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date: Tue, 22 Jul 2008 12:07:53 +0800,    group: microsoft.public.exchange.admin        back       


Message Tracking EventID "FAIL" Source AGENT   
Started from 1st of July, the internal users are not able to receive mails 
from a particular external sender that sends at least one mail everyday to a 
group of users, and with a simple Excel file attached. When I checked the 
agent logs file at the edge server as well as the mailbox server, they 
indicated the mail were accepted. I did a message tracking and found that 
all these deliveries has a eventid of "FAIL", source "AGENT", sourceContext 
"Agent", Internal Message 306142. What I wish to find out is what this 
"FAIL" is about, what cause it to fail. How can I go about to drill further 
down this event?
date: Tue, 22 Jul 2008 12:07:53 +0800   author:   Hii Sing Chung

Re: Message Tracking EventID "FAIL" Source AGENT   
My Exchange server is 2007, only 2 servers on the network, one serving the 
mailbox role, the one at the DMZ serves as edge transport. Our Exchange 2007 
is at sp1 level.

"Hii Sing Chung"  wrote in message 
news:0BC7E168-803B-4247-BCA7-3B956FE1977C@microsoft.com...
> Started from 1st of July, the internal users are not able to receive mails 
> from a particular external sender that sends at least one mail everyday to 
> a group of users, and with a simple Excel file attached. When I checked 
> the agent logs file at the edge server as well as the mailbox server, they 
> indicated the mail were accepted. I did a message tracking and found that 
> all these deliveries has a eventid of "FAIL", source "AGENT", 
> sourceContext "Agent", Internal Message 306142. What I wish to find out is 
> what this "FAIL" is about, what cause it to fail. How can I go about to 
> drill further down this event?
date: Tue, 22 Jul 2008 14:14:15 +0800   author:   Hii Sing Chung

Re: Message Tracking EventID "FAIL" Source AGENT   
On Tue, 22 Jul 2008 12:07:53 +0800, "Hii Sing Chung"
 wrote:

>Started from 1st of July, the internal users are not able to receive mails 
>from a particular external sender that sends at least one mail everyday to a 
>group of users, and with a simple Excel file attached. When I checked the 
>agent logs file at the edge server as well as the mailbox server, they 
>indicated the mail were accepted. I did a message tracking and found that 
>all these deliveries has a eventid of "FAIL", source "AGENT", sourceContext 
>"Agent", Internal Message 306142. What I wish to find out is what this 
>"FAIL" is about, what cause it to fail. How can I go about to drill further 
>down this event? 


What 3rd party software do you have installed on the HT? ( AV,
Anti-spam etc..)

Get a list of agents: 
http://technet.microsoft.com/en-us/library/bb123536(EXCHG.80).aspx
date: Tue, 22 Jul 2008 18:54:23 -0400   author:   Andy David {MVP}

Re: Message Tracking EventID "FAIL" Source AGENT   
No 3rd party involved, Microsoft Forefront installed.

"Andy David  {MVP}"  wrote in message 
news:q6pc8491ll4kjnn4r4k5o71imvdg43j3dv@4ax.com...
> On Tue, 22 Jul 2008 12:07:53 +0800, "Hii Sing Chung"
>  wrote:
>
>>Started from 1st of July, the internal users are not able to receive mails
>>from a particular external sender that sends at least one mail everyday to 
>>a
>>group of users, and with a simple Excel file attached. When I checked the
>>agent logs file at the edge server as well as the mailbox server, they
>>indicated the mail were accepted. I did a message tracking and found that
>>all these deliveries has a eventid of "FAIL", source "AGENT", 
>>sourceContext
>>"Agent", Internal Message 306142. What I wish to find out is what this
>>"FAIL" is about, what cause it to fail. How can I go about to drill 
>>further
>>down this event?
>
>
> What 3rd party software do you have installed on the HT? ( AV,
> Anti-spam etc..)
>
> Get a list of agents:
> http://technet.microsoft.com/en-us/library/bb123536(EXCHG.80).aspx
>
date: Wed, 23 Jul 2008 10:35:28 +0800   author:   Hii Sing Chung

Re: Message Tracking EventID "FAIL" Source AGENT   
On Wed, 23 Jul 2008 10:35:28 +0800, "Hii Sing Chung"
 wrote:

>No 3rd party involved, Microsoft Forefront installed.

Disable it and test.


>
>"Andy David  {MVP}"  wrote in message 
>news:q6pc8491ll4kjnn4r4k5o71imvdg43j3dv@4ax.com...
>> On Tue, 22 Jul 2008 12:07:53 +0800, "Hii Sing Chung"
>>  wrote:
>>
>>>Started from 1st of July, the internal users are not able to receive mails
>>>from a particular external sender that sends at least one mail everyday to 
>>>a
>>>group of users, and with a simple Excel file attached. When I checked the
>>>agent logs file at the edge server as well as the mailbox server, they
>>>indicated the mail were accepted. I did a message tracking and found that
>>>all these deliveries has a eventid of "FAIL", source "AGENT", 
>>>sourceContext
>>>"Agent", Internal Message 306142. What I wish to find out is what this
>>>"FAIL" is about, what cause it to fail. How can I go about to drill 
>>>further
>>>down this event?
>>
>>
>> What 3rd party software do you have installed on the HT? ( AV,
>> Anti-spam etc..)
>>
>> Get a list of agents:
>> http://technet.microsoft.com/en-us/library/bb123536(EXCHG.80).aspx
>>
date: Wed, 23 Jul 2008 07:23:42 -0400   author:   Andy David {MVP}

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