Hi I have exchange 2003 sp2. My users usually connect via outlook 2003 or owa and 1 with outlook express. All these users can send mail without a problem except for a new user which uses imap over ssl vpn tunnel. He can send via imap on the local network but not from the ssl even though I have ticket the box saying the smtp server require authentication, I just get the following error Your message did not reach some or all of the intended recipients. Subject: weq Sent: 14/05/2008 19:16 The following recipient(s) could not be reached: 'ted@gmail.com' on 14/05/2008 19:16 550 5.7.1 Unable to relay for ted@gmail.com
"Glenn Clark" <NOSPAMPLEASEglenn.btn@gmail.comNOSPAMPLEASE> wrote: >Hi I have exchange 2003 sp2. My users usually connect via outlook 2003 or >owa and 1 with outlook express. All these users can send mail without a >problem except for a new user which uses imap over ssl vpn tunnel. He can >send via imap on the local network but not from the ssl even though I have >ticket the box saying the smtp server require authentication, I just get the >following error Is there some reason he's not using Outlook or OWA? If you want him to be able to use your SMTP server as a relay then you'll have to either allow his IP address or require authentication. Since Exchange comes configured to allow authenticated users to realy, I expect that all he has to do is set up his email client to authenticate and the problem will go away. -- Rich Matheisen MCSE+I, Exchange MVP MS Exchange FAQ at http://www.swinc.com/resource/exch_faq.htm Don't send mail to this address mailto:h.pott@getronics.com Or to these, either: mailto:h.pott@pinkroccade.com mailto:melvin.mcphucknuckle@getronics.com mailto:melvin.mcphucknuckle@pinkroccade.com
I have ticket the box to say he has to authenticate but still get the same error cheers "Rich Matheisen [MVP]" wrote in message news:ps4n24h7sjf90n0iulalm46euu43ad8sh7@4ax.com... > "Glenn Clark" <NOSPAMPLEASEglenn.btn@gmail.comNOSPAMPLEASE> wrote: > >>Hi I have exchange 2003 sp2. My users usually connect via outlook 2003 or >>owa and 1 with outlook express. All these users can send mail without a >>problem except for a new user which uses imap over ssl vpn tunnel. He can >>send via imap on the local network but not from the ssl even though I have >>ticket the box saying the smtp server require authentication, I just get >>the >>following error > > Is there some reason he's not using Outlook or OWA? > > If you want him to be able to use your SMTP server as a relay then > you'll have to either allow his IP address or require authentication. > > Since Exchange comes configured to allow authenticated users to realy, > I expect that all he has to do is set up his email client to > authenticate and the problem will go away. > > -- > Rich Matheisen > MCSE+I, Exchange MVP > MS Exchange FAQ at http://www.swinc.com/resource/exch_faq.htm > Don't send mail to this address mailto:h.pott@getronics.com > Or to these, either: mailto:h.pott@pinkroccade.com > mailto:melvin.mcphucknuckle@getronics.com > mailto:melvin.mcphucknuckle@pinkroccade.com
"Glenn Clark" <NOSPAMPLEASEglenn.btn@gmail.comNOSPAMPLEASE> wrote: >I have ticket the box to say he has to authenticate but still get the same >error Configuring the client to authenticate /should/ works, but if you have some sort of filter (like a Cisco PIX with the MailGuard feature enabled) between the client and server, the EHLO may be rejected and the cient will never see the 250-AUTH keyword. If that happed the client won't authenticate. Check log files on the client and in your SMTP server's log file to vrify that AUTH is being used. -- Rich Matheisen MCSE+I, Exchange MVP MS Exchange FAQ at http://www.swinc.com/resource/exch_faq.htm Don't send mail to this address mailto:h.pott@getronics.com Or to these, either: mailto:h.pott@pinkroccade.com mailto:melvin.mcphucknuckle@getronics.com mailto:melvin.mcphucknuckle@pinkroccade.com
