We have an issue with one user in an Exchange 2007 environment. When you run Test-OutlookWebServices for most users, it comes back with everything working ok. We are however having an issue with one user in particular and Test-OutlookWebServices reports the following (the names have been changed to protect the innocent): ******************************************************* Test-OutlookWebServices "username" |fl Id : 1003 Type : Information Message : About to test AutoDiscover with the e-mail address username@domain.local Id : 1006 Type : Information Message : The Autodiscover service was contacted at https://autodiscover.domain.local/autodiscover/autodiscover.xml. Id : 1011 Type : Error Message : When querying Availability for username@domain.local received 5037: Id : 1016 Type : Error Message : [EXCH]-Error when contacting the AS service at https://webmail.domain.com/ews/exchange.asmx. The elapsed time was 62 milliseconds. Id : 1015 Type : Success Message : [EXCH]-Successfully contacted the OAB service at https://webmail.domain.com/ews/exchange.asmx. The elapsed time was 0 milliseconds. Id : 1014 Type : Success Message : [EXCH]-Successfully contacted the UM service at https://webmail.domain.com/UnifiedMessaging/Services.asmx. The elapsed time was 15 milliseconds. Id : 1011 Type : Error Message : When querying Availability for user@domain.local received 5037: Id : 1016 Type : Error Message : [EXPR]-Error when contacting the AS service at https://webmail.domain.com/ews/exchange.asmx. The elapsed time was 187 milliseconds. Id : 1015 Type : Success Message : [EXPR]-Successfully contacted the OAB service at https://webmail.domain.com/ews/exchange.asmx. The elapsed time was 0 milliseconds. Id : 1014 Type : Success Message : [EXPR]-Successfully contacted the UM service at https://webmail.vickedomain.com/UnifiedMessaging/Services.asmx. The elapsed time was 15 milliseconds. Id : 1017 Type : Success Message : [EXPR]-Successfully contacted the RPC/HTTP service at https://webmail.domain.com/Rpc. The elapsed time was 0 milliseconds. Id : 1006 Type : Success Message : The Autodiscover service was tested successfully. *********************************************************** Any ideas as to why the AS generates an error for this particular user?
Maybe I should add that this user is also having problems with free/busy availability, and other outlook issues.... We've since recreated his mail profile and he's still having the same problem.
