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date: Mon, 10 Mar 2008 13:19:02 -0700,    group: microsoft.public.exchange.clients        back       


Exchanged Cace Mode not working   
XP Pro SP2 using Outlook 2003 with recent service pack. Inhouse exchange 
server 2003.
I have one user out of 40 that cannot use exchange cache mode. When it is 
checked they can not receive e-mails, however they can send them. When 
exchange cached mode is unchecked and outlook restarted the e-mails in the 
INBOX disappear. When it is unchecked and Outlook restarted they show up 
again.
I have:
Uninstalled Outlook 2003, deleted the outlook profile and created a new one 
(several times). Uninstalled activesync.
OWA seems to work OK but I can't use the Junk e-mail filter without cached 
exchange mode.
They also have a duplicate mailbox in Outlook. Any suggestions?

-- 
Pat
date: Mon, 10 Mar 2008 13:19:02 -0700   author:   pat@arms

Re: Exchanged Cace Mode not working   
pat@arms  wrote:
> XP Pro SP2 using Outlook 2003 with recent service pack. Inhouse
> exchange server 2003.
> I have one user out of 40 that cannot use exchange cache mode. When
> it is checked they can not receive e-mails, however they can send
> them. When exchange cached mode is unchecked and outlook restarted
> the e-mails in the INBOX disappear. When it is unchecked and Outlook
> restarted they show up again.
> I have:
> Uninstalled Outlook 2003, deleted the outlook profile and created a
> new one (several times). Uninstalled activesync.
> OWA seems to work OK but I can't use the Junk e-mail filter without
> cached exchange mode.
> They also have a duplicate mailbox in Outlook. Any suggestions?

Does the problem happen if the user logs into another workstation & you set 
up a profile there?

If it's a workstation-specific problem, probably quickest to nuke/reinstall 
it from scratch.
date: Mon, 10 Mar 2008 16:47:07 -0400   author:   Lanwench [MVP - Exchange]

RE: Exchanged Cache Mode not working   
Apparently I did ask about this earlier in a post in February. Anyway, here 
is more information if someone has a suggestion or two. Thanks.

Outlook 2003 on Exchange Server 2003. I have one user out of 40 that cannot 
use Exchanged Cached Mode.  If this is not checked then they get tons of Spam 
but their e-mail does work. If i check it then they get no email and in fact 
all of thier existing email in their inbox is gone. It comes back when ECM is 
unchecked. What I have done:
-Went through the instructions on deleting the outlook profile and created a 
new one...several times.
-Uninstalled Outlook 2003 and re-installed
-Uninstalled Active Sync
-made sure there is no filter view on
-switched back and forth between ECM being checked and not checked, which 
created new OST files each time
-ran the scanpst on the ost.
They also have a duplicate "Mailbox" that i cannot get rid of. 
The Inbox e-mails do show up in OWA not matter how it is set.

Weird?
-- 
Pat


-- 
Pat


"pat@arms" wrote:

> XP Pro SP2 using Outlook 2003 with recent service pack. Inhouse exchange 
> server 2003.
> I have one user out of 40 that cannot use exchange cache mode. When it is 
> checked they can not receive e-mails, however they can send them. When 
> exchange cached mode is unchecked and outlook restarted the e-mails in the 
> INBOX disappear. When it is unchecked and Outlook restarted they show up 
> again.
> I have:
> Uninstalled Outlook 2003, deleted the outlook profile and created a new one 
> (several times). Uninstalled activesync.
> OWA seems to work OK but I can't use the Junk e-mail filter without cached 
> exchange mode.
> They also have a duplicate mailbox in Outlook. Any suggestions?
> 
> -- 
> Pat
date: Mon, 10 Mar 2008 13:55:02 -0700   author:   pat@arms

Re: Exchanged Cache Mode not working   
pat@arms  wrote:
> Apparently I did ask about this earlier in a post in February.
> Anyway, here is more information if someone has a suggestion or two.
> Thanks.

Hi - please see my other reply....

<snipped for length>

You might want to consider using a news client, such as Forte Agent, 
Thunderbird, or even Outlook Express, rather than the pretty clunky web 
interface to the newsgroups. It's a lot easier to do nearly everything that 
way. You can mark messages to be watched, filter the views so you can see 
replies to your posts easily, and search.

The Microsoft public news server is msnews.microsoft.com and you can 
subscribe to as many groups as you like; no authentication is required.

The following is from a post by MVP Malke ...

-------------------------------------------------------
Here's information on Usenet and using a newsreader:

http://www.elephantboycomputers.com/page3.html#12-09-02 - a brief
explanation of newsgroups
http://michaelstevenstech.com/outlo...ssnewreader.htm
http://rickrogers.org/setupoe.htm
http://support.microsoft.com/defaul...wto/default.asp
- Set Up Newsreader

http://www.dts-l.org/goodpost.htm
http://www.catb.org/~esr/faqs/smart-questions.html
http://aumha.org/nntp.htm - list of MS newsgroups
microsoft.public.test.here - MS group to test if your newsreader is
working properly
http://www.mailmsg.com/SPAM_munging.htm - how to munge email address
http://www.blakjak.demon.co.uk/mul_crss.htm - multiposting vs.
crossposting

Some newsreaders for Windows
http://www.forteinc.com/agent/index.php - for Forte
http://www.mozilla.org (Thunderbird does newsgroups)
http://gravity.tbates.org/

-------------------------------------
date: Mon, 10 Mar 2008 17:15:25 -0400   author:   Lanwench [MVP - Exchange]

Re: Exchanged Cache Mode not working   
I had another computer that had a clean install of Office 2007 loaded on it. 
I used Outlook 2007 and built the profile and all of that. It defaulted to 
Cached Exchange mode and there were messages in the inbox, which was a good 
start and some SPAM e-mail was caught right away. But after 3 SPAM came in we 
couldn't receive e-mails, I then turned off exchange cached mode and it still 
wouldn't recieve e-mails. I am going to install office and outlook 2003 for 
the hell of it and give that a go. I'll let you know what happens.  
-- 
Pat


"Lanwench [MVP - Exchange]" wrote:

> pat@arms  wrote:
> > Apparently I did ask about this earlier in a post in February.
> > Anyway, here is more information if someone has a suggestion or two.
> > Thanks.
> 
> Hi - please see my other reply....
> 
> <snipped for length>
> 
> You might want to consider using a news client, such as Forte Agent, 
> Thunderbird, or even Outlook Express, rather than the pretty clunky web 
> interface to the newsgroups. It's a lot easier to do nearly everything that 
> way. You can mark messages to be watched, filter the views so you can see 
> replies to your posts easily, and search.
> 
> The Microsoft public news server is msnews.microsoft.com and you can 
> subscribe to as many groups as you like; no authentication is required.
> 
> The following is from a post by MVP Malke ...
> 
> -------------------------------------------------------
> Here's information on Usenet and using a newsreader:
> 
> http://www.elephantboycomputers.com/page3.html#12-09-02 - a brief
> explanation of newsgroups
> http://michaelstevenstech.com/outlo...ssnewreader.htm
> http://rickrogers.org/setupoe.htm
> http://support.microsoft.com/defaul...wto/default.asp
> - Set Up Newsreader
> 
> http://www.dts-l.org/goodpost.htm
> http://www.catb.org/~esr/faqs/smart-questions.html
> http://aumha.org/nntp.htm - list of MS newsgroups
> microsoft.public.test.here - MS group to test if your newsreader is
> working properly
> http://www.mailmsg.com/SPAM_munging.htm - how to munge email address
> http://www.blakjak.demon.co.uk/mul_crss.htm - multiposting vs.
> crossposting
> 
> Some newsreaders for Windows
> http://www.forteinc.com/agent/index.php - for Forte
> http://www.mozilla.org (Thunderbird does newsgroups)
> http://gravity.tbates.org/
> 
> -------------------------------------
> 
> 
> 
>
date: Mon, 10 Mar 2008 16:26:02 -0700   author:   pat@arms

Re: Exchanged Cache Mode not working   
pat@arms  wrote:
> I had another computer that had a clean install of Office 2007 loaded
> on it. I used Outlook 2007 and built the profile and all of that. It
> defaulted to Cached Exchange mode and there were messages in the
> inbox, which was a good start and some SPAM e-mail was caught right
> away.

Meaning, the junk e-mail folder?

> But after 3 SPAM came in we couldn't receive e-mails,

How long did you wait? What was the status (both in the lower right hand 
side / status bar, and when you click on the Outlook icon in the notifcation 
bar while holding down the CTRL key)?

How big is the mailbox (total) and how many items in the inbox?

> I then
> turned off exchange cached mode and it still wouldn't recieve
> e-mails. I am going to install office and outlook 2003 for the hell
> of it and give that a go. I'll let you know what happens.

Office 2007 should be fine - just run Microsoft Update & make sure you're 
fully up to date on patches.
>
>> pat@arms  wrote:
>>> Apparently I did ask about this earlier in a post in February.
>>> Anyway, here is more information if someone has a suggestion or two.
>>> Thanks.
>>
>> Hi - please see my other reply....
>>
>> <snipped for length>
>>
>> You might want to consider using a news client, such as Forte Agent,
>> Thunderbird, or even Outlook Express, rather than the pretty clunky
>> web interface to the newsgroups. It's a lot easier to do nearly
>> everything that way. You can mark messages to be watched, filter the
>> views so you can see replies to your posts easily, and search.
>>
>> The Microsoft public news server is msnews.microsoft.com and you can
>> subscribe to as many groups as you like; no authentication is
>> required.
>>
>> The following is from a post by MVP Malke ...
>>
>> -------------------------------------------------------
>> Here's information on Usenet and using a newsreader:
>>
>> http://www.elephantboycomputers.com/page3.html#12-09-02 - a brief
>> explanation of newsgroups
>> http://michaelstevenstech.com/outlo...ssnewreader.htm
>> http://rickrogers.org/setupoe.htm
>> http://support.microsoft.com/defaul...wto/default.asp
>> - Set Up Newsreader
>>
>> http://www.dts-l.org/goodpost.htm
>> http://www.catb.org/~esr/faqs/smart-questions.html
>> http://aumha.org/nntp.htm - list of MS newsgroups
>> microsoft.public.test.here - MS group to test if your newsreader is
>> working properly
>> http://www.mailmsg.com/SPAM_munging.htm - how to munge email address
>> http://www.blakjak.demon.co.uk/mul_crss.htm - multiposting vs.
>> crossposting
>>
>> Some newsreaders for Windows
>> http://www.forteinc.com/agent/index.php - for Forte
>> http://www.mozilla.org (Thunderbird does newsgroups)
>> http://gravity.tbates.org/
>>
>> -------------------------------------
date: Mon, 10 Mar 2008 20:54:18 -0400   author:   Lanwench [MVP - Exchange]

Re: Exchanged Cache Mode not working   
Yes, the spam e-mail folder. 
Waited about 20 minutes adn I did send andrecive e-mails from another 
account to make sure that e-mail was flowing.
The inbox has just a few items in it at any given time. Sent and deleted are 
kept for about 6 months.The total mailbox size is around 700K.
In the right hand corner it says connected and when right click with ctrl it 
all looks good.
I'll make srue all updates are installed and then create a new profile to 
see how that does. thanks,
-- 
Pat


"Lanwench [MVP - Exchange]" wrote:

> pat@arms  wrote:
> > I had another computer that had a clean install of Office 2007 loaded
> > on it. I used Outlook 2007 and built the profile and all of that. It
> > defaulted to Cached Exchange mode and there were messages in the
> > inbox, which was a good start and some SPAM e-mail was caught right
> > away.
> 
> Meaning, the junk e-mail folder?
> 
> > But after 3 SPAM came in we couldn't receive e-mails,
> 
> How long did you wait? What was the status (both in the lower right hand 
> side / status bar, and when you click on the Outlook icon in the notifcation 
> bar while holding down the CTRL key)?
> 
> How big is the mailbox (total) and how many items in the inbox?
> 
> > I then
> > turned off exchange cached mode and it still wouldn't recieve
> > e-mails. I am going to install office and outlook 2003 for the hell
> > of it and give that a go. I'll let you know what happens.
> 
> Office 2007 should be fine - just run Microsoft Update & make sure you're 
> fully up to date on patches.
> >
> >> pat@arms  wrote:
> >>> Apparently I did ask about this earlier in a post in February.
> >>> Anyway, here is more information if someone has a suggestion or two.
> >>> Thanks.
> >>
> >> Hi - please see my other reply....
> >>
> >> <snipped for length>
> >>
> >> You might want to consider using a news client, such as Forte Agent,
> >> Thunderbird, or even Outlook Express, rather than the pretty clunky
> >> web interface to the newsgroups. It's a lot easier to do nearly
> >> everything that way. You can mark messages to be watched, filter the
> >> views so you can see replies to your posts easily, and search.
> >>
> >> The Microsoft public news server is msnews.microsoft.com and you can
> >> subscribe to as many groups as you like; no authentication is
> >> required.
> >>
> >> The following is from a post by MVP Malke ...
> >>
> >> -------------------------------------------------------
> >> Here's information on Usenet and using a newsreader:
> >>
> >> http://www.elephantboycomputers.com/page3.html#12-09-02 - a brief
> >> explanation of newsgroups
> >> http://michaelstevenstech.com/outlo...ssnewreader.htm
> >> http://rickrogers.org/setupoe.htm
> >> http://support.microsoft.com/defaul...wto/default.asp
> >> - Set Up Newsreader
> >>
> >> http://www.dts-l.org/goodpost.htm
> >> http://www.catb.org/~esr/faqs/smart-questions.html
> >> http://aumha.org/nntp.htm - list of MS newsgroups
> >> microsoft.public.test.here - MS group to test if your newsreader is
> >> working properly
> >> http://www.mailmsg.com/SPAM_munging.htm - how to munge email address
> >> http://www.blakjak.demon.co.uk/mul_crss.htm - multiposting vs.
> >> crossposting
> >>
> >> Some newsreaders for Windows
> >> http://www.forteinc.com/agent/index.php - for Forte
> >> http://www.mozilla.org (Thunderbird does newsgroups)
> >> http://gravity.tbates.org/
> >>
> >> -------------------------------------
> 
> 
> 
>
date: Tue, 11 Mar 2008 08:01:02 -0700   author:   pat@arms

Re: Exchanged Cache Mode not working   
pat@arms  wrote:
> Yes, the spam e-mail folder.

No - the "Junk E-mail" folder. There's a difference - if it's called "spam 
folder" it isn't the built-in one.

b> Waited about 20 minutes adn I did send andrecive e-mails from another
> account to make sure that e-mail was flowing.

You don't need to do a send/receive. Wwat was the status? "Connected - All 
Folders Up to Date" ?

>
> The inbox has just a few items in it at any given time. Sent and
> deleted are kept for about 6 months.The total mailbox size is around
> 700K.

700K? How can that  be if you're saving 6mos worth of mail? What do you mean 
by "sent and deleted are kept for about 6 mos" ?


> In the right hand corner it says connected and when right click with
> ctrl it all looks good.
> I'll make srue all updates are installed and then create a new
> profile to see how that does. thanks,

Sure - do.

>
>> pat@arms  wrote:
>>> I had another computer that had a clean install of Office 2007
>>> loaded on it. I used Outlook 2007 and built the profile and all of
>>> that. It defaulted to Cached Exchange mode and there were messages
>>> in the inbox, which was a good start and some SPAM e-mail was
>>> caught right away.
>>
>> Meaning, the junk e-mail folder?
>>
>>> But after 3 SPAM came in we couldn't receive e-mails,
>>
>> How long did you wait? What was the status (both in the lower right
>> hand side / status bar, and when you click on the Outlook icon in
>> the notifcation bar while holding down the CTRL key)?
>>
>> How big is the mailbox (total) and how many items in the inbox?
>>
>>> I then
>>> turned off exchange cached mode and it still wouldn't recieve
>>> e-mails. I am going to install office and outlook 2003 for the hell
>>> of it and give that a go. I'll let you know what happens.
>>
>> Office 2007 should be fine - just run Microsoft Update & make sure
>> you're fully up to date on patches.
>>>
>>>> pat@arms  wrote:
>>>>> Apparently I did ask about this earlier in a post in February.
>>>>> Anyway, here is more information if someone has a suggestion or
>>>>> two. Thanks.
>>>>
>>>> Hi - please see my other reply....
>>>>
>>>> <snipped for length>
>>>>
>>>> You might want to consider using a news client, such as Forte
>>>> Agent, Thunderbird, or even Outlook Express, rather than the
>>>> pretty clunky web interface to the newsgroups. It's a lot easier
>>>> to do nearly everything that way. You can mark messages to be
>>>> watched, filter the views so you can see replies to your posts
>>>> easily, and search.
>>>>
>>>> The Microsoft public news server is msnews.microsoft.com and you
>>>> can subscribe to as many groups as you like; no authentication is
>>>> required.
>>>>
>>>> The following is from a post by MVP Malke ...
>>>>
>>>> -------------------------------------------------------
>>>> Here's information on Usenet and using a newsreader:
>>>>
>>>> http://www.elephantboycomputers.com/page3.html#12-09-02 - a brief
>>>> explanation of newsgroups
>>>> http://michaelstevenstech.com/outlo...ssnewreader.htm
>>>> http://rickrogers.org/setupoe.htm
>>>> http://support.microsoft.com/defaul...wto/default.asp
>>>> - Set Up Newsreader
>>>>
>>>> http://www.dts-l.org/goodpost.htm
>>>> http://www.catb.org/~esr/faqs/smart-questions.html
>>>> http://aumha.org/nntp.htm - list of MS newsgroups
>>>> microsoft.public.test.here - MS group to test if your newsreader is
>>>> working properly
>>>> http://www.mailmsg.com/SPAM_munging.htm - how to munge email
>>>> address http://www.blakjak.demon.co.uk/mul_crss.htm - multiposting
>>>> vs. crossposting
>>>>
>>>> Some newsreaders for Windows
>>>> http://www.forteinc.com/agent/index.php - for Forte
>>>> http://www.mozilla.org (Thunderbird does newsgroups)
>>>> http://gravity.tbates.org/
>>>>
>>>> -------------------------------------
date: Tue, 11 Mar 2008 13:44:48 -0400   author:   Lanwench [MVP - Exchange]

Re: Exchanged Cache Mode not working   
You're right...Junk E-mail folder. It does say connected and all folders are 
up to date. 700 MB not KB. 
We have rules set for the sent items and deleted items where it archives 
items older than 6 months. 
In any case I did get all the updates loaded on the "fresh" machine and that 
seems to be working now. 
For the heck of it I uninstalled office on the offending computer then did a 
re-install of office, created a new profile and all of that but it still 
doesn't work on that machine. I'll swap machines. I think the problem 
originally occured when Activesync was installed. I also uninstalled that to 
no avail. thanks for your suggestions. 

-- 
Pat


"Lanwench [MVP - Exchange]" wrote:

> pat@arms  wrote:
> > Yes, the spam e-mail folder.
> 
> No - the "Junk E-mail" folder. There's a difference - if it's called "spam 
> folder" it isn't the built-in one.
> 
> b> Waited about 20 minutes adn I did send andrecive e-mails from another
> > account to make sure that e-mail was flowing.
> 
> You don't need to do a send/receive. Wwat was the status? "Connected - All 
> Folders Up to Date" ?
> 
> >
> > The inbox has just a few items in it at any given time. Sent and
> > deleted are kept for about 6 months.The total mailbox size is around
> > 700K.
> 
> 700K? How can that  be if you're saving 6mos worth of mail? What do you mean 
> by "sent and deleted are kept for about 6 mos" ?
> 
> 
> > In the right hand corner it says connected and when right click with
> > ctrl it all looks good.
> > I'll make srue all updates are installed and then create a new
> > profile to see how that does. thanks,
> 
> Sure - do.
> 
> >
> >> pat@arms  wrote:
> >>> I had another computer that had a clean install of Office 2007
> >>> loaded on it. I used Outlook 2007 and built the profile and all of
> >>> that. It defaulted to Cached Exchange mode and there were messages
> >>> in the inbox, which was a good start and some SPAM e-mail was
> >>> caught right away.
> >>
> >> Meaning, the junk e-mail folder?
> >>
> >>> But after 3 SPAM came in we couldn't receive e-mails,
> >>
> >> How long did you wait? What was the status (both in the lower right
> >> hand side / status bar, and when you click on the Outlook icon in
> >> the notifcation bar while holding down the CTRL key)?
> >>
> >> How big is the mailbox (total) and how many items in the inbox?
> >>
> >>> I then
> >>> turned off exchange cached mode and it still wouldn't recieve
> >>> e-mails. I am going to install office and outlook 2003 for the hell
> >>> of it and give that a go. I'll let you know what happens.
> >>
> >> Office 2007 should be fine - just run Microsoft Update & make sure
> >> you're fully up to date on patches.
> >>>
> >>>> pat@arms  wrote:
> >>>>> Apparently I did ask about this earlier in a post in February.
> >>>>> Anyway, here is more information if someone has a suggestion or
> >>>>> two. Thanks.
> >>>>
> >>>> Hi - please see my other reply....
> >>>>
> >>>> <snipped for length>
> >>>>
> >>>> You might want to consider using a news client, such as Forte
> >>>> Agent, Thunderbird, or even Outlook Express, rather than the
> >>>> pretty clunky web interface to the newsgroups. It's a lot easier
> >>>> to do nearly everything that way. You can mark messages to be
> >>>> watched, filter the views so you can see replies to your posts
> >>>> easily, and search.
> >>>>
> >>>> The Microsoft public news server is msnews.microsoft.com and you
> >>>> can subscribe to as many groups as you like; no authentication is
> >>>> required.
> >>>>
> >>>> The following is from a post by MVP Malke ...
> >>>>
> >>>> -------------------------------------------------------
> >>>> Here's information on Usenet and using a newsreader:
> >>>>
> >>>> http://www.elephantboycomputers.com/page3.html#12-09-02 - a brief
> >>>> explanation of newsgroups
> >>>> http://michaelstevenstech.com/outlo...ssnewreader.htm
> >>>> http://rickrogers.org/setupoe.htm
> >>>> http://support.microsoft.com/defaul...wto/default.asp
> >>>> - Set Up Newsreader
> >>>>
> >>>> http://www.dts-l.org/goodpost.htm
> >>>> http://www.catb.org/~esr/faqs/smart-questions.html
> >>>> http://aumha.org/nntp.htm - list of MS newsgroups
> >>>> microsoft.public.test.here - MS group to test if your newsreader is
> >>>> working properly
> >>>> http://www.mailmsg.com/SPAM_munging.htm - how to munge email
> >>>> address http://www.blakjak.demon.co.uk/mul_crss.htm - multiposting
> >>>> vs. crossposting
> >>>>
> >>>> Some newsreaders for Windows
> >>>> http://www.forteinc.com/agent/index.php - for Forte
> >>>> http://www.mozilla.org (Thunderbird does newsgroups)
> >>>> http://gravity.tbates.org/
> >>>>
> >>>> -------------------------------------
> 
> 
> 
>
date: Tue, 11 Mar 2008 12:13:02 -0700   author:   pat@arms

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