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date: Thu, 17 Apr 2008 06:18:04 -0700,
group: microsoft.public.exchange.clients
back
Re: Calendar no longer working on Mobile client
OK, yes, just a terminology thing.
I'm talking about a Windows Mobile (smartphone) device, connecting directly
to an Exchange 2003 FES and synchronising over GPRS. i.e. no desktop client
involvement.
"Ed Crowley [MVP]" wrote in message
news:eX4whaCpIHA.5916@TK2MSFTNGP04.phx.gbl...
> OMA doesn't synchronize anything; it's a very light OWA. Are you talking
> about ActiveSync?
> --
> Ed Crowley MVP
> "There are seldom good technological solutions to behavioral problems."
> "Simon" wrote in message
> news:E5AB38C3-8C44-4439-88E6-4A8E3D9D9F58@microsoft.com...
>> Hi,
>>
>> We've had OMA with Windows mobile (5 & 6) clients working for some time.
>> In
>> the last week clients have stopped synchronizing calendar items. Mail
>> still
>> works normally.
>>
>> Exchange 2003 in a 2003 native domain.
>> WM5 and WM6 clients, using GPRS push connection.
>> Connected via https, with a commercial certificate.
>> No errors appearing in the logs on server or client.
>> If connected via activesync and a USB cable to a PC, calendar works.
>> Removing/re-adding the connection shows calender 0/2... 1/2...2/2 but
>> then
>> nothing appears.
>>
>> I've hunted high and low for an answer, but seems to be nothing. Since
>> most
>> of our users don't report problems immediately, it's hard to see any one
>> WSUS
>> update having caused it.
>>
>> Anyone got any clue on where/what to look for.
>>
>
>
date: Tue, 22 Apr 2008 08:37:23 +0100
author: Simon
Re: Calendar no longer working on Mobile client
Any errors anywhere?
--
Ed Crowley MVP
"There are seldom good technological solutions to behavioral problems."
.
"Simon" wrote in message
news:%23C6i5uEpIHA.3408@TK2MSFTNGP03.phx.gbl...
> OK, yes, just a terminology thing.
>
>
> I'm talking about a Windows Mobile (smartphone) device, connecting
> directly to an Exchange 2003 FES and synchronising over GPRS. i.e. no
> desktop client involvement.
>
>
> "Ed Crowley [MVP]" wrote in message
> news:eX4whaCpIHA.5916@TK2MSFTNGP04.phx.gbl...
>> OMA doesn't synchronize anything; it's a very light OWA. Are you talking
>> about ActiveSync?
>> --
>> Ed Crowley MVP
>> "There are seldom good technological solutions to behavioral problems."
>> "Simon" wrote in message
>> news:E5AB38C3-8C44-4439-88E6-4A8E3D9D9F58@microsoft.com...
>>> Hi,
>>>
>>> We've had OMA with Windows mobile (5 & 6) clients working for some time.
>>> In
>>> the last week clients have stopped synchronizing calendar items. Mail
>>> still
>>> works normally.
>>>
>>> Exchange 2003 in a 2003 native domain.
>>> WM5 and WM6 clients, using GPRS push connection.
>>> Connected via https, with a commercial certificate.
>>> No errors appearing in the logs on server or client.
>>> If connected via activesync and a USB cable to a PC, calendar works.
>>> Removing/re-adding the connection shows calender 0/2... 1/2...2/2 but
>>> then
>>> nothing appears.
>>>
>>> I've hunted high and low for an answer, but seems to be nothing. Since
>>> most
>>> of our users don't report problems immediately, it's hard to see any one
>>> WSUS
>>> update having caused it.
>>>
>>> Anyone got any clue on where/what to look for.
>>>
>>
>>
>
>
date: Tue, 22 Apr 2008 20:14:01 -0400
author: Ed Crowley [MVP]
Re: Calendar no longer working on Mobile client
Ed Crowley [MVP] wrote:
> Any errors anywhere?
Here's what I've found...
Connect the Mobile 6 phone to the Exchange server direct (normal
connection is via a FES), and calendar works fine.
Yesterday, I followed the removal of the virtual IIS directories Q
article, and tried both the adsutil method and the metabase edit method,
restarting the FES each time.
So, today reconnected via the FES, disabled calendar sync, enabled
logging, then re-enabled calendar sync. I see the ActiveSync display
note "Calendar 0/3" which changes to 3/3, but nothing appears in the
PDA's calendar.
Here's the content of the "Exchange0" file from the PDA (server name
changed): Also collected these files, don't know if they contribute
anything though:
"{long GUID}.txt"
"Ping Microsoft Exchange0.txt"
"SKZ Microsoft Exchange.txt"
"SrvrSync.fld"
Log file follows:
=-= Build 17740 =-=
=-= No XIP Information Available =-=
server.domain.com
=-=- [28/5/2008 10:2:45.0] -=-=
=-=-=-= Client Request =-=-=-=
POST
Microsoft-Server-ActiveSync?User=simonwilson&DeviceId=28E1EE3487E38407B6DD2893C36512A1&DeviceType=SmartPhone&Cmd=Sync
Accept-Language: en-gb
MS-ASProtocolVersion: 2.5
Content-Type: application/vnd.ms-sync.wbxml
Accept-Encoding: gzip
X-MS-PolicyKey: 13
-=-=-=- Start of Body -=-=-=-
<?xml version="1.0" encoding="utf-8"?><Sync
xmlns="AirSync:"><Collections><Collection><Class>Calendar</Class><SyncKey>0</SyncKey><CollectionId>507c79e77c256046bd4c437f0ba26669-30adb1c</CollectionId></Collection></Collections></Sync>
=-=- [28/5/2008 10:2:48.0] -=-=
=-=-=-= Server Response =-=-=-
HTTP/1.1 200 OK
Date: Wed, 28 May 2008 09:02:38 GMT
Pragma: no-cache
Content-Type: application/vnd.ms-sync.wbxml
Server: Microsoft-IIS/6.0
X-Powered-By: ASP.NET
MS-Server-ActiveSync: 6.5.7638.1
Content-Encoding: gzip
Vary: Accept-Encoding
Transfer-Encoding: chunked
-=-=-=- Start of Body -=-=-=-
<?xml version="1.0" encoding="utf-8"?><Sync
xmlns="AirSync:"><Collections><Collection><Class>Calendar</Class><SyncKey>{EADBB51A-32D1-4008-B034-AB442763AC00}1</SyncKey><CollectionId>507c79e77c256046bd4c437f0ba26669-30adb1c</CollectionId><Status>1</Status></Collection></Collections></Sync>
=-=- [28/5/2008 10:2:49.0] -=-=
=-=-=-= Client Request =-=-=-=
POST
Microsoft-Server-ActiveSync?User=simonwilson&DeviceId=28E1EE3487E38407B6DD2893C36512A1&DeviceType=SmartPhone&Cmd=GetItemEstimate
Accept-Language: en-gb
MS-ASProtocolVersion: 2.5
Content-Type: application/vnd.ms-sync.wbxml
X-MS-PolicyKey: 13
-=-=-=- Start of Body -=-=-=-
<?xml version="1.0" encoding="utf-8"?><GetItemEstimate
xmlns="GetItemEstimate:"
xmlns:A="AirSync:"><Collections><Collection><Class>Contacts</Class><CollectionId>507c79e77c256046bd4c437f0ba26669-30adb1d</CollectionId><A:FilterType>0</A:FilterType><A:SyncKey>{41C654C2-AD52-4B85-A154-A6A26A67D1CB}2</A:SyncKey></Collection><Collection><Class>Calendar</Class><CollectionId>507c79e77c256046bd4c437f0ba26669-30adb1c</CollectionId><A:FilterType>4</A:FilterType><A:SyncKey>{EADBB51A-32D1-4008-B034-AB442763AC00}1</A:SyncKey></Collection><Collection><Class>Email</Class><CollectionId>507c79e77c256046bd4c437f0ba26669-30adc57</CollectionId><A:FilterType>2</A:FilterType><A:SyncKey>{843816D9-D615-43E6-BEA5-912945139A17}34</A:SyncKey></Collection><Collection><Class>Tasks</Class><CollectionId>507c79e77c256046bd4c437f0ba26669-30adb21</CollectionId><A:FilterType>0</A:FilterType><A:SyncKey>{884DB49C-2EDD-4C25-8581-5C6C3B4A222A}2</A:SyncKey></Collection></Collections></GetItemEstimate>
=-=- [28/5/2008 10:2:50.0] -=-=
=-=-=-= Server Response =-=-=-
HTTP/1.1 200 OK
Date: Wed, 28 May 2008 09:02:41 GMT
Server: Microsoft-IIS/6.0
X-Powered-By: ASP.NET
Pragma: no-cache
Content-Type: application/vnd.ms-sync.wbxml
Content-Length: 282
MS-Server-ActiveSync: 6.5.7638.1
-=-=-=- Start of Body -=-=-=-
<?xml version="1.0" encoding="utf-8"?><GetItemEstimate
xmlns="GetItemEstimate:"><Response><Status>1</Status><Collection><Class>Contacts</Class><CollectionId>507c79e77c256046bd4c437f0ba26669-30adb1d</CollectionId><Estimate>0</Estimate></Collection></Response><Response><Status>1</Status><Collection><Class>Calendar</Class><CollectionId>507c79e77c256046bd4c437f0ba26669-30adb1c</CollectionId><Estimate>3</Estimate></Collection></Response><Response><Status>1</Status><Collection><Class>Email</Class><CollectionId>507c79e77c256046bd4c437f0ba26669-30adc57</CollectionId><Estimate>0</Estimate></Collection></Response><Response><Status>1</Status><Collection><Class>Tasks</Class><CollectionId>507c79e77c256046bd4c437f0ba26669-30adb21</CollectionId><Estimate>0</Estimate></Collection></Response></GetItemEstimate>
=-=- [28/5/2008 10:2:50.0] -=-=
=-=-=-= Client Request =-=-=-=
POST
Microsoft-Server-ActiveSync?User=simonwilson&DeviceId=28E1EE3487E38407B6DD2893C36512A1&DeviceType=SmartPhone&Cmd=Sync
Accept-Language: en-gb
MS-ASProtocolVersion: 2.5
Content-Type: application/vnd.ms-sync.wbxml
Accept-Encoding: gzip
X-MS-PolicyKey: 13
-=-=-=- Start of Body -=-=-=-
<?xml version="1.0" encoding="utf-8"?><Sync
xmlns="AirSync:"><Collections><Collection><Class>Calendar</Class><SyncKey>{EADBB51A-32D1-4008-B034-AB442763AC00}1</SyncKey><CollectionId>507c79e77c256046bd4c437f0ba26669-30adb1c</CollectionId><DeletesAsMoves/><GetChanges/><WindowSize>100</WindowSize><Options><FilterType>4</FilterType><Truncation>4</Truncation><Conflict>1</Conflict></Options></Collection></Collections></Sync>
=-=- [28/5/2008 10:2:51.0] -=-=
=-=-=-= Server Response =-=-=-
HTTP/1.1 200 OK
Date: Wed, 28 May 2008 09:02:42 GMT
Pragma: no-cache
Content-Type: application/vnd.ms-sync.wbxml
Server: Microsoft-IIS/6.0
X-Powered-By: ASP.NET
MS-Server-ActiveSync: 6.5.7638.1
Content-Encoding: gzip
Vary: Accept-Encoding
Transfer-Encoding: chunked
-=-=-=- Start of Body -=-=-=-
<?xml version="1.0" encoding="utf-8"?><Sync
xmlns="AirSync:"><Collections><Collection><Class>Calendar</Class><SyncKey>{EADBB51A-32D1-4008-B034-AB442763AC00}2</SyncKey><CollectionId>507c79e77c256046bd4c437f0ba26669-30adb1c</CollectionId><Status>1</Status></Collection></Collections></Sync>
As always, Mail, Contacts and tasks all synchronise fine all the time.
I'm stumped.
Simon
date: Wed, 28 May 2008 10:27:56 +0100
author: Simon Wilson
Re: Calendar no longer working on Mobile client
Forgot to say that sync works fine through a host-PC and a USB cable.
Appointments then disappear at the next wireless sync.
Simon Wilson wrote:
> Ed Crowley [MVP] wrote:
>> Any errors anywhere?
>
> Here's what I've found...
>
> Connect the Mobile 6 phone to the Exchange server direct (normal
> connection is via a FES), and calendar works fine.
>
> Yesterday, I followed the removal of the virtual IIS directories Q
> article, and tried both the adsutil method and the metabase edit method,
> restarting the FES each time.
>
> So, today reconnected via the FES, disabled calendar sync, enabled
> logging, then re-enabled calendar sync. I see the ActiveSync display
> note "Calendar 0/3" which changes to 3/3, but nothing appears in the
> PDA's calendar.
>
> Here's the content of the "Exchange0" file from the PDA (server name
> changed): Also collected these files, don't know if they contribute
> anything though:
>
> "{long GUID}.txt"
> "Ping Microsoft Exchange0.txt"
> "SKZ Microsoft Exchange.txt"
> "SrvrSync.fld"
>
> Log file follows:
>
> =-= Build 17740 =-=
> =-= No XIP Information Available =-=
> server.domain.com
>
> =-=- [28/5/2008 10:2:45.0] -=-=
> =-=-=-= Client Request =-=-=-=
> POST
> Microsoft-Server-ActiveSync?User=simonwilson&DeviceId=28E1EE3487E38407B6DD2893C36512A1&DeviceType=SmartPhone&Cmd=Sync
>
> Accept-Language: en-gb
> MS-ASProtocolVersion: 2.5
> Content-Type: application/vnd.ms-sync.wbxml
> Accept-Encoding: gzip
> X-MS-PolicyKey: 13
>
> -=-=-=- Start of Body -=-=-=-
> <?xml version="1.0" encoding="utf-8"?><Sync
> xmlns="AirSync:"><Collections><Collection><Class>Calendar</Class><SyncKey>0</SyncKey><CollectionId>507c79e77c256046bd4c437f0ba26669-30adb1c</CollectionId></Collection></Collections></Sync>
>
>
> =-=- [28/5/2008 10:2:48.0] -=-=
> =-=-=-= Server Response =-=-=-
> HTTP/1.1 200 OK
> Date: Wed, 28 May 2008 09:02:38 GMT
> Pragma: no-cache
> Content-Type: application/vnd.ms-sync.wbxml
> Server: Microsoft-IIS/6.0
> X-Powered-By: ASP.NET
> MS-Server-ActiveSync: 6.5.7638.1
> Content-Encoding: gzip
> Vary: Accept-Encoding
> Transfer-Encoding: chunked
>
>
> -=-=-=- Start of Body -=-=-=-
> <?xml version="1.0" encoding="utf-8"?><Sync
> xmlns="AirSync:"><Collections><Collection><Class>Calendar</Class><SyncKey>{EADBB51A-32D1-4008-B034-AB442763AC00}1</SyncKey><CollectionId>507c79e77c256046bd4c437f0ba26669-30adb1c</CollectionId><Status>1</Status></Collection></Collections></Sync>
>
>
> =-=- [28/5/2008 10:2:49.0] -=-=
> =-=-=-= Client Request =-=-=-=
> POST
> Microsoft-Server-ActiveSync?User=simonwilson&DeviceId=28E1EE3487E38407B6DD2893C36512A1&DeviceType=SmartPhone&Cmd=GetItemEstimate
>
> Accept-Language: en-gb
> MS-ASProtocolVersion: 2.5
> Content-Type: application/vnd.ms-sync.wbxml
> X-MS-PolicyKey: 13
>
> -=-=-=- Start of Body -=-=-=-
> <?xml version="1.0" encoding="utf-8"?><GetItemEstimate
> xmlns="GetItemEstimate:"
> xmlns:A="AirSync:"><Collections><Collection><Class>Contacts</Class><CollectionId>507c79e77c256046bd4c437f0ba26669-30adb1d</CollectionId><A:FilterType>0</A:FilterType><A:SyncKey>{41C654C2-AD52-4B85-A154-A6A26A67D1CB}2</A:SyncKey></Collection><Collection><Class>Calendar</Class><CollectionId>507c79e77c256046bd4c437f0ba26669-30adb1c</CollectionId><A:FilterType>4</A:FilterType><A:SyncKey>{EADBB51A-32D1-4008-B034-AB442763AC00}1</A:SyncKey></Collection><Collection><Class>Email</Class><CollectionId>507c79e77c256046bd4c437f0ba26669-30adc57</CollectionId><A:FilterType>2</A:FilterType><A:SyncKey>{843816D9-D615-43E6-BEA5-912945139A17}34</A:SyncKey></Collection><Collection><Class>Tasks</Class><CollectionId>507c79e77c256046bd4c437f0ba26669-30adb21</CollectionId><A:FilterType>0</A:FilterType><A:SyncKey>{884DB49C-2EDD-4C25-8581-5C6C3B4A222A}2</A:SyncKey></Collection></Collections></GetItemEstimate>
>
>
> =-=- [28/5/2008 10:2:50.0] -=-=
> =-=-=-= Server Response =-=-=-
> HTTP/1.1 200 OK
> Date: Wed, 28 May 2008 09:02:41 GMT
> Server: Microsoft-IIS/6.0
> X-Powered-By: ASP.NET
> Pragma: no-cache
> Content-Type: application/vnd.ms-sync.wbxml
> Content-Length: 282
> MS-Server-ActiveSync: 6.5.7638.1
>
>
> -=-=-=- Start of Body -=-=-=-
> <?xml version="1.0" encoding="utf-8"?><GetItemEstimate
> xmlns="GetItemEstimate:"><Response><Status>1</Status><Collection><Class>Contacts</Class><CollectionId>507c79e77c256046bd4c437f0ba26669-30adb1d</CollectionId><Estimate>0</Estimate></Collection></Response><Response><Status>1</Status><Collection><Class>Calendar</Class><CollectionId>507c79e77c256046bd4c437f0ba26669-30adb1c</CollectionId><Estimate>3</Estimate></Collection></Response><Response><Status>1</Status><Collection><Class>Email</Class><CollectionId>507c79e77c256046bd4c437f0ba26669-30adc57</CollectionId><Estimate>0</Estimate></Collection></Response><Response><Status>1</Status><Collection><Class>Tasks</Class><CollectionId>507c79e77c256046bd4c437f0ba26669-30adb21</CollectionId><Estimate>0</Estimate></Collection></Response></GetItemEstimate>
>
>
> =-=- [28/5/2008 10:2:50.0] -=-=
> =-=-=-= Client Request =-=-=-=
> POST
> Microsoft-Server-ActiveSync?User=simonwilson&DeviceId=28E1EE3487E38407B6DD2893C36512A1&DeviceType=SmartPhone&Cmd=Sync
>
> Accept-Language: en-gb
> MS-ASProtocolVersion: 2.5
> Content-Type: application/vnd.ms-sync.wbxml
> Accept-Encoding: gzip
> X-MS-PolicyKey: 13
>
> -=-=-=- Start of Body -=-=-=-
> <?xml version="1.0" encoding="utf-8"?><Sync
> xmlns="AirSync:"><Collections><Collection><Class>Calendar</Class><SyncKey>{EADBB51A-32D1-4008-B034-AB442763AC00}1</SyncKey><CollectionId>507c79e77c256046bd4c437f0ba26669-30adb1c</CollectionId><DeletesAsMoves/><GetChanges/><WindowSize>100</WindowSize><Options><FilterType>4</FilterType><Truncation>4</Truncation><Conflict>1</Conflict></Options></Collection></Collections></Sync>
>
>
> =-=- [28/5/2008 10:2:51.0] -=-=
> =-=-=-= Server Response =-=-=-
> HTTP/1.1 200 OK
> Date: Wed, 28 May 2008 09:02:42 GMT
> Pragma: no-cache
> Content-Type: application/vnd.ms-sync.wbxml
> Server: Microsoft-IIS/6.0
> X-Powered-By: ASP.NET
> MS-Server-ActiveSync: 6.5.7638.1
> Content-Encoding: gzip
> Vary: Accept-Encoding
> Transfer-Encoding: chunked
>
>
> -=-=-=- Start of Body -=-=-=-
> <?xml version="1.0" encoding="utf-8"?><Sync
> xmlns="AirSync:"><Collections><Collection><Class>Calendar</Class><SyncKey>{EADBB51A-32D1-4008-B034-AB442763AC00}2</SyncKey><CollectionId>507c79e77c256046bd4c437f0ba26669-30adb1c</CollectionId><Status>1</Status></Collection></Collections></Sync>
>
>
>
>
>
> As always, Mail, Contacts and tasks all synchronise fine all the time.
>
> I'm stumped.
>
> Simon
date: Wed, 28 May 2008 13:31:44 +0100
author: Simon Wilson
|
|
