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date: Tue, 17 Jun 2008 14:10:53 -0700 (PDT),    group: microsoft.public.exchange.admin        back       


'Connection Was Dropped By Remote Host' and Queuing Outbound Mail - Help!   
Hi,

Please could you help me?

We are running Small Business Server 2003 with Exchange version
6.5.7638. That I know of, nothing has changed (i.e. no new software
installed, no updates applied etc).

Yesterday, we lost our ability to send outgoing email. Incoming mail
is received okay. Out Internet connection is fine.  Our ISP have said
that there is no problem at their end.

When we do attempt to send a mail, we recieve a notification to this
effect:

"This is a warning message only. You do not need to resend your
message. Delivery to the following recipient has been delayed."

My knowledge is very limited but I have tried to troubleshoot the
issue. I can see through MS Exchange System Manager -->
Admininstrative Groups --> First Administrative Group --> Servers -->
Server Name --> Queues --> SmallBusiness SMTP Connector that our
outgoing mails are in the queue with a status of 'Retry'.

I have tried 'Freezing' and 'Unfreezing' the queue. I have tried
'Forcing a connection' the outcome of which (in the Additional Queue
Information) is always 'The connection was dropped by the remote host'
although the status changes briefly to 'Active'.

I can't see anything in the Event Logs. I've tried turning on
MSExchange Transport / Queuing Engine and SMTP Protocol diagnostic
logging to maximum but it didn't help. What logging can I turn on to
help me?

Any suggestions are greatly appreciated. Please help!

Thank you in advance.
date: Tue, 17 Jun 2008 14:10:53 -0700 (PDT)   author:   Rafael

Re: 'Connection Was Dropped By Remote Host' and Queuing Outbound Mail - Help!   
Rafael  wrote:

					[ snip ]

>Any suggestions are greatly appreciated. Please help!

Any sudden change like that is usually a network problem. Changes in
router ACLs, routing tables, etc. can cause problems like this.



-- 
Rich Matheisen
MCSE+I, Exchange MVP
MS Exchange FAQ at http://www.swinc.com/resource/exch_faq.htm
Don't send mail to this address mailto:h.pott@getronics.com
Or to these, either: mailto:h.pott@pinkroccade.com mailto:melvin.mcphucknuckle@getronics.com mailto:melvin.mcphucknuckle@pinkroccade.com
date: Tue, 17 Jun 2008 22:09:34 -0400   author:   Rich Matheisen [MVP]

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