Our parent company will send all associate emails to a distribution list from there exchange environment. The message is not received by all users. This is random for the user could receive the next message. We maintain our own exchange enviromments. We have a TLS connection setup between us. I can see the message is received by our front end server via the message tracking logs, but it never makes it to the users mailbox on the backend server. We arte running Exchange 2003 sp2 on a Windows Server 2003 Sp1 box. We have 1 frontend server running GFI for spam and Trend Micro for AV. We have several backend servers located at our remote offices. Any help would be great. Thank You
Nassur wrote: > Our parent company will send all associate emails to a distribution > list from there exchange environment. The message is not received by > all users. This is random for the user could receive the next > message. We maintain our own exchange enviromments. We have a TLS > connection setup between us. I can see the message is received by our > front end server via the message tracking logs, but it never makes it > to the users mailbox on the backend server. We arte running Exchange > 2003 sp2 on a Windows Server 2003 Sp1 box. We have 1 frontend server > running GFI for spam and Trend Micro for AV. We have several backend > servers located at our remote offices. Any help would be great. > > Thank You If you look at your message tracking logs on the back-end, is it there/does it come in? If you disable the GFI antispam services, is it there/does it come in? Do you have your parent company's domain whitelisted in your GFI? Do you have filtering enabled on your back-end VSMTP server?
I do not see it in the logs on the backend. The company domain name is whitelisted and well as the IP addresses. I have not disabled GFI since the message comes into our envorinment targeted for 1500+ users but randomly some users will not receive the message and others do. No filtering is not enabled on the back end servers. "Lanwench [MVP - Exchange]" wrote: > Nassur wrote: > > Our parent company will send all associate emails to a distribution > > list from there exchange environment. The message is not received by > > all users. This is random for the user could receive the next > > message. We maintain our own exchange enviromments. We have a TLS > > connection setup between us. I can see the message is received by our > > front end server via the message tracking logs, but it never makes it > > to the users mailbox on the backend server. We arte running Exchange > > 2003 sp2 on a Windows Server 2003 Sp1 box. We have 1 frontend server > > running GFI for spam and Trend Micro for AV. We have several backend > > servers located at our remote offices. Any help would be great. > > > > Thank You > > If you look at your message tracking logs on the back-end, is it there/does > it come in? > If you disable the GFI antispam services, is it there/does it come in? Do > you have your parent company's domain whitelisted in your GFI? > Do you have filtering enabled on your back-end VSMTP server? > > >
Nassur wrote: > I do not see it in the logs on the backend. The company domain name is > whitelisted and well as the IP addresses. I have not disabled GFI > since the message comes into our envorinment targeted for 1500+ users > but randomly some users will not receive the message and others do. > No filtering is not enabled on the back end servers. When some users receive it and others don't, it *still* doesn't show up in message tracking on the BE server? > > "Lanwench [MVP - Exchange]" wrote: > >> Nassur wrote: >>> Our parent company will send all associate emails to a distribution >>> list from there exchange environment. The message is not received by >>> all users. This is random for the user could receive the next >>> message. We maintain our own exchange enviromments. We have a TLS >>> connection setup between us. I can see the message is received by >>> our front end server via the message tracking logs, but it never >>> makes it to the users mailbox on the backend server. We arte >>> running Exchange 2003 sp2 on a Windows Server 2003 Sp1 box. We have >>> 1 frontend server running GFI for spam and Trend Micro for AV. We >>> have several backend servers located at our remote offices. Any >>> help would be great. >>> >>> Thank You >> >> If you look at your message tracking logs on the back-end, is it >> there/does it come in? >> If you disable the GFI antispam services, is it there/does it come >> in? Do you have your parent company's domain whitelisted in your GFI? >> Do you have filtering enabled on your back-end VSMTP server?
