Thanks in advance for the help here is the situtation We have a few mailboxes that we need multiple people to have access to, I never had a problem doing this using exchange 2000 and outlook 2000 but since I upgraded I can not get it to work (upgraded to exchange 2003 and outlook 2003) example johndoe@abc.com is set up on exchange as a mailbox and janedoe@abc.com both need access to sales@abc.com and support@abc.com previously I would just set up their account then add sales and support under the advanced tab on the exchange server where it says open these additional mailboxes. Since I changed over johndoe@abc.com and janedoe@abc.com their mailbox works fine, I added sales and support to johndoe@abc.com and that worked fine, but when I added them to janedoe@abc.com it comes up with unable to display the folder. Microsoft Office Outlook could not access the specified folder location. I have not run into this problem before, I do not know if there is something I need to do different with Exchange 2003 or Outlook 2003 that I am missing. Thank you Mell
Q. Why not just create a distribution group called Sales and Support then add John and Jane? - Jason (Tn IT Guy) "Ky IT Guy" wrote in message news:usklockiGHA.4912@TK2MSFTNGP03.phx.gbl... > Thanks in advance for the help here is the situtation > > We have a few mailboxes that we need multiple people to have access to, I > never had a problem doing this using exchange 2000 and outlook 2000 but > since I upgraded I can not get it to work (upgraded to exchange 2003 and > outlook 2003) > > example > > johndoe@abc.com is set up on exchange as a mailbox and janedoe@abc.com > > both need access to sales@abc.com and support@abc.com > > previously I would just set up their account then add sales and support > under the advanced tab on the exchange server where it says open these > additional mailboxes. > > Since I changed over johndoe@abc.com and janedoe@abc.com their mailbox > works > fine, I added sales and support to johndoe@abc.com and that worked fine, > but > when I added them to janedoe@abc.com it comes up with unable to display > the > folder. Microsoft Office Outlook could not access the specified folder > location. > > I have not run into this problem before, I do not know if there is > something > I need to do different with Exchange 2003 or Outlook 2003 that I am > missing. > > Thank you > > > Mell > >
Sounds like a permissions problem. Have you double checked janedoe's permissions? Nue Ky IT Guy wrote: > Thanks in advance for the help here is the situtation > > We have a few mailboxes that we need multiple people to have access to, I > never had a problem doing this using exchange 2000 and outlook 2000 but > since I upgraded I can not get it to work (upgraded to exchange 2003 and > outlook 2003) > > example > > johndoe@abc.com is set up on exchange as a mailbox and janedoe@abc.com > > both need access to sales@abc.com and support@abc.com > > previously I would just set up their account then add sales and support > under the advanced tab on the exchange server where it says open these > additional mailboxes. > > Since I changed over johndoe@abc.com and janedoe@abc.com their mailbox works > fine, I added sales and support to johndoe@abc.com and that worked fine, but > when I added them to janedoe@abc.com it comes up with unable to display the > folder. Microsoft Office Outlook could not access the specified folder > location. > > I have not run into this problem before, I do not know if there is something > I need to do different with Exchange 2003 or Outlook 2003 that I am missing. > > Thank you > > > Mell
