Error Logging into OWA

Error Logging into OWA

some of my users receiving following error when they try logging into OWA.

 A problem occurred while trying to use your mailbox. Please contact 
technical support for your organization.  

--------------------------------------------------------------------------------

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Request
Url: https://owa.innet.org:443/owa/lang.owa
User host address: 65.117.241.130

Exception
Exception type: Microsoft.Exchange.Data.Storage.StoragePermanentException
Exception message: There was a problem accessing Active Directory.

Call stack

Microsoft.Exchange.Data.Storage.ExchangePrincipal.Save() 
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.DispatchLanguagePostLocally(OwaContext 
owaContext, OwaIdentity logonIdentity, CultureInfo culture, String 
timeZoneKeyName, Boolean isOptimized) 
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.DispatchLanguagePostRequest(OwaContext owaContext) 
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.PrepareRequestWithoutSession(OwaContext owaContext, UserContextCookie userContextCookie) 
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.InternalDispatchRequest(OwaContext owaContext) 
Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.DispatchRequest(OwaContext owaContext) 
System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() 
System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& 
completedSynchronously)

Inner Exception
Exception type: Microsoft.Exchange.Data.Directory.ADOperationException
Exception message: Active Directory operation failed on servfile.innet.org. 
This error is not retriable. Additional information: Insufficient access 
rights to perform the operation. Active directory response: 00002098: SecErr: 
DSID-03150A45, problem 4003 (INSUFF_ACCESS_RIGHTS), data 0 

Call stack

Microsoft.Exchange.Data.Directory.ADSession.AnalyzeDirectoryError(PooledLdapConnection 
connection, DirectoryRequest request, DirectoryException de, Int32 
totalRetries, Int32 retriesOnServer) 
Microsoft.Exchange.Data.Directory.ADSession.ExecuteModificationRequest(ADRawEntry entry, DirectoryRequest request, ADObjectId originalId) 
Microsoft.Exchange.Data.Directory.ADSession.Save(ADObject instanceToSave, 
IEnumerable`1 properties) 
Microsoft.Exchange.Data.Storage.ExchangePrincipal.Save()

Inner Exception
Exception type: System.DirectoryServices.Protocols.DirectoryOperationException
Exception message: The user has insufficient access rights.

Call stack

System.DirectoryServices.Protocols.LdapConnection.ConstructResponse(Int32 
messageId, LdapOperation operation, ResultAll resultType, TimeSpan 
requestTimeOut, Boolean exceptionOnTimeOut) 
System.DirectoryServices.Protocols.LdapConnection.SendRequest(DirectoryRequest request, TimeSpan requestTimeout) 
Microsoft.Exchange.Data.Directory.PooledLdapConnection.SendRequest(DirectoryRequest request, LdapOperation ldapOperation) 
Microsoft.Exchange.Data.Directory.ADSession.ExecuteModificationRequest(ADRawEntry entry, DirectoryRequest request, ADObjectId originalId)
-- 
Pathik Shah
Network Administrator

date: Fri, 7 Mar 2008 08:20:01 -0800 author: Pathik Shah

Re: Error Logging into OWA

Thanks for keeping us posted.
-- 
Ed Crowley
MVP - Exchange
"Protecting the world from PSTs and brick backups!"

"Pathik Shah"  wrote in message 
news:AC87193A-185B-452F-8E40-A5FD7608B36C@microsoft.com...
> some of my users receiving following error when they try logging into OWA.
>
> A problem occurred while trying to use your mailbox. Please contact
> technical support for your organization.
>
> --------------------------------------------------------------------------------
>
> Copy error details to clipboard
> Show details
>
>
>
> Request
> Url: https://owa.innet.org:443/owa/lang.owa
> User host address: 65.117.241.130
>
> Exception
> Exception type: Microsoft.Exchange.Data.Storage.StoragePermanentException
> Exception message: There was a problem accessing Active Directory.
>
> Call stack
>
> Microsoft.Exchange.Data.Storage.ExchangePrincipal.Save()
> Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.DispatchLanguagePostLocally(OwaContext
> owaContext, OwaIdentity logonIdentity, CultureInfo culture, String
> timeZoneKeyName, Boolean isOptimized)
> Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.DispatchLanguagePostRequest(OwaContext 
> owaContext)
> Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.PrepareRequestWithoutSession(OwaContext 
> owaContext, UserContextCookie userContextCookie)
> Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.InternalDispatchRequest(OwaContext 
> owaContext)
> Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.DispatchRequest(OwaContext 
> owaContext)
> System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
> System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean&
> completedSynchronously)
>
> Inner Exception
> Exception type: Microsoft.Exchange.Data.Directory.ADOperationException
> Exception message: Active Directory operation failed on 
> servfile.innet.org.
> This error is not retriable. Additional information: Insufficient access
> rights to perform the operation. Active directory response: 00002098: 
> SecErr:
> DSID-03150A45, problem 4003 (INSUFF_ACCESS_RIGHTS), data 0
>
> Call stack
>
> Microsoft.Exchange.Data.Directory.ADSession.AnalyzeDirectoryError(PooledLdapConnection
> connection, DirectoryRequest request, DirectoryException de, Int32
> totalRetries, Int32 retriesOnServer)
> Microsoft.Exchange.Data.Directory.ADSession.ExecuteModificationRequest(ADRawEntry 
> entry, DirectoryRequest request, ADObjectId originalId)
> Microsoft.Exchange.Data.Directory.ADSession.Save(ADObject instanceToSave,
> IEnumerable`1 properties)
> Microsoft.Exchange.Data.Storage.ExchangePrincipal.Save()
>
> Inner Exception
> Exception type: 
> System.DirectoryServices.Protocols.DirectoryOperationException
> Exception message: The user has insufficient access rights.
>
> Call stack
>
> System.DirectoryServices.Protocols.LdapConnection.ConstructResponse(Int32
> messageId, LdapOperation operation, ResultAll resultType, TimeSpan
> requestTimeOut, Boolean exceptionOnTimeOut)
> System.DirectoryServices.Protocols.LdapConnection.SendRequest(DirectoryRequest 
> request, TimeSpan requestTimeout)
> Microsoft.Exchange.Data.Directory.PooledLdapConnection.SendRequest(DirectoryRequest 
> request, LdapOperation ldapOperation)
> Microsoft.Exchange.Data.Directory.ADSession.ExecuteModificationRequest(ADRawEntry 
> entry, DirectoryRequest request, ADObjectId originalId)
> -- 
> Pathik Shah
> Network Administrator
>

date: Fri, 7 Mar 2008 13:42:26 -0800 author: Ed Crowley [MVP]