OWA re-direct and Motorola Q sync problems   

I have set up an Exchange 2007 server, running on Windows 2003 x64.  Most of 
it works great, even OWA (when I type https://webmail.mycompany.com/owa).  
One of my questions is: how can perform a redirect so that staff members 
(internally or externally) can type: https://webmail.mycompany.com and be 
redirected to https://webmail.mycompany.com/owa?
My Second question is: I have a Motorola Q phone.  I have installed the root 
certificate and have it up in Activesync (server address: 
webmail.mycompany.com) but when I try to sync, the phone sits there for a few 
minutes - seems like it is doing a sync correctly, but after those few 
minutes, I get: Synchronization could not be completed.  Try again later,  
Support code: 0x80070057.  
Is this because the phone needs to reach the /owa but can't because it is 
set up to sync with webmail.mycompany.com?  Please let me know if you have 
any insights on the problem.

date: Wed, 16 Apr 2008 17:24:00 -0700   author:   Allie

RE: OWA re-direct and Motorola Q sync problems   

Ok, so I have solved the redirection problem so now anyone accessing 
https://webmail.mycompany.com is able to get to /owa...  However, I am still 
seeing a problem connecting the Motorola Q phone via ActiveSync to Exchange 
2007.  I still get the same error on the phone in Active Sync 
(Synchronization could not be completed.  Try again later,  Support code: 
0x80070057).  I am not sure what else needs to be done for the connection to 
be established...  I have installed the root certificate on the phone, made 
sure that timeouts for the firewall are over 30 minutes, etc...  When I look 
at event viewer the only event I see for ActiveSync is ID: 1013 (which states 
that MS ActiveSync has been loaded)...   Help... :-)

"Allie" wrote:

> I have set up an Exchange 2007 server, running on Windows 2003 x64.  Most of 
> it works great, even OWA (when I type https://webmail.mycompany.com/owa).  
> One of my questions is: how can perform a redirect so that staff members 
> (internally or externally) can type: https://webmail.mycompany.com and be 
> redirected to https://webmail.mycompany.com/owa?
> My Second question is: I have a Motorola Q phone.  I have installed the root 
> certificate and have it up in Activesync (server address: 
> webmail.mycompany.com) but when I try to sync, the phone sits there for a few 
> minutes - seems like it is doing a sync correctly, but after those few 
> minutes, I get: Synchronization could not be completed.  Try again later,  
> Support code: 0x80070057.  
> Is this because the phone needs to reach the /owa but can't because it is 
> set up to sync with webmail.mycompany.com?  Please let me know if you have 
> any insights on the problem.

date: Thu, 17 Apr 2008 10:50:02 -0700   author:   Allie