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date: Wed, 18 Jun 2008 11:55:00 -0700,    group: microsoft.public.exchange.admin        back       


Exchange Admin Account Unable to Open Users' Mailboxes   
My user account is a domain admin and enterprise admin in a Server 2003 
native AD domain with Exchange Server 2003 Enterprise SP2 running on Server 
2003 Enterprise SP1. For security auditing purposes I used to be able to open 
any user's mailbox using Outlook profiles created on my workstation. However, 
that functionality is now broken. Within ESM the permission of my account is 
Full Control on the Information Store and Mail Server with every permission 
including send as and receive as. However, when I try to open a user's 
Outlook profile, I am prompted for userid and password and my credentials do 
not work? What do I have to do to fix this?
date: Wed, 18 Jun 2008 11:55:00 -0700   author:   Scott

Re: Exchange Admin Account Unable to Open Users' Mailboxes   
No, the functionality is now fixed. ;)

You need to create a new account that is /not/ a domain admin.  Google 
"create exmerge account" and you'll find the instructions on how to set up 
an account for doing this.


"Scott"  wrote in message 
news:2BA730DA-F034-430A-A59C-056B9383396B@microsoft.com...
> My user account is a domain admin and enterprise admin in a Server 2003
> native AD domain with Exchange Server 2003 Enterprise SP2 running on 
> Server
> 2003 Enterprise SP1. For security auditing purposes I used to be able to 
> open
> any user's mailbox using Outlook profiles created on my workstation. 
> However,
> that functionality is now broken. Within ESM the permission of my account 
> is
> Full Control on the Information Store and Mail Server with every 
> permission
> including send as and receive as. However, when I try to open a user's
> Outlook profile, I am prompted for userid and password and my credentials 
> do
> not work? What do I have to do to fix this?
date: Thu, 19 Jun 2008 01:17:56 -0500   author:   andy webb

Re: Exchange Admin Account Unable to Open Users' Mailboxes   
On Jun 19, 11:17 am, "andy webb" 
wrote:
> No, the functionality is now fixed. ;)
>
> You need to create a new account that is /not/ a domain admin.  Google
> "create exmerge account" and you'll find the instructions on how to set up
> an account for doing this.
>
> "Scott"  wrote in message
>
> news:2BA730DA-F034-430A-A59C-056B9383396B@microsoft.com...
>
>
>
> > My user account is a domain admin and enterprise admin in a Server 2003
> > native AD domain with Exchange Server 2003 Enterprise SP2 running on
> > Server
> > 2003 Enterprise SP1. For security auditing purposes I used to be able to
> > open
> > any user's mailbox using Outlook profiles created on my workstation.
> > However,
> > that functionality is now broken. Within ESM the permission of my account
> > is
> > Full Control on the Information Store and Mail Server with every
> > permission
> > including send as and receive as. However, when I try to open a user's
> > Outlook profile, I am prompted for userid and password and my credentials
> > do
> > not work? What do I have to do to fix this?- Hide quoted text -
>
> - Show quoted text -

Post application of security updates like 912918 or 916803 there have
been instances where the Send As features were disabled for power-
users (domain admins, etc).
Read documentation of KB 912918 to understand what / why this fix was
released.

To make life simple, if you want to have one account to have access on
all other mailboxes - create a mailbox and give it Send As rights on
the information store.
That should solve your worries.
P.S - Do not give this user domain / enterprise admin rights - just a
normal domain user would work.
date: Thu, 19 Jun 2008 03:06:05 -0700 (PDT)   author:   Tushar Shah

Re: Exchange Admin Account Unable to Open Users' Mailboxes   
"Scott"  ha scritto nel messaggio 
news:2BA730DA-F034-430A-A59C-056B9383396B@microsoft.com...

> My user account is a domain admin and enterprise admin in a Server 2003
> native AD domain with Exchange Server 2003 Enterprise SP2 running on 
> Server
> 2003 Enterprise SP1. For security auditing purposes I used to be able to 
> open
> any user's mailbox using Outlook profiles created on my workstation. 
> However,
> that functionality is now broken. Within ESM the permission of my account 
> is
> Full Control on the Information Store and Mail Server with every 
> permission
> including send as and receive as. However, when I try to open a user's
> Outlook profile, I am prompted for userid and password and my credentials 
> do
> not work? What do I have to do to fix this?

In Exchange 2003, members of Domain Admins and Enterprise Admins groups have 
explicit deny permissions on "send as" and "receive as" at the organization 
level, which are inherited everywhere and make them effectively unable to 
open any mailbox other than their own.
If you want to fix this, you should remove that denied permissions. You can 
do that by enabling the "Security" tab for all objects in ESM (by setting 
ShowSecurityPage to 1 in HKCU\Software\Microsoft\Exchange\ExAdmin) and then 
by setting the security on the top-level organization object. Be careful not 
to touch anything else there, because you could do a lot of damage by 
setting wrong permissions.


Massimo
date: Thu, 19 Jun 2008 19:43:49 +0200   author:   Massimo

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