Outlook 2003 on Exchange Server 2003. I have one user out of 40 that cannot use Exchanged Cached Mode. If this is not checked then they get tons of Spam but their e-mail does work. If i check it then they get no email and in fact all of thier existing email in their inbox is gone. It comes back when ECM is unchecked. What I have done: -Went through the instructions on deleting the outlook profile and created a new one...several times. -Uninstalled Outlook 2003 and re-installed -Uninstalled Active Sync -made sure there is no filter view on -switched back and forth between ECM being checked and not checked, which created new OST files each time -ran the scanpst on the ost. They also have a duplicate "Mailbox" that i cannot get rid of. The Inbox e-mails do show up in OWA not matter how it is set. Weird? -- Pat