OWA unread calendar items   

I have a user with unread calendar items when using OWA, but none using 
Outlook 2003 in the office (mx2003 mail svr).  Reading a previous post 
(Calendar Empty in OWA), am I right in following these steps to clear the 
items:

Export her info to a pst
Delete the mailbox (following kb 318656)
Recreate the mailbox
Copy and paste her info back into the calendar (since we only deleted the 
calendar folder, the remaining mailbox info will be there)

I also run a nightly backup, and a mailbox backup, so should be covered there.

Does this sound correct?  Any known pitfalls before I get started?

Thanks

date: Thu, 6 Mar 2008 13:01:00 -0800   author:   ces

Re: OWA unread calendar items   

Record the legacyExchangeDN attribute on her user account, and make sure 
that when you recreate the mailbox the attribute is the same, or else there 
will be replyability problems with old mail.
-- 
Ed Crowley
MVP - Exchange
"Protecting the world from PSTs and brick backups!"

"ces"  wrote in message 
news:9383DF25-471C-47B5-9D0D-8924393E5D75@microsoft.com...
>I have a user with unread calendar items when using OWA, but none using
> Outlook 2003 in the office (mx2003 mail svr).  Reading a previous post
> (Calendar Empty in OWA), am I right in following these steps to clear the
> items:
>
> Export her info to a pst
> Delete the mailbox (following kb 318656)
> Recreate the mailbox
> Copy and paste her info back into the calendar (since we only deleted the
> calendar folder, the remaining mailbox info will be there)
>
> I also run a nightly backup, and a mailbox backup, so should be covered 
> there.
>
> Does this sound correct?  Any known pitfalls before I get started?
>
> Thanks

date: Fri, 7 Mar 2008 13:45:58 -0800   author:   Ed Crowley [MVP]

Re: OWA unread calendar items   

Great, Thank you.  I will doublecheck that.  We only have one domain, one 
email server, and use the default First Administrative Group (2003 domain), 
so the organization and the admin group should be okay.

"Ed Crowley [MVP]" wrote:

> Record the legacyExchangeDN attribute on her user account, and make sure 
> that when you recreate the mailbox the attribute is the same, or else there 
> will be replyability problems with old mail.
> -- 
> Ed Crowley
> MVP - Exchange
> "Protecting the world from PSTs and brick backups!"
> 
> "ces"  wrote in message 
> news:9383DF25-471C-47B5-9D0D-8924393E5D75@microsoft.com...
> >I have a user with unread calendar items when using OWA, but none using
> > Outlook 2003 in the office (mx2003 mail svr).  Reading a previous post
> > (Calendar Empty in OWA), am I right in following these steps to clear the
> > items:
> >
> > Export her info to a pst
> > Delete the mailbox (following kb 318656)
> > Recreate the mailbox
> > Copy and paste her info back into the calendar (since we only deleted the
> > calendar folder, the remaining mailbox info will be there)
> >
> > I also run a nightly backup, and a mailbox backup, so should be covered 
> > there.
> >
> > Does this sound correct?  Any known pitfalls before I get started?
> >
> > Thanks 
> 
> 
>

date: Mon, 17 Mar 2008 13:41:11 -0700   author:   ces