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date: Fri, 21 Mar 2008 07:45:04 -0700,
group: microsoft.public.exchange.clustering
back
problems after datacenter failure
Hi,
We experience big problems with our databases after we had a datacenter
failure where the active node and the File Share Witness were down at the
same time. the passive cluster node froze and had to have a cold reboot
before responding again.
this resulted in a failed CCR cluster.
We brought the servers back online, the cluster is running OK now, and all
seems fine. No errors in the eventlogs to point to any problems.
But users cannot log in into their mailboxes anymore.
When I move the mailbox to a different CCR Cluster (we have more than one
cluster) the mailbox works fine again. Moving back the user to the original
CCR Cluster results again in not to be able to log on to the mailbox.
I created a new storage group and database but users created in this mailbox
store are also not able to log on to the mailbox.
The errors we recieve trying to log on to OWA are as follows:
Exception
Exception type:
Microsoft.Exchange.Data.Storage.ConnectionFailedTransientException
Exception message: Cannot open mailbox /o=Exchange/ou=Exchange
Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=67890.
Call stack
Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String
serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid,
Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag,
CultureInfo cultureInfo, String clientInfoString, Boolean secondTry)
Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String
serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid,
Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag,
CultureInfo cultureInfo, String clientInfoString, Boolean secondTry)
Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String
serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid,
Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag,
CultureInfo cultureInfo, String clientInfoString)
Microsoft.Exchange.Data.Storage.MailboxSession.Initialize(LogonType
logonType, ExchangePrincipal owner, DelegateLogonUser delegateUser, Object
identity, OpenMailboxSessionFlags flags)
Microsoft.Exchange.Data.Storage.MailboxSession.CreateMailboxSession(LogonType
logonType, ExchangePrincipal owner, DelegateLogonUser delegateUser, Object
identity, OpenMailboxSessionFlags flags, CultureInfo cultureInfo, String
clientInfoString)
Microsoft.Exchange.Data.Storage.MailboxSession.Open(ExchangePrincipal
mailboxOwner, WindowsPrincipal authenticatedUser, CultureInfo cultureInfo,
String clientInfoString)
Microsoft.Exchange.Clients.Owa.Core.OwaWindowsIdentity.CreateMailboxSession(ExchangePrincipal exchangePrincipal, CultureInfo cultureInfo)
Microsoft.Exchange.Clients.Owa.Core.UserContext.Load(OwaContext owaContext)
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.CreateUserContext(OwaContext owaContext, UserContextKey userContextKey, UserContext& userContext)
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.PrepareRequestWithoutSession(OwaContext owaContext, UserContextCookie userContextCookie)
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.InternalDispatchRequest(OwaContext owaContext)
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.DispatchRequest(OwaContext owaContext)
System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean&
completedSynchronously)
Inner Exception
Exception type: Microsoft.Mapi.MapiExceptionLogonFailed
Exception message: MapiExceptionLogonFailed: Unable to make connection to
the server. (hr=0x80040111, ec=1010) Diagnostic context: ...... Lid: 8600
dwParam: 0x6BA Msg: EEInfo: ProcessID: 5912 Lid: 12696 dwParam: 0x6BA Msg:
EEInfo: Generation Time: 2008-03-21 14:26:36:500 Lid: 10648 dwParam: 0x6BA
Msg: EEInfo: Generating component: 2 Lid: 14744 dwParam: 0x6BA Msg: EEInfo:
Status: 1722 Lid: 9624 dwParam: 0x6BA Msg: EEInfo: Detection location: 390
Lid: 13720 dwParam: 0x6BA Msg: EEInfo: Flags: 0 Lid: 11672 dwParam: 0x6BA
Msg: EEInfo: NumberOfParameters: 2 Lid: 8856 dwParam: 0x6BA Msg: EEInfo:
prm[0]: Unicode string: ENC-CAP-VMS-02.ee.intern Lid: 8856 dwParam: 0x6BA
Msg: EEInfo: prm[1]: Unicode string: ENC-CAP-CHB-01 Lid: 23065 EcDoConnectEx
called [length=73] Lid: 17913 EcDoConnectEx returned
[ec=0x3F2][length=56][latency=0] Lid: 23065 EcDoConnectEx called [length=73]
Lid: 17913 EcDoConnectEx returned [ec=0x3F2][length=56][latency=15] Lid:
19778 Lid: 27970 StoreEc: 0x3F2 Lid: 17730 Lid: 25922 StoreEc: 0x3F2
Call stack
Microsoft.Mapi.MapiExceptionHelper.ThrowIfError(String message, Int32
hresult, Int32 ec, DiagnosticContext diagCtx)
Microsoft.Mapi.ExRpcConnection.Create(ConnectionCache connectionCache,
ExRpcConnectionCreateFlag createFlags, ConnectFlag connectFlags, String
serverDn, String userDn, String user, String domain, String password, String
httpProxyServerName, Int32 ulConMod, Int32 lcidString, Int32 lcidSort, Int32
cpid, Int32 cReconnectIntervalInMins, Int32 cbRpcBufferSize, Int32
cbAuxBufferSize)
Microsoft.Mapi.ConnectionCache.OpenMapiStore(String mailboxDn, Guid
mailboxGuid, Guid mdbGuid, ClientIdentityInfo clientIdentity, String
userDnAs, OpenStoreFlag openStoreFlags, CultureInfo cultureInfo, String
applicationId)
Microsoft.Mapi.ConnectionCache.OpenMailbox(String mailboxDn, Guid
mailboxGuid, Guid mdbGuid, WindowsIdentity windowsIdentityAs, String
userDnAs, OpenStoreFlag openStoreFlags, CultureInfo cultureInfo, String
applicationId)
Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String
serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid,
Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag,
CultureInfo cultureInfo, String clientInfoString, Boolean secondTry)
Does anyone have an idea to what causes this and how we can solve this
without having to reinstall the entire Cluster?
Thanks a lot, Daphne
date: Fri, 21 Mar 2008 07:45:04 -0700
author: Daphne Vink Daphne
Re: problems after datacenter failure
On Fri, 21 Mar 2008 07:45:04 -0700, Daphne Vink <Daphne
Vink@discussions.microsoft.com> wrote:
>Hi,
>
>We experience big problems with our databases after we had a datacenter
>failure where the active node and the File Share Witness were down at the
>same time. the passive cluster node froze and had to have a cold reboot
>before responding again.
>this resulted in a failed CCR cluster.
I would contact Microsoft support.
>
>We brought the servers back online, the cluster is running OK now, and all
>seems fine. No errors in the eventlogs to point to any problems.
>
>But users cannot log in into their mailboxes anymore.
>When I move the mailbox to a different CCR Cluster (we have more than one
>cluster) the mailbox works fine again. Moving back the user to the original
>CCR Cluster results again in not to be able to log on to the mailbox.
>
>I created a new storage group and database but users created in this mailbox
>store are also not able to log on to the mailbox.
>
>The errors we recieve trying to log on to OWA are as follows:
>
>Exception
>Exception type:
>Microsoft.Exchange.Data.Storage.ConnectionFailedTransientException
>Exception message: Cannot open mailbox /o=Exchange/ou=Exchange
>Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=67890.
>
>Call stack
>
>Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String
>serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid,
>Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag,
>CultureInfo cultureInfo, String clientInfoString, Boolean secondTry)
>Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String
>serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid,
>Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag,
>CultureInfo cultureInfo, String clientInfoString, Boolean secondTry)
>Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String
>serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid,
>Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag,
>CultureInfo cultureInfo, String clientInfoString)
>Microsoft.Exchange.Data.Storage.MailboxSession.Initialize(LogonType
>logonType, ExchangePrincipal owner, DelegateLogonUser delegateUser, Object
>identity, OpenMailboxSessionFlags flags)
>Microsoft.Exchange.Data.Storage.MailboxSession.CreateMailboxSession(LogonType
>logonType, ExchangePrincipal owner, DelegateLogonUser delegateUser, Object
>identity, OpenMailboxSessionFlags flags, CultureInfo cultureInfo, String
>clientInfoString)
>Microsoft.Exchange.Data.Storage.MailboxSession.Open(ExchangePrincipal
>mailboxOwner, WindowsPrincipal authenticatedUser, CultureInfo cultureInfo,
>String clientInfoString)
>Microsoft.Exchange.Clients.Owa.Core.OwaWindowsIdentity.CreateMailboxSession(ExchangePrincipal exchangePrincipal, CultureInfo cultureInfo)
>Microsoft.Exchange.Clients.Owa.Core.UserContext.Load(OwaContext owaContext)
>Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.CreateUserContext(OwaContext owaContext, UserContextKey userContextKey, UserContext& userContext)
>Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.PrepareRequestWithoutSession(OwaContext owaContext, UserContextCookie userContextCookie)
>Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.InternalDispatchRequest(OwaContext owaContext)
>Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.DispatchRequest(OwaContext owaContext)
>System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
>System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean&
>completedSynchronously)
>
>Inner Exception
>Exception type: Microsoft.Mapi.MapiExceptionLogonFailed
>Exception message: MapiExceptionLogonFailed: Unable to make connection to
>the server. (hr=0x80040111, ec=1010) Diagnostic context: ...... Lid: 8600
>dwParam: 0x6BA Msg: EEInfo: ProcessID: 5912 Lid: 12696 dwParam: 0x6BA Msg:
>EEInfo: Generation Time: 2008-03-21 14:26:36:500 Lid: 10648 dwParam: 0x6BA
>Msg: EEInfo: Generating component: 2 Lid: 14744 dwParam: 0x6BA Msg: EEInfo:
>Status: 1722 Lid: 9624 dwParam: 0x6BA Msg: EEInfo: Detection location: 390
>Lid: 13720 dwParam: 0x6BA Msg: EEInfo: Flags: 0 Lid: 11672 dwParam: 0x6BA
>Msg: EEInfo: NumberOfParameters: 2 Lid: 8856 dwParam: 0x6BA Msg: EEInfo:
>prm[0]: Unicode string: ENC-CAP-VMS-02.ee.intern Lid: 8856 dwParam: 0x6BA
>Msg: EEInfo: prm[1]: Unicode string: ENC-CAP-CHB-01 Lid: 23065 EcDoConnectEx
>called [length=73] Lid: 17913 EcDoConnectEx returned
>[ec=0x3F2][length=56][latency=0] Lid: 23065 EcDoConnectEx called [length=73]
>Lid: 17913 EcDoConnectEx returned [ec=0x3F2][length=56][latency=15] Lid:
>19778 Lid: 27970 StoreEc: 0x3F2 Lid: 17730 Lid: 25922 StoreEc: 0x3F2
>
>Call stack
>
>Microsoft.Mapi.MapiExceptionHelper.ThrowIfError(String message, Int32
>hresult, Int32 ec, DiagnosticContext diagCtx)
>Microsoft.Mapi.ExRpcConnection.Create(ConnectionCache connectionCache,
>ExRpcConnectionCreateFlag createFlags, ConnectFlag connectFlags, String
>serverDn, String userDn, String user, String domain, String password, String
>httpProxyServerName, Int32 ulConMod, Int32 lcidString, Int32 lcidSort, Int32
>cpid, Int32 cReconnectIntervalInMins, Int32 cbRpcBufferSize, Int32
>cbAuxBufferSize)
>Microsoft.Mapi.ConnectionCache.OpenMapiStore(String mailboxDn, Guid
>mailboxGuid, Guid mdbGuid, ClientIdentityInfo clientIdentity, String
>userDnAs, OpenStoreFlag openStoreFlags, CultureInfo cultureInfo, String
>applicationId)
>Microsoft.Mapi.ConnectionCache.OpenMailbox(String mailboxDn, Guid
>mailboxGuid, Guid mdbGuid, WindowsIdentity windowsIdentityAs, String
>userDnAs, OpenStoreFlag openStoreFlags, CultureInfo cultureInfo, String
>applicationId)
>Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String
>serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid,
>Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag,
>CultureInfo cultureInfo, String clientInfoString, Boolean secondTry)
>
>Does anyone have an idea to what causes this and how we can solve this
>without having to reinstall the entire Cluster?
>
>Thanks a lot, Daphne
date: Sat, 22 Mar 2008 23:26:18 -0400
author: Andy David {MVP}
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