How many clients open to the same account at the same time?   

I just ran into a situation I've never seen before, and it's about as 
stupid as I've seen.

Called to a clients office and the IT group had setup a email account 
called SUPPORT and gave the domain administrator account full control of 
the Exchange parts, they then configured outlook 2003 on the generic 
users computers (30 of them, since these 30 don't have their own email), 
to log onto the SUPPORT account using the domain admin user/password - 
so, when we change the domain admin password it means all of those 
people can't access the mail box since they don't know the new domain 
admin password - and they won't.

Why would anyone setup Outlook to access a shared account like that. I 
just changed the "Support" account password, told them to use support 
and password xyz (not really the password) and everything is working 
fine. They are also setup to not used Cached Mode...

In addition, what complications might they expect of there are 30 people 
accessing the SAME account for email at the same time - other than the 
normal race to interact issues - can Exchange 2007 handle 30 users 
accessing the same account.

I don't plan on leaving it this way long, and will change it, but I 
can't believe anyone would even try this with a domain admin account.


-- 

Leythos
- Igitur qui desiderat pacem, praeparet bellum.
- Calling an illegal alien an "undocumented worker" is like calling a 
  drug dealer an "unlicensed pharmacist"
spam999free@rrohio.com (remove 999 for proper email address)

date: Sun, 17 Feb 2008 18:07:57 -0500   author:   Leythos