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date: Thu, 10 Apr 2008 13:50:00 -0700,    group: microsoft.public.exchange.clients        back       


The e-mail account does not exist at the organization this message   
Here is the message a client receives after a broadcast email is sent to all 
users in our domain:

Your message did not reach some or all of the intended recipients.

      Subject:	FW: TEST
      Sent:	4/10/2008 9:18 AM

The following recipient(s) could not be reached:

      UserName  on 4/10/2008 9:18 AM
            The e-mail account does not exist at the organization this 
message was sent to.  Check the e-mail address, or contact the recipient 
directly to find out the correct address.
            <ServerName.Domain #5.1.1>

Now, the user listed as "UserName" was terminated a few months ago.  her 
supervisor is receiving the above message any time an email is sent to 
everyone listed in the address book.  The UserName account no longer has an 
email account and her active Directory account has been disabled.

Questions:
1.  Why is the supervisor receiving the ndr?  Why not the sender?
2.  Why is an ndr being sent anyway?  There is no UserName email account!
3.  How do I fix this annoying message?
date: Thu, 10 Apr 2008 13:50:00 -0700   author:   DonD

Re: The e-mail account does not exist at the organization this message   
DonD wrote:
> Questions:
> 1.  Why is the supervisor receiving the ndr?  Why not the sender?
> 2.  Why is an ndr being sent anyway?  There is no UserName email account!
	Because your server is configured to send the NDR for nonexisting users

> 3.  How do I fix this annoying message?  

Setup a recipient filter to filter out mail messages for people not 
listed in Active Directory


http://www.amset.info/exchange/filter-unknown.asp
date: Thu, 10 Apr 2008 16:59:26 -0400   author:   artie lange

Re: The e-mail account does not exist at the organization this mes   
This user is still in Active Directory.  We want to keep all users in Active 
Directory because many times they come back.
I read one article that said it had to do with a deleted user account which 
had been delegated privileges by the user receiving the ndr.  I was not able 
to run the fix because I could not find the program on my Exchange disk they 
had referred to.  

Any more suggestions?  I really appreciate the effort!

"artie lange" wrote:

> DonD wrote:
> > Questions:
> > 1.  Why is the supervisor receiving the ndr?  Why not the sender?
> > 2.  Why is an ndr being sent anyway?  There is no UserName email account!
> 	Because your server is configured to send the NDR for nonexisting users
> 
> > 3.  How do I fix this annoying message?  
> 
> Setup a recipient filter to filter out mail messages for people not 
> listed in Active Directory
> 
> 
> http://www.amset.info/exchange/filter-unknown.asp
>
date: Thu, 10 Apr 2008 15:56:04 -0700   author:   DonD

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