2000 client crashes opening window   

in Exchange 2007 SP1, 2 different XP client computers crash on the same 
mailbox; maybe this a mailbox problem.  Outlook opens, viewer pane opens; but 
double-click to open a message, or New / Message to open a new message 
window, I get the Outlook Problem, Please tell Microsoft window on appname 
outlook.exe, ModName outllib.dll, and Outlook closes.  I can start Outlook 
with the /safe:4 switch and then Outlook behaves.  Doc says safe:4 leaves off 
outcmd.dat and *.fav, but I don't find any of those on the client computer.  
I'm not sure - is this Outlook client, or mailbox?  And what will fix it?

date: Thu, 24 Apr 2008 11:21:04 -0700   author:   MC Murphy

Re: 2000 client crashes opening window   

MC Murphy  wrote:
> in Exchange 2007 SP1, 2 different XP client computers crash on the
> same mailbox; maybe this a mailbox problem.  Outlook opens, viewer
> pane opens; but double-click to open a message, or New / Message to
> open a new message window, I get the Outlook Problem, Please tell
> Microsoft window on appname outlook.exe, ModName outllib.dll, and
> Outlook closes.  I can start Outlook with the /safe:4 switch and then
> Outlook behaves.  Doc says safe:4 leaves off outcmd.dat and *.fav,
> but I don't find any of those on the client computer. I'm not sure -
> is this Outlook client, or mailbox?  And what will fix it?

Can you open the mailbox in OWA? Outlook 2003/2007? I don't know whether 
OL2000 is compatible with E2007, but it is ancient stuff at this point and 
should be upgraded.

date: Mon, 28 Apr 2008 07:04:33 -0400   author:   Lanwench [MVP - Exchange]

Re: 2000 client crashes opening window   

"Lanwench [MVP - Exchange]" 
 wrote in message
>
> Can you open the mailbox in OWA? Outlook 2003/2007? I don't know whether 
> OL2000 is compatible with E2007, but it is ancient stuff at this point and 
> should be upgraded.

Its not supported.
http://technet.microsoft.com/en-us/library/aa996719.aspx

Client application  Requirement
Outlook
Use one of the following:
Office Outlook 2007
Outlook 2003
Outlook 2002

That's not to say it wont work, but its not supported.

date: Mon, 28 Apr 2008 05:13:08 -0700   author:   Martin Blackstone

Re: 2000 client crashes opening window   

Martin Blackstone  wrote:
> "Lanwench [MVP - Exchange]"
>  wrote in
> message
>>
>> Can you open the mailbox in OWA? Outlook 2003/2007? I don't know
>> whether OL2000 is compatible with E2007, but it is ancient stuff at
>> this point and should be upgraded.
>
> Its not supported.
> http://technet.microsoft.com/en-us/library/aa996719.aspx
>
> Client application  Requirement
> Outlook
> Use one of the following:
> Office Outlook 2007
> Outlook 2003
> Outlook 2002
>
> That's not to say it wont work, but its not supported.

Cool, thanks.

date: Mon, 28 Apr 2008 08:50:31 -0400   author:   Lanwench [MVP - Exchange]

Re: 2000 client crashes opening window   

We're finally ordering the Office upgrade.  I'll try OWA meanwhile, or 
install my retail 07 to demo.  She is one of the busier, more adventurous 
users, I'll try to find if she's just exceeded 00's compatibility limits.  
Thanks

"Lanwench [MVP - Exchange]" wrote:

> Martin Blackstone  wrote:
> > "Lanwench [MVP - Exchange]"
> >  wrote in
> > message
> >>
> >> Can you open the mailbox in OWA? Outlook 2003/2007? I don't know
> >> whether OL2000 is compatible with E2007, but it is ancient stuff at
> >> this point and should be upgraded.
> >
> > Its not supported.
> > http://technet.microsoft.com/en-us/library/aa996719.aspx
> >
> > Client application  Requirement
> > Outlook
> > Use one of the following:
> > Office Outlook 2007
> > Outlook 2003
> > Outlook 2002
> >
> > That's not to say it wont work, but its not supported.
> 
> Cool, thanks. 
> 
> 
>

date: Thu, 1 May 2008 07:51:00 -0700   author:   MC Murphy