Cannot Create Distribution Lists in Public Folders

Cannot Create Distribution Lists in Public Folders

Exchange 2003.  Outlook 2003.

I have two Exchange/Outlook clients who has "Publishing Editor" privileges 
to a shared contacts folder in public folders.  When they try to create a new 
distribution list, the distribution list form comes up and they are able to 
add people to the list and give the list a name, but when they try to save 
the distributiuon list they get the following error:

The item could not be saved to this folder.  The folder has been deleted or 
moved, or you do not have permission.  Do you want to save a copy of it in 
the default folder for the item?

They can save the DL to their personal contacts folder, but just not to the 
shared folder.

Incidentally, I am able to create a DL in the shared public folder (I am an 
administrator) without a problem.  Remember, they have been given "Publishing 
Editor" permission to the shared contacts.  So I do not understand why we are 
having a problem.
-- 
Dr. Doug Pruiett
Good News Jail & Prison Ministry
www.goodnewsjail.org

date: Mon, 18 Feb 2008 10:02:00 -0800 author: Chaplain Doug

Re: Cannot Create Distribution Lists in Public Folders

Open the properties of the public folder and
clear the Forms Cache (there's a button).

Also, you might want to consider removing the
"Publishing Editor" privileges and take them down to
just "Editor". The Publishing rights are to allow them
to create new sub folders that they will be owners of.
It doesn't sound like they need this. Editor will be
sufficient.

Nikki Peterson

"Chaplain Doug"  wrote in message 
news:F94F1737-B515-4473-8E24-89B07AAF8E43@microsoft.com...
> Exchange 2003.  Outlook 2003.
>
> I have two Exchange/Outlook clients who has "Publishing Editor" privileges
> to a shared contacts folder in public folders.  When they try to create a 
> new
> distribution list, the distribution list form comes up and they are able 
> to
> add people to the list and give the list a name, but when they try to save
> the distributiuon list they get the following error:
>
> The item could not be saved to this folder.  The folder has been deleted 
> or
> moved, or you do not have permission.  Do you want to save a copy of it in
> the default folder for the item?
>
> They can save the DL to their personal contacts folder, but just not to 
> the
> shared folder.
>
> Incidentally, I am able to create a DL in the shared public folder (I am 
> an
> administrator) without a problem.  Remember, they have been given 
> "Publishing
> Editor" permission to the shared contacts.  So I do not understand why we 
> are
> having a problem.
> -- 
> Dr. Doug Pruiett
> Good News Jail & Prison Ministry
> www.goodnewsjail.org

date: Thu, 21 Feb 2008 18:24:13 -0700 author: Nikki Peterson [MVP - Outlook]

Re: Cannot Create Distribution Lists in Public Folders

Thanks Nikki.  I will give that a try.  I marked my initial post here to send 
me an email notification when an answer was posted.  I did not get that 
notification.  Else I would have thank you sooner.
-- 
Dr. Doug Pruiett
Good News Jail & Prison Ministry
www.goodnewsjail.org


"Nikki Peterson [MVP - Outlook]" wrote:

> Open the properties of the public folder and
> clear the Forms Cache (there's a button).
> 
> Also, you might want to consider removing the
> "Publishing Editor" privileges and take them down to
> just "Editor". The Publishing rights are to allow them
> to create new sub folders that they will be owners of.
> It doesn't sound like they need this. Editor will be
> sufficient.
> 
> Nikki Peterson
> 
> "Chaplain Doug"  wrote in message 
> news:F94F1737-B515-4473-8E24-89B07AAF8E43@microsoft.com...
> > Exchange 2003.  Outlook 2003.
> >
> > I have two Exchange/Outlook clients who has "Publishing Editor" privileges
> > to a shared contacts folder in public folders.  When they try to create a 
> > new
> > distribution list, the distribution list form comes up and they are able 
> > to
> > add people to the list and give the list a name, but when they try to save
> > the distributiuon list they get the following error:
> >
> > The item could not be saved to this folder.  The folder has been deleted 
> > or
> > moved, or you do not have permission.  Do you want to save a copy of it in
> > the default folder for the item?
> >
> > They can save the DL to their personal contacts folder, but just not to 
> > the
> > shared folder.
> >
> > Incidentally, I am able to create a DL in the shared public folder (I am 
> > an
> > administrator) without a problem.  Remember, they have been given 
> > "Publishing
> > Editor" permission to the shared contacts.  So I do not understand why we 
> > are
> > having a problem.
> > -- 
> > Dr. Doug Pruiett
> > Good News Jail & Prison Ministry
> > www.goodnewsjail.org 
> 
> 
>

date: Sat, 23 Feb 2008 08:44:00 -0800 author: Chaplain Doug

Re: Cannot Create Distribution Lists in Public Folders

I have looked at the properties of the "Public Folders", "All Public 
Folders", and "Good News Shared Contacts" (the shared folder to which my 
original post referred).  None of them have any button under any properties 
tab that indicates that it clears the forms cache.  Could you be more 
specific about where I am to look?  Thanks.

Dr. Doug Pruiett
Good News Jail & Prison Ministry
www.goodnewsjail.org


"Nikki Peterson [MVP - Outlook]" wrote:

> Open the properties of the public folder and
> clear the Forms Cache (there's a button).
> 
> Also, you might want to consider removing the
> "Publishing Editor" privileges and take them down to
> just "Editor". The Publishing rights are to allow them
> to create new sub folders that they will be owners of.
> It doesn't sound like they need this. Editor will be
> sufficient.
> 
> Nikki Peterson
> 
> "Chaplain Doug"  wrote in message 
> news:F94F1737-B515-4473-8E24-89B07AAF8E43@microsoft.com...
> > Exchange 2003.  Outlook 2003.
> >
> > I have two Exchange/Outlook clients who has "Publishing Editor" privileges
> > to a shared contacts folder in public folders.  When they try to create a 
> > new
> > distribution list, the distribution list form comes up and they are able 
> > to
> > add people to the list and give the list a name, but when they try to save
> > the distributiuon list they get the following error:
> >
> > The item could not be saved to this folder.  The folder has been deleted 
> > or
> > moved, or you do not have permission.  Do you want to save a copy of it in
> > the default folder for the item?
> >
> > They can save the DL to their personal contacts folder, but just not to 
> > the
> > shared folder.
> >
> > Incidentally, I am able to create a DL in the shared public folder (I am 
> > an
> > administrator) without a problem.  Remember, they have been given 
> > "Publishing
> > Editor" permission to the shared contacts.  So I do not understand why we 
> > are
> > having a problem.
> > -- 
> > Dr. Doug Pruiett
> > Good News Jail & Prison Ministry
> > www.goodnewsjail.org 
> 
> 
>

date: Sat, 23 Feb 2008 08:54:00 -0800 author: Chaplain Doug

Re: Cannot Create Distribution Lists in Public Folders

Never mind.  I found it by logging in as the administrator (owner) of the 
folder.  Hope this clears the problem with the DL creation.  Will notify.
-- 
Dr. Doug Pruiett
Good News Jail & Prison Ministry
www.goodnewsjail.org


"Nikki Peterson [MVP - Outlook]" wrote:

> Open the properties of the public folder and
> clear the Forms Cache (there's a button).
> 
> Also, you might want to consider removing the
> "Publishing Editor" privileges and take them down to
> just "Editor". The Publishing rights are to allow them
> to create new sub folders that they will be owners of.
> It doesn't sound like they need this. Editor will be
> sufficient.
> 
> Nikki Peterson
> 
> "Chaplain Doug"  wrote in message 
> news:F94F1737-B515-4473-8E24-89B07AAF8E43@microsoft.com...
> > Exchange 2003.  Outlook 2003.
> >
> > I have two Exchange/Outlook clients who has "Publishing Editor" privileges
> > to a shared contacts folder in public folders.  When they try to create a 
> > new
> > distribution list, the distribution list form comes up and they are able 
> > to
> > add people to the list and give the list a name, but when they try to save
> > the distributiuon list they get the following error:
> >
> > The item could not be saved to this folder.  The folder has been deleted 
> > or
> > moved, or you do not have permission.  Do you want to save a copy of it in
> > the default folder for the item?
> >
> > They can save the DL to their personal contacts folder, but just not to 
> > the
> > shared folder.
> >
> > Incidentally, I am able to create a DL in the shared public folder (I am 
> > an
> > administrator) without a problem.  Remember, they have been given 
> > "Publishing
> > Editor" permission to the shared contacts.  So I do not understand why we 
> > are
> > having a problem.
> > -- 
> > Dr. Doug Pruiett
> > Good News Jail & Prison Ministry
> > www.goodnewsjail.org 
> 
> 
>

date: Sat, 23 Feb 2008 09:01:01 -0800 author: Chaplain Doug

Re: Cannot Create Distribution Lists in Public Folders

Nikki:

After "clearing the cache" the problem has not gone away.  The owner of the 
public folder "Good News Shared Contacts" cannot even create a DL.  When I am 
logged in under another administrator account (not Administrator) I am able 
to create a DL in the shared folder, but it is only visible by me.  Any other 
ideas?
-- 
Dr. Doug Pruiett
Good News Jail & Prison Ministry
www.goodnewsjail.org


"Nikki Peterson [MVP - Outlook]" wrote:

> Open the properties of the public folder and
> clear the Forms Cache (there's a button).
> 
> Also, you might want to consider removing the
> "Publishing Editor" privileges and take them down to
> just "Editor". The Publishing rights are to allow them
> to create new sub folders that they will be owners of.
> It doesn't sound like they need this. Editor will be
> sufficient.
> 
> Nikki Peterson
> 
> "Chaplain Doug"  wrote in message 
> news:F94F1737-B515-4473-8E24-89B07AAF8E43@microsoft.com...
> > Exchange 2003.  Outlook 2003.
> >
> > I have two Exchange/Outlook clients who has "Publishing Editor" privileges
> > to a shared contacts folder in public folders.  When they try to create a 
> > new
> > distribution list, the distribution list form comes up and they are able 
> > to
> > add people to the list and give the list a name, but when they try to save
> > the distributiuon list they get the following error:
> >
> > The item could not be saved to this folder.  The folder has been deleted 
> > or
> > moved, or you do not have permission.  Do you want to save a copy of it in
> > the default folder for the item?
> >
> > They can save the DL to their personal contacts folder, but just not to 
> > the
> > shared folder.
> >
> > Incidentally, I am able to create a DL in the shared public folder (I am 
> > an
> > administrator) without a problem.  Remember, they have been given 
> > "Publishing
> > Editor" permission to the shared contacts.  So I do not understand why we 
> > are
> > having a problem.
> > -- 
> > Dr. Doug Pruiett
> > Good News Jail & Prison Ministry
> > www.goodnewsjail.org 
> 
> 
>

date: Sat, 23 Feb 2008 09:18:00 -0800 author: Chaplain Doug

Re: Cannot Create Distribution Lists in Public Folders

Also, the DLs that already exist may be edited by those who have editor 
privileges.  It is just that NO ONE can create a new DL in the shared 
contacts folder including Administrator (ecept me and it is only visible to 
me).
-- 
Dr. Doug Pruiett
Good News Jail & Prison Ministry
www.goodnewsjail.org


"Nikki Peterson [MVP - Outlook]" wrote:

> Open the properties of the public folder and
> clear the Forms Cache (there's a button).
> 
> Also, you might want to consider removing the
> "Publishing Editor" privileges and take them down to
> just "Editor". The Publishing rights are to allow them
> to create new sub folders that they will be owners of.
> It doesn't sound like they need this. Editor will be
> sufficient.
> 
> Nikki Peterson
> 
> "Chaplain Doug"  wrote in message 
> news:F94F1737-B515-4473-8E24-89B07AAF8E43@microsoft.com...
> > Exchange 2003.  Outlook 2003.
> >
> > I have two Exchange/Outlook clients who has "Publishing Editor" privileges
> > to a shared contacts folder in public folders.  When they try to create a 
> > new
> > distribution list, the distribution list form comes up and they are able 
> > to
> > add people to the list and give the list a name, but when they try to save
> > the distributiuon list they get the following error:
> >
> > The item could not be saved to this folder.  The folder has been deleted 
> > or
> > moved, or you do not have permission.  Do you want to save a copy of it in
> > the default folder for the item?
> >
> > They can save the DL to their personal contacts folder, but just not to 
> > the
> > shared folder.
> >
> > Incidentally, I am able to create a DL in the shared public folder (I am 
> > an
> > administrator) without a problem.  Remember, they have been given 
> > "Publishing
> > Editor" permission to the shared contacts.  So I do not understand why we 
> > are
> > having a problem.
> > -- 
> > Dr. Doug Pruiett
> > Good News Jail & Prison Ministry
> > www.goodnewsjail.org 
> 
> 
>

date: Sat, 23 Feb 2008 09:32:00 -0800 author: Chaplain Doug

The Solution!!!

Under the "Forms" tab of the properties of the shared folder (make sure you 
are accessing the properties as the owner opf the folder) I needed to select 
"Any Form" under the section "Allow these forms in this folder."  It was set 
to allow just one specific form (which we designed for our contacts).  Hence, 
the form for a DL was not being allowed.  Now it works!  Thanks.
-- 
Dr. Doug Pruiett
Good News Jail & Prison Ministry
www.goodnewsjail.org


"Chaplain Doug" wrote:

> Exchange 2003.  Outlook 2003.
> 
> I have two Exchange/Outlook clients who has "Publishing Editor" privileges 
> to a shared contacts folder in public folders.  When they try to create a new 
> distribution list, the distribution list form comes up and they are able to 
> add people to the list and give the list a name, but when they try to save 
> the distributiuon list they get the following error:
> 
> The item could not be saved to this folder.  The folder has been deleted or 
> moved, or you do not have permission.  Do you want to save a copy of it in 
> the default folder for the item?
> 
> They can save the DL to their personal contacts folder, but just not to the 
> shared folder.
> 
> Incidentally, I am able to create a DL in the shared public folder (I am an 
> administrator) without a problem.  Remember, they have been given "Publishing 
> Editor" permission to the shared contacts.  So I do not understand why we are 
> having a problem.
> -- 
> Dr. Doug Pruiett
> Good News Jail & Prison Ministry
> www.goodnewsjail.org

date: Sat, 23 Feb 2008 09:49:01 -0800 author: Chaplain Doug

Re: The Solution!!!

Wow, nice troubleshooting! I was going to ask if
you have a custom form. :)

Nikki

"Chaplain Doug"  wrote in message 
news:3479F2D8-65CE-4542-AE9F-D5C912FFA3D1@microsoft.com...
> Under the "Forms" tab of the properties of the shared folder (make sure 
> you
> are accessing the properties as the owner opf the folder) I needed to 
> select
> "Any Form" under the section "Allow these forms in this folder."  It was 
> set
> to allow just one specific form (which we designed for our contacts). 
> Hence,
> the form for a DL was not being allowed.  Now it works!  Thanks.
> -- 
> Dr. Doug Pruiett
> Good News Jail & Prison Ministry
> www.goodnewsjail.org
>
>
> "Chaplain Doug" wrote:
>
>> Exchange 2003.  Outlook 2003.
>>
>> I have two Exchange/Outlook clients who has "Publishing Editor" 
>> privileges
>> to a shared contacts folder in public folders.  When they try to create a 
>> new
>> distribution list, the distribution list form comes up and they are able 
>> to
>> add people to the list and give the list a name, but when they try to 
>> save
>> the distributiuon list they get the following error:
>>
>> The item could not be saved to this folder.  The folder has been deleted 
>> or
>> moved, or you do not have permission.  Do you want to save a copy of it 
>> in
>> the default folder for the item?
>>
>> They can save the DL to their personal contacts folder, but just not to 
>> the
>> shared folder.
>>
>> Incidentally, I am able to create a DL in the shared public folder (I am 
>> an
>> administrator) without a problem.  Remember, they have been given 
>> "Publishing
>> Editor" permission to the shared contacts.  So I do not understand why we 
>> are
>> having a problem.
>> -- 
>> Dr. Doug Pruiett
>> Good News Jail & Prison Ministry
>> www.goodnewsjail.org

date: Sat, 23 Feb 2008 15:04:44 -0700 author: Nikki Peterson [MVP - Outlook]