies to the Internet, and that exposes you to 
>> the
>> potential of nasty mail loops that will blow up your store.  Plus, I can
>> assure you that your users' correspondents will be mighty annoyed when 
>> they
>> get an autoreply to every message they send people during their vacation.
>> -- 
>> Ed Crowley
>> MVP - Exchange
>> "Protecting the world from PSTs and brick backups!"
>>
>> "Conley"  wrote in message
>> news:953506EB-EB0B-4623-BA00-1F2F924436C7@microsoft.com...
>> > We are running Exchange 2003 and Outlook 2002 clients.  When a user 
>> > sets
>> > up
>> > an Out of office reply in Outlook, it will reply with the out of office
>> > message only once per outside email.  We would like to have it send one
>> > each
>> > time someone sends an email.  Also, if an internal user sends a email 
>> > to
>> > another internal user with the out of office reply turned on, they will
>> > not
>> > get a response at all.  Any ideas?
>>
>>
>>

date: Tue, 25 Mar 2008 23:06:24 -0700   author:   Ed Crowley [MVP]