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date: Wed, 2 Jul 2008 19:53:02 -0700,
group: microsoft.public.exchange.admin
back
RE: Problem with antispam future on exchange 2007
Hello,
Thank you for your post.
Please allow me to confirm that my understandings are correct. As I
understand it, the issue is:
You have enabled anti-spam future on the Exchange 2007 server and created
quarantine box. Also you have forwarding enabled on old Exchange 2003 with
delivery to both servers. When you log in into the old server there are
about 30 junk e-mails in Junk folder, but on new Exchange 2007 server, some
spam e-mails do come into your inbox on the new server, but otherwise Junk
folder and quarantine e-mail box are always empty.
If I have misunderstood your concerns please feel free to let me know.
Before we go further, I would like to ask some questions to clarify the
current situation:
1. When you say you " have forwarding enabled on old Exchange 2003 with
delivery to both servers ", do you mean you have configured when user A on
Exchange server 2003 receive emails it will forward all of incoming emails
to another user B which has mailbox on Exchange 2007 server?
2. If so, please go on with the following suggestions. If the situation is
not so, please let me know the symptoms and situation in more details.
3. Are you using Outlook or OWA? If you are using Outlook, please also try
OWA.
At this point, I'd like you check if the spam confidence level(SCL) value
is the same on both Exchange 2003 server and Exchange 2007 server, because
the SCL configuration mechanism on Exchange 2003 server and Exchange 2007
server are different.
SCL Threshold Actions in Exchange 2007
In Exchange 2003, you configure a single action, such as delete or reject,
for a single SCL threshold value. In Exchange 2007, by adjusting SCL
threshold actions, you can escalate the content filtering action that is
taken on messages that have a greater risk of being spam. To understand
this new functionality, it is helpful to understand the different SCL
threshold actions and how they are implemented.
" SCL delete threshold When the SCL value for a specific message is equal
to or higher than the SCL delete threshold, the Content Filter agent
deletes the message. There is no protocol-level communication that tells
the sending system or sender that the message was deleted. If the SCL value
for a message is lower than the SCL delete threshold value, the Content
Filter agent does not delete the message. Instead, the Content Filter agent
compares the SCL value to the SCL reject threshold.
" SCL reject threshold When the SCL value for a specific message is equal
to or higher than the SCL reject threshold, the Content Filter agent
deletes the message and sends a rejection response to the sending system.
You can customize the rejection response. In some cases, a non-delivery
report (NDR) is sent to the original sender of the message. If the SCL
value for a message is lower than the SCL delete and SCL reject threshold
values, the Content Filter agent does not delete or reject the message.
Instead, the Content Filter agent compares the SCL value to the SCL
quarantine threshold.
" SCL quarantine threshold When the SCL value for a specific message is
equal to or higher than the SCL quarantine threshold, the Content Filter
agent sends the message to a quarantine mailbox. E-mail administrators must
periodically review the quarantine mailbox. For more information about how
to manage the spam quarantine, see Configuring and Managing Spam
Quarantine. If the SCL value for a message is lower than the SCL delete,
reject, and quarantine threshold values, the Content Filter agent does not
delete, reject, or quarantine the message. Instead, the Content Filter
agent sends the message to the appropriate Mailbox server, where the
per-recipient SCL Junk E-mail folder threshold value of the message is
evaluated.
" SCL Junk E-mail folder threshold If the SCL value for a specific
message exceeds the SCL Junk E-mail folder threshold, the Mailbox server
puts the message in the Outlook user's Junk E-mail folder. If the SCL value
for a message is lower than the SCL delete, reject, quarantine, and Junk
E-mail folder threshold values, the Mailbox server puts the message in the
user's Inbox.
For example, if you set the SCL delete threshold to 8, the SCL reject
threshold to 7, the SCL quarantine threshold to 6, and the SCL Junk E-mail
folder threshold to 5, all e-mail with an SCL of 5 or lower will be
delivered to the user's Inbox.
As you plan and deploy your strategy for adjusting the SCL threshold, it's
important to understand that the Content Filter agent and the SCL Junk
E-mail folder process the SCL threshold value differently. The Content
Filter agent takes action on the SCL threshold value that you configure.
The SCL Junk E-mail folder takes action on the SCL threshold value that you
configure plus 1. For example, if you configure the Delete action to an SCL
of 4 on the Content Filter agent, all messages with an SCL of 4 or greater
are deleted. However, if you configure the Delete action to an SCL of 4 on
the SCL Junk E-mail folder, all messages with an SCL of 5 or greater are
deleted.
Therefore, please check and configure your SCL value on your Exchange 2007
Edge role server.
Adjusting the Spam Confidence Level Threshold
http://technet.microsoft.com/en-us/library/aa995744(EXCHG.80).aspx
How to Configure Anti-Spam Features on a Mailbox
http://technet.microsoft.com/en-us/library/bb123559.aspx
This topic explains how to use the Exchange Management Shell to configure
anti-spam SCL value on a mailbox.
For more information, please check:
Understanding Anti-Spam and Antivirus Mail Flow
http://technet.microsoft.com/en-us/library/aa997242(EXCHG.80).aspx
New Anti-Spam and Antivirus Functionality
http://technet.microsoft.com/en-us/library/aa996551(EXCHG.80).aspx
By the way, you may try to create two new user account with mailbox, one is
on the Exchange 2003 server, the other is on Exchange 2007 server, and try
again to forward mails to both of them at the same time and see if junk
mails are appears in other Junk folders.
Hope this helps. Also, if you have any questions or concerns, please do not
hesitate to let me know.
Thank you for your time and cooperation
Best regards,
Robbin Meng(MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.
Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.
For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.
Any input or comments in this thread are highly appreciated.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
date: Thu, 03 Jul 2008 11:49:36 GMT
author: (Robbin Meng [MSFT])
Re: Problem with antispam future on exchange 2007
Robbin, I just have to say that is the BEST explanation of SCL's and levels
that I have ever seen. Thank you very much for that and the correct
references to look at.
Al
""Robbin Meng [MSFT]"" wrote in message
news:n8rRfLQ3IHA.2040@TK2MSFTNGHUB02.phx.gbl...
>
> Hello,
>
> Thank you for your post.
>
> Please allow me to confirm that my understandings are correct. As I
> understand it, the issue is:
>
> You have enabled anti-spam future on the Exchange 2007 server and created
> quarantine box. Also you have forwarding enabled on old Exchange 2003 with
> delivery to both servers. When you log in into the old server there are
> about 30 junk e-mails in Junk folder, but on new Exchange 2007 server,
> some
> spam e-mails do come into your inbox on the new server, but otherwise Junk
> folder and quarantine e-mail box are always empty.
>
> If I have misunderstood your concerns please feel free to let me know.
>
> Before we go further, I would like to ask some questions to clarify the
> current situation:
>
> 1. When you say you " have forwarding enabled on old Exchange 2003 with
> delivery to both servers ", do you mean you have configured when user A on
> Exchange server 2003 receive emails it will forward all of incoming emails
> to another user B which has mailbox on Exchange 2007 server?
> 2. If so, please go on with the following suggestions. If the situation is
> not so, please let me know the symptoms and situation in more details.
> 3. Are you using Outlook or OWA? If you are using Outlook, please also try
> OWA.
>
>
> At this point, I'd like you check if the spam confidence level(SCL) value
> is the same on both Exchange 2003 server and Exchange 2007 server, because
> the SCL configuration mechanism on Exchange 2003 server and Exchange 2007
> server are different.
>
> SCL Threshold Actions in Exchange 2007
>
> In Exchange 2003, you configure a single action, such as delete or reject,
> for a single SCL threshold value. In Exchange 2007, by adjusting SCL
> threshold actions, you can escalate the content filtering action that is
> taken on messages that have a greater risk of being spam. To understand
> this new functionality, it is helpful to understand the different SCL
> threshold actions and how they are implemented.
>
> " SCL delete threshold When the SCL value for a specific message is
> equal
> to or higher than the SCL delete threshold, the Content Filter agent
> deletes the message. There is no protocol-level communication that tells
> the sending system or sender that the message was deleted. If the SCL
> value
> for a message is lower than the SCL delete threshold value, the Content
> Filter agent does not delete the message. Instead, the Content Filter
> agent
> compares the SCL value to the SCL reject threshold.
>
> " SCL reject threshold When the SCL value for a specific message is
> equal
> to or higher than the SCL reject threshold, the Content Filter agent
> deletes the message and sends a rejection response to the sending system.
> You can customize the rejection response. In some cases, a non-delivery
> report (NDR) is sent to the original sender of the message. If the SCL
> value for a message is lower than the SCL delete and SCL reject threshold
> values, the Content Filter agent does not delete or reject the message.
> Instead, the Content Filter agent compares the SCL value to the SCL
> quarantine threshold.
>
> " SCL quarantine threshold When the SCL value for a specific message is
> equal to or higher than the SCL quarantine threshold, the Content Filter
> agent sends the message to a quarantine mailbox. E-mail administrators
> must
> periodically review the quarantine mailbox. For more information about how
> to manage the spam quarantine, see Configuring and Managing Spam
> Quarantine. If the SCL value for a message is lower than the SCL delete,
> reject, and quarantine threshold values, the Content Filter agent does not
> delete, reject, or quarantine the message. Instead, the Content Filter
> agent sends the message to the appropriate Mailbox server, where the
> per-recipient SCL Junk E-mail folder threshold value of the message is
> evaluated.
>
> " SCL Junk E-mail folder threshold If the SCL value for a specific
> message exceeds the SCL Junk E-mail folder threshold, the Mailbox server
> puts the message in the Outlook user's Junk E-mail folder. If the SCL
> value
> for a message is lower than the SCL delete, reject, quarantine, and Junk
> E-mail folder threshold values, the Mailbox server puts the message in the
> user's Inbox.
>
> For example, if you set the SCL delete threshold to 8, the SCL reject
> threshold to 7, the SCL quarantine threshold to 6, and the SCL Junk E-mail
> folder threshold to 5, all e-mail with an SCL of 5 or lower will be
> delivered to the user's Inbox.
>
> As you plan and deploy your strategy for adjusting the SCL threshold, it's
> important to understand that the Content Filter agent and the SCL Junk
> E-mail folder process the SCL threshold value differently. The Content
> Filter agent takes action on the SCL threshold value that you configure.
> The SCL Junk E-mail folder takes action on the SCL threshold value that
> you
> configure plus 1. For example, if you configure the Delete action to an
> SCL
> of 4 on the Content Filter agent, all messages with an SCL of 4 or greater
> are deleted. However, if you configure the Delete action to an SCL of 4 on
> the SCL Junk E-mail folder, all messages with an SCL of 5 or greater are
> deleted.
>
> Therefore, please check and configure your SCL value on your Exchange 2007
> Edge role server.
>
> Adjusting the Spam Confidence Level Threshold
> http://technet.microsoft.com/en-us/library/aa995744(EXCHG.80).aspx
>
> How to Configure Anti-Spam Features on a Mailbox
> http://technet.microsoft.com/en-us/library/bb123559.aspx
> This topic explains how to use the Exchange Management Shell to configure
> anti-spam SCL value on a mailbox.
>
> For more information, please check:
>
> Understanding Anti-Spam and Antivirus Mail Flow
> http://technet.microsoft.com/en-us/library/aa997242(EXCHG.80).aspx
>
> New Anti-Spam and Antivirus Functionality
> http://technet.microsoft.com/en-us/library/aa996551(EXCHG.80).aspx
>
> By the way, you may try to create two new user account with mailbox, one
> is
> on the Exchange 2003 server, the other is on Exchange 2007 server, and try
> again to forward mails to both of them at the same time and see if junk
> mails are appears in other Junk folders.
>
> Hope this helps. Also, if you have any questions or concerns, please do
> not
> hesitate to let me know.
>
> Thank you for your time and cooperation
>
>
> Best regards,
>
> Robbin Meng(MSFT)
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
>
> =====================================================
> This newsgroup only focuses on SBS technical issues. If you have issues
> regarding other Microsoft products, you'd better post in the corresponding
> newsgroups so that they can be resolved in an efficient and timely manner.
> You can locate the newsgroup here:
> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
>
> When opening a new thread via the web interface, we recommend you check
> the
> "Notify me of replies" box to receive e-mail notifications when there are
> any updates in your thread. When responding to posts via your newsreader,
> please "Reply to Group" so that others may learn and benefit from your
> issue.
>
> Microsoft engineers can only focus on one issue per thread. Although we
> provide other information for your reference, we recommend you post
> different incidents in different threads to keep the thread clean. In
> doing
> so, it will ensure your issues are resolved in a timely manner.
>
> For urgent issues, you may want to contact Microsoft CSS directly. Please
> check http://support.microsoft.com for regional support phone numbers.
>
> Any input or comments in this thread are highly appreciated.
> =====================================================
>
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
>
date: Thu, 3 Jul 2008 10:03:48 -0400
author: Al Smith
RE: Problem with antispam future on exchange 2007
I uncheked delete and reject and put 9 in qurantine.
From my understanding all spam should now go to qurantine box, but it's
still empty.
Why?
P.S.
By the way i still didn't get any answare from you regarding post "name is
not
being displayed.", in "exchange-Gen. Quest."
""Robbin Meng [MSFT]"" wrote:
>
> Hello,
>
> Thank you for your post.
>
> Please allow me to confirm that my understandings are correct. As I
> understand it, the issue is:
>
> You have enabled anti-spam future on the Exchange 2007 server and created
> quarantine box. Also you have forwarding enabled on old Exchange 2003 with
> delivery to both servers. When you log in into the old server there are
> about 30 junk e-mails in Junk folder, but on new Exchange 2007 server, some
> spam e-mails do come into your inbox on the new server, but otherwise Junk
> folder and quarantine e-mail box are always empty.
>
> If I have misunderstood your concerns please feel free to let me know.
>
> Before we go further, I would like to ask some questions to clarify the
> current situation:
>
> 1. When you say you " have forwarding enabled on old Exchange 2003 with
> delivery to both servers ", do you mean you have configured when user A on
> Exchange server 2003 receive emails it will forward all of incoming emails
> to another user B which has mailbox on Exchange 2007 server?
> 2. If so, please go on with the following suggestions. If the situation is
> not so, please let me know the symptoms and situation in more details.
> 3. Are you using Outlook or OWA? If you are using Outlook, please also try
> OWA.
>
>
> At this point, I'd like you check if the spam confidence level(SCL) value
> is the same on both Exchange 2003 server and Exchange 2007 server, because
> the SCL configuration mechanism on Exchange 2003 server and Exchange 2007
> server are different.
>
> SCL Threshold Actions in Exchange 2007
>
> In Exchange 2003, you configure a single action, such as delete or reject,
> for a single SCL threshold value. In Exchange 2007, by adjusting SCL
> threshold actions, you can escalate the content filtering action that is
> taken on messages that have a greater risk of being spam. To understand
> this new functionality, it is helpful to understand the different SCL
> threshold actions and how they are implemented.
>
> " SCL delete threshold When the SCL value for a specific message is equal
> to or higher than the SCL delete threshold, the Content Filter agent
> deletes the message. There is no protocol-level communication that tells
> the sending system or sender that the message was deleted. If the SCL value
> for a message is lower than the SCL delete threshold value, the Content
> Filter agent does not delete the message. Instead, the Content Filter agent
> compares the SCL value to the SCL reject threshold.
>
> " SCL reject threshold When the SCL value for a specific message is equal
> to or higher than the SCL reject threshold, the Content Filter agent
> deletes the message and sends a rejection response to the sending system.
> You can customize the rejection response. In some cases, a non-delivery
> report (NDR) is sent to the original sender of the message. If the SCL
> value for a message is lower than the SCL delete and SCL reject threshold
> values, the Content Filter agent does not delete or reject the message.
> Instead, the Content Filter agent compares the SCL value to the SCL
> quarantine threshold.
>
> " SCL quarantine threshold When the SCL value for a specific message is
> equal to or higher than the SCL quarantine threshold, the Content Filter
> agent sends the message to a quarantine mailbox. E-mail administrators must
> periodically review the quarantine mailbox. For more information about how
> to manage the spam quarantine, see Configuring and Managing Spam
> Quarantine. If the SCL value for a message is lower than the SCL delete,
> reject, and quarantine threshold values, the Content Filter agent does not
> delete, reject, or quarantine the message. Instead, the Content Filter
> agent sends the message to the appropriate Mailbox server, where the
> per-recipient SCL Junk E-mail folder threshold value of the message is
> evaluated.
>
> " SCL Junk E-mail folder threshold If the SCL value for a specific
> message exceeds the SCL Junk E-mail folder threshold, the Mailbox server
> puts the message in the Outlook user's Junk E-mail folder. If the SCL value
> for a message is lower than the SCL delete, reject, quarantine, and Junk
> E-mail folder threshold values, the Mailbox server puts the message in the
> user's Inbox.
>
> For example, if you set the SCL delete threshold to 8, the SCL reject
> threshold to 7, the SCL quarantine threshold to 6, and the SCL Junk E-mail
> folder threshold to 5, all e-mail with an SCL of 5 or lower will be
> delivered to the user's Inbox.
>
> As you plan and deploy your strategy for adjusting the SCL threshold, it's
> important to understand that the Content Filter agent and the SCL Junk
> E-mail folder process the SCL threshold value differently. The Content
> Filter agent takes action on the SCL threshold value that you configure.
> The SCL Junk E-mail folder takes action on the SCL threshold value that you
> configure plus 1. For example, if you configure the Delete action to an SCL
> of 4 on the Content Filter agent, all messages with an SCL of 4 or greater
> are deleted. However, if you configure the Delete action to an SCL of 4 on
> the SCL Junk E-mail folder, all messages with an SCL of 5 or greater are
> deleted.
>
> Therefore, please check and configure your SCL value on your Exchange 2007
> Edge role server.
>
> Adjusting the Spam Confidence Level Threshold
> http://technet.microsoft.com/en-us/library/aa995744(EXCHG.80).aspx
>
> How to Configure Anti-Spam Features on a Mailbox
> http://technet.microsoft.com/en-us/library/bb123559.aspx
> This topic explains how to use the Exchange Management Shell to configure
> anti-spam SCL value on a mailbox.
>
> For more information, please check:
>
> Understanding Anti-Spam and Antivirus Mail Flow
> http://technet.microsoft.com/en-us/library/aa997242(EXCHG.80).aspx
>
> New Anti-Spam and Antivirus Functionality
> http://technet.microsoft.com/en-us/library/aa996551(EXCHG.80).aspx
>
> By the way, you may try to create two new user account with mailbox, one is
> on the Exchange 2003 server, the other is on Exchange 2007 server, and try
> again to forward mails to both of them at the same time and see if junk
> mails are appears in other Junk folders.
>
> Hope this helps. Also, if you have any questions or concerns, please do not
> hesitate to let me know.
>
> Thank you for your time and cooperation
>
>
> Best regards,
>
> Robbin Meng(MSFT)
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
>
> =====================================================
> This newsgroup only focuses on SBS technical issues. If you have issues
> regarding other Microsoft products, you'd better post in the corresponding
> newsgroups so that they can be resolved in an efficient and timely manner.
> You can locate the newsgroup here:
> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
>
> When opening a new thread via the web interface, we recommend you check the
> "Notify me of replies" box to receive e-mail notifications when there are
> any updates in your thread. When responding to posts via your newsreader,
> please "Reply to Group" so that others may learn and benefit from your
> issue.
>
> Microsoft engineers can only focus on one issue per thread. Although we
> provide other information for your reference, we recommend you post
> different incidents in different threads to keep the thread clean. In doing
> so, it will ensure your issues are resolved in a timely manner.
>
> For urgent issues, you may want to contact Microsoft CSS directly. Please
> check http://support.microsoft.com for regional support phone numbers.
>
> Any input or comments in this thread are highly appreciated.
> =====================================================
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>
date: Thu, 3 Jul 2008 20:27:03 -0700
author: Eli am
RE: Problem with antispam future on exchange 2007
Hello,
Thanks for your feedback.
However, at this point, I would like to confirm with you:
1. How did you "have forwarding enabled" on the old exchange 2003? and how
did you forward incoming emails to delivery to both servers?
Do you mean you set the Automatic Forwarding property for certain user in
AD Users and Computers to forward all incoming emails to another domain
user?
2. Did you use the Forward rules in Outlook on a user's client computer to
forward all incoming emails?
Please understand, by default the Outlook rule only forward emails in Inbox
folder , not all incoming messages to other people. Therefore, if you
configure Outlook rule to forward emails at client side, Outlook will not
forward bad/junk emails to other peoples to neither Exchange 2003 user nor
Exchange 2007 users.
Therefore, we need to clarify how you configure the "forwarding" first.
Thank you for your time and cooperation!
Best regards,
Robbin Meng(MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
date: Mon, 07 Jul 2008 13:16:59 GMT
author: (Robbin Meng [MSFT])
RE: Problem with antispam future on exchange 2007
I did it in AD users and computers.
Forward to another user at a different e-mail with keeping originals.
There is NO outlook rules setup for this.
Right now on my exchange 2007 at Hub transport I have set:
Quarantine checked with number 5 and delete/reject are unchecked.
If I understood the levels correctly I should be getting a lot of spam, but
my quarantine box is empty and junk mail folder same.
In my old server I have about 10 junks per day.
""Robbin Meng [MSFT]"" wrote:
>
> Hello,
>
> Thanks for your feedback.
>
> However, at this point, I would like to confirm with you:
>
> 1. How did you "have forwarding enabled" on the old exchange 2003? and how
> did you forward incoming emails to delivery to both servers?
> Do you mean you set the Automatic Forwarding property for certain user in
> AD Users and Computers to forward all incoming emails to another domain
> user?
>
> 2. Did you use the Forward rules in Outlook on a user's client computer to
> forward all incoming emails?
> Please understand, by default the Outlook rule only forward emails in Inbox
> folder , not all incoming messages to other people. Therefore, if you
> configure Outlook rule to forward emails at client side, Outlook will not
> forward bad/junk emails to other peoples to neither Exchange 2003 user nor
> Exchange 2007 users.
>
> Therefore, we need to clarify how you configure the "forwarding" first.
>
> Thank you for your time and cooperation!
>
>
> Best regards,
>
> Robbin Meng(MSFT)
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
>
>
date: Mon, 7 Jul 2008 18:41:00 -0700
author: Eli am
RE: Problem with antispam future on exchange 2007
Hello,
Thanks for clarification. However, there are still further information we
need to confirm:
1. Are the Exchange servers in the same Exchange organization?
2. What's the message routing path for incoming mails? Exchange 2007 first
or Exchange 2003 first?
3. Has the Exchange 2007 user turned on junk mail filtering? (This is a per
user option that must be turned on through OWA), details steps:
a. Use the Exchange 2007 user to logon his OWA, then click
to open Options;
b. Click on Junk E-mail, then make sure the following
checkbox is selected:
"Automatically filter junk e-mail" , select this box;
"Treat all e-mail as junk unless it comes
from someone in my Safe Senders or Safe Recipients lists, or from senders
in my organization", select this box;
c. Also, make sure the "Safe Recipients List" is empty so
that junk emails will not be delivered into Inbox.
By the way, please let me know if the Exchange 2007 user get all forwarded
emails normally only except spam junk emails? Or he can receive the
forwarded spam junk emails in his Inbox folder instead of Junk E-mail
folder? (that is to say, he CAN receive the forwarded spam emails but in
Inbox instead of Junk E-mail folder, the junk emails only be delivered into
wrong folder?)Please clarify this.
Again, thanks for your time and efforts!
Best regards,
Robbin Meng(MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
date: Wed, 09 Jul 2008 04:18:31 GMT
author: (Robbin Meng [MSFT])
RE: Problem with antispam future on exchange 2007
Answers:
1. Different organizations but on the same LAN.
2. 2003 first
3. On OWA and Outlook automatic junk selected.
4. On 2003 in AD it set to forward everything to another e-mail and keep
originals.
It forwards everything except for the one that end up in junk folder on 2003.
If a spam e-mail gets into inbox on 2003 it will appear in 2007 inbox also.
If it gets into junk on 2003 it will not appear anywhere on 2007 (inbox or
junk or quarantine box)
""Robbin Meng [MSFT]"" wrote:
>
> Hello,
>
> Thanks for clarification. However, there are still further information we
> need to confirm:
>
> 1. Are the Exchange servers in the same Exchange organization?
>
> 2. What's the message routing path for incoming mails? Exchange 2007 first
> or Exchange 2003 first?
>
> 3. Has the Exchange 2007 user turned on junk mail filtering? (This is a per
> user option that must be turned on through OWA), details steps:
> a. Use the Exchange 2007 user to logon his OWA, then click
> to open Options;
> b. Click on Junk E-mail, then make sure the following
> checkbox is selected:
> "Automatically filter junk e-mail" , select this box;
> "Treat all e-mail as junk unless it comes
> from someone in my Safe Senders or Safe Recipients lists, or from senders
> in my organization", select this box;
> c. Also, make sure the "Safe Recipients List" is empty so
> that junk emails will not be delivered into Inbox.
>
> By the way, please let me know if the Exchange 2007 user get all forwarded
> emails normally only except spam junk emails? Or he can receive the
> forwarded spam junk emails in his Inbox folder instead of Junk E-mail
> folder? (that is to say, he CAN receive the forwarded spam emails but in
> Inbox instead of Junk E-mail folder, the junk emails only be delivered into
> wrong folder?)Please clarify this.
>
> Again, thanks for your time and efforts!
>
>
> Best regards,
>
> Robbin Meng(MSFT)
>
> Microsoft CSS Online Newsgroup Support
> Get Secure! - www.microsoft.com/security
>
>
>
date: Wed, 9 Jul 2008 17:43:01 -0700
author: Eli am
RE: Problem with antispam future on exchange 2007
Hi Eli,
Sorry for the delay in responding you.
With your latest update information, I am still trying to reproduce and
test this Junk emails issue. I will reply to you as soon as there is any
update.
Thanks again for your time and patience.
Best regards,
Robbin Meng(MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
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When opening a new thread via the web interface, we recommend you check the
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Microsoft engineers can only focus on one issue per thread. Although we
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different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.
For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.
Any input or comments in this thread are highly appreciated.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
date: Tue, 15 Jul 2008 03:32:21 GMT
author: (Robbin Meng [MSFT])
RE: Problem with antispam future on exchange 2007
I shutdown old exchange 2003
Everything is on 2007 now.
I do get about 10-15 a day at quarantine box, and maybe 1 in my junk folder
so looks like it works.
It still less then it were on 2003.
But I see there are e-mails that shouldnât have gone there. Theyâre from
legitimate sources, and at least should have appeared in my junk folder.
What do I need to do to fix it?
My SCL levels are:
Delete -9
Reject -8
Quarantine -7
Another question how do I get e-mails from quarantine to the users?
""Robbin Meng [MSFT]"" wrote:
> Hi Eli,
>
> Sorry for the delay in responding you.
>
> With your latest update information, I am still trying to reproduce and
> test this Junk emails issue. I will reply to you as soon as there is any
> update.
>
> Thanks again for your time and patience.
>
>
> Best regards,
> Robbin Meng(MSFT)
>
> Microsoft CSS Online Newsgroup Support
> Get Secure! - www.microsoft.com/security
>
> =====================================================
> This newsgroup only focuses on SBS technical issues. If you have issues
> regarding other Microsoft products, you'd better post in the corresponding
> newsgroups so that they can be resolved in an efficient and timely manner.
> You can locate the newsgroup here:
> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
>
> When opening a new thread via the web interface, we recommend you check the
> "Notify me of replies" box to receive e-mail notifications when there are
> any updates in your thread. When responding to posts via your newsreader,
> please "Reply to Group" so that others may learn and benefit from your
> issue.
>
> Microsoft engineers can only focus on one issue per thread. Although we
> provide other information for your reference, we recommend you post
> different incidents in different threads to keep the thread clean. In doing
> so, it will ensure your issues are resolved in a timely manner.
>
> For urgent issues, you may want to contact Microsoft CSS directly. Please
> check http://support.microsoft.com for regional support phone numbers.
>
> Any input or comments in this thread are highly appreciated.
> =====================================================
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>
date: Thu, 17 Jul 2008 12:12:02 -0700
author: Eli am
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