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date: Wed, 14 May 2008 07:54:02 -0700,    group: microsoft.public.exchange.admin        back       


OWA broken after SP1 Update Rollup 2   
Hi folks,

I installed update rollup 2 on my Exchange 2007 Sp1 install that already had 
Update rollup 1 installed. The base OS is Windows Server 2003 Standard 64bit 
running on a 4 processor proliant with 4GB ram.

After the reboot, several services did not start because they were set to 
disabled. I set them all back to automatic, rebooted again, and all seems 
fine. However, OWA is not working properly. Using Internet Explorer and 
pointing to https://myserver/owa it redirects to the following URL:

https://myserver/owa/auth/logon.aspx?url=https://myserver/owa&reason=0

And coughs up a script error on Line 7 Character 1 with the error being 
"Syntax error" Code: 0 (that's a zero). I've tried clearing browser cache, 
and tried a few other computers here, they all give the same result.

If I use Firefox, I get a wierdo text only logon screen which works, and I 
am dumped into the standard "light" client. Everything appears to work as 
specified.

Any thoughts on how to fix my OWA?

Thanks in advance,

Tim
date: Wed, 14 May 2008 07:54:02 -0700   author:   Tim Dressel Tim

RE: OWA broken after SP1 Update Rollup 2   
Hi folks,

Google was my friend. Found someone else having the exact same problem. 
Issue was resolved by adding back the checkmark in the OWA directory security 
for the anonymous access.

Can someone please confirm for me that this is OK?

Thanks in advance...

Tim


"Tim Dressel" wrote:

> Hi folks,
> 
> I installed update rollup 2 on my Exchange 2007 Sp1 install that already had 
> Update rollup 1 installed. The base OS is Windows Server 2003 Standard 64bit 
> running on a 4 processor proliant with 4GB ram.
> 
> After the reboot, several services did not start because they were set to 
> disabled. I set them all back to automatic, rebooted again, and all seems 
> fine. However, OWA is not working properly. Using Internet Explorer and 
> pointing to https://myserver/owa it redirects to the following URL:
> 
> https://myserver/owa/auth/logon.aspx?url=https://myserver/owa&reason=0
> 
> And coughs up a script error on Line 7 Character 1 with the error being 
> "Syntax error" Code: 0 (that's a zero). I've tried clearing browser cache, 
> and tried a few other computers here, they all give the same result.
> 
> If I use Firefox, I get a wierdo text only logon screen which works, and I 
> am dumped into the standard "light" client. Everything appears to work as 
> specified.
> 
> Any thoughts on how to fix my OWA?
> 
> Thanks in advance,
> 
> Tim
> 
> 
>
date: Wed, 14 May 2008 08:25:01 -0700   author:   Tim Dressel

Re: OWA broken after SP1 Update Rollup 2   
Tim Dressel  wrote:

>Google was my friend. Found someone else having the exact same problem. 
>Issue was resolved by adding back the checkmark in the OWA directory security 
>for the anonymous access.
>
>Can someone please confirm for me that this is OK?

Ummm . . .  no, it's not. At least it's not unless you plan on
allowing unauthenticated users to access OWA.

What form of authentication are you allowing on the OWA virtual
directory?

-- 
Rich Matheisen
MCSE+I, Exchange MVP
MS Exchange FAQ at http://www.swinc.com/resource/exch_faq.htm
Don't send mail to this address mailto:h.pott@getronics.com
Or to these, either: mailto:h.pott@pinkroccade.com mailto:melvin.mcphucknuckle@getronics.com mailto:melvin.mcphucknuckle@pinkroccade.com
date: Wed, 14 May 2008 21:24:48 -0400   author:   Rich Matheisen [MVP]

Re: OWA broken after SP1 Update Rollup 2   
Tim,

Did you install the update package with "local" credentials (read: local 
account to that computer, not a domain user account)?  I betcha that you 
did.  If that is the case, uninstall the update and then reinstall with 
domain account.

Also, if you look at the directory structure (c:\program 
files\microsoft\exchange server\client access\owa\) and then look for the 
"numbered directories" (for example, 8.1.240.5) you will see that the 
internal directory structure is indeed there and correct but that those 
directories are empty.  You will see the same thing in IIS.

HTH,

Cary

"Tim Dressel" <Tim Dressel@discussions.microsoft.com> wrote in message 
news:BCBAED93-3E63-4930-911B-3032BC5EE122@microsoft.com...
> Hi folks,
>
> I installed update rollup 2 on my Exchange 2007 Sp1 install that already 
> had
> Update rollup 1 installed. The base OS is Windows Server 2003 Standard 
> 64bit
> running on a 4 processor proliant with 4GB ram.
>
> After the reboot, several services did not start because they were set to
> disabled. I set them all back to automatic, rebooted again, and all seems
> fine. However, OWA is not working properly. Using Internet Explorer and
> pointing to https://myserver/owa it redirects to the following URL:
>
> https://myserver/owa/auth/logon.aspx?url=https://myserver/owa&reason=0
>
> And coughs up a script error on Line 7 Character 1 with the error being
> "Syntax error" Code: 0 (that's a zero). I've tried clearing browser cache,
> and tried a few other computers here, they all give the same result.
>
> If I use Firefox, I get a wierdo text only logon screen which works, and I
> am dumped into the standard "light" client. Everything appears to work as
> specified.
>
> Any thoughts on how to fix my OWA?
>
> Thanks in advance,
>
> Tim
>
>
>
date: Mon, 19 May 2008 06:47:28 -0400   author:   Cary Shultz

Re: OWA broken after SP1 Update Rollup 2   
I am having the exact same problem Tim discribes. I accepted the rollup 
update from Automatic Updates, using a domain account btw, then rebooted.

Excahnge was totially down when I logged in because every service associated 
with Exchange or IIS was set to Disabled. Every one. I set them all to 
Automatic and started them all. This brough Excahnge back online, and email 
flow seems to be happening.

However, OWA now does not work. When you try to access it you get a blank 
page with this URL ...

https://mail.xxxxxxxxxxxxxxx.com/owa/auth/logon.aspx?url=https://mail.xxxxxxxxxxxxx.com/owa&reason=0


No login box, nothing.

What should I look for? If this is what happens on installing the rollup, 
I'm really scared to uninstall it.

                    Joe


-- 
Joe


"Cary Shultz" wrote:

> Tim,
> 
> Did you install the update package with "local" credentials (read: local 
> account to that computer, not a domain user account)?  I betcha that you 
> did.  If that is the case, uninstall the update and then reinstall with 
> domain account.
> 
> Also, if you look at the directory structure (c:\program 
> files\microsoft\exchange server\client access\owa\) and then look for the 
> "numbered directories" (for example, 8.1.240.5) you will see that the 
> internal directory structure is indeed there and correct but that those 
> directories are empty.  You will see the same thing in IIS.
> 
> HTH,
> 
> Cary
> 
> "Tim Dressel" <Tim Dressel@discussions.microsoft.com> wrote in message 
> news:BCBAED93-3E63-4930-911B-3032BC5EE122@microsoft.com...
> > Hi folks,
> >
> > I installed update rollup 2 on my Exchange 2007 Sp1 install that already 
> > had
> > Update rollup 1 installed. The base OS is Windows Server 2003 Standard 
> > 64bit
> > running on a 4 processor proliant with 4GB ram.
> >
> > After the reboot, several services did not start because they were set to
> > disabled. I set them all back to automatic, rebooted again, and all seems
> > fine. However, OWA is not working properly. Using Internet Explorer and
> > pointing to https://myserver/owa it redirects to the following URL:
> >
> > https://myserver/owa/auth/logon.aspx?url=https://myserver/owa&reason=0
> >
> > And coughs up a script error on Line 7 Character 1 with the error being
> > "Syntax error" Code: 0 (that's a zero). I've tried clearing browser cache,
> > and tried a few other computers here, they all give the same result.
> >
> > If I use Firefox, I get a wierdo text only logon screen which works, and I
> > am dumped into the standard "light" client. Everything appears to work as
> > specified.
> >
> > Any thoughts on how to fix my OWA?
> >
> > Thanks in advance,
> >
> > Tim
> >
> >
> > 
> 
> 
>
date: Tue, 20 May 2008 06:35:01 -0700   author:   Weinie

Re: OWA broken after SP1 Update Rollup 2   
Ok, got it fixed.

In reading thorough everything again I ran across a reference to the 
services being "disabled". Seems if "a file" is locked, somewhere, that the 
install will fail on that portion and cause the services to be disabled. 
Heven forbid that the install would tell you that it encountered a locked 
file and could not continue.

We run GFI Mail Essentials for SPAM. On a hunch, I turned off all services 
for this application, reapplied SP1 Rollup 2 again, and now OWA seems to be 
working

Was it GFI? I don't know, but if anyone else runs into this problem, try 
stopping those services and reapply the Rollup.

                               Joe



-- 
Joe


"Weinie" wrote:

> 
> 
> I am having the exact same problem Tim discribes. I accepted the rollup 
> update from Automatic Updates, using a domain account btw, then rebooted.
> 
> Excahnge was totially down when I logged in because every service associated 
> with Exchange or IIS was set to Disabled. Every one. I set them all to 
> Automatic and started them all. This brough Excahnge back online, and email 
> flow seems to be happening.
> 
> However, OWA now does not work. When you try to access it you get a blank 
> page with this URL ...
> 
> https://mail.xxxxxxxxxxxxxxx.com/owa/auth/logon.aspx?url=https://mail.xxxxxxxxxxxxx.com/owa&reason=0
> 
> 
> No login box, nothing.
> 
> What should I look for? If this is what happens on installing the rollup, 
> I'm really scared to uninstall it.
> 
>                     Joe
> 
> 
> -- 
> Joe
> 
> 
> "Cary Shultz" wrote:
> 
> > Tim,
> > 
> > Did you install the update package with "local" credentials (read: local 
> > account to that computer, not a domain user account)?  I betcha that you 
> > did.  If that is the case, uninstall the update and then reinstall with 
> > domain account.
> > 
> > Also, if you look at the directory structure (c:\program 
> > files\microsoft\exchange server\client access\owa\) and then look for the 
> > "numbered directories" (for example, 8.1.240.5) you will see that the 
> > internal directory structure is indeed there and correct but that those 
> > directories are empty.  You will see the same thing in IIS.
> > 
> > HTH,
> > 
> > Cary
> > 
> > "Tim Dressel" <Tim Dressel@discussions.microsoft.com> wrote in message 
> > news:BCBAED93-3E63-4930-911B-3032BC5EE122@microsoft.com...
> > > Hi folks,
> > >
> > > I installed update rollup 2 on my Exchange 2007 Sp1 install that already 
> > > had
> > > Update rollup 1 installed. The base OS is Windows Server 2003 Standard 
> > > 64bit
> > > running on a 4 processor proliant with 4GB ram.
> > >
> > > After the reboot, several services did not start because they were set to
> > > disabled. I set them all back to automatic, rebooted again, and all seems
> > > fine. However, OWA is not working properly. Using Internet Explorer and
> > > pointing to https://myserver/owa it redirects to the following URL:
> > >
> > > https://myserver/owa/auth/logon.aspx?url=https://myserver/owa&reason=0
> > >
> > > And coughs up a script error on Line 7 Character 1 with the error being
> > > "Syntax error" Code: 0 (that's a zero). I've tried clearing browser cache,
> > > and tried a few other computers here, they all give the same result.
> > >
> > > If I use Firefox, I get a wierdo text only logon screen which works, and I
> > > am dumped into the standard "light" client. Everything appears to work as
> > > specified.
> > >
> > > Any thoughts on how to fix my OWA?
> > >
> > > Thanks in advance,
> > >
> > > Tim
> > >
> > >
> > > 
> > 
> > 
> >
date: Tue, 20 May 2008 07:08:03 -0700   author:   Weinie

RE: OWA broken after SP1 Update Rollup 2   
So, OWA failing after a rollup install is STILL an issue???
I'm working on scheduled updates right now and checking to see if it is 
finally safe to install an Exchange 2007 rollup or service pack.  Apparently 
not.

I've had trouble with OWA after every single rollup install and have not 
installed an update rollup since 5 because I couldn't get OWA working again 
afterwards.  Many of our users use it exclusively and it can't be down.

I'm amazed that no one has fixed this issue for over a year now.
Guess I still sit on rollup 5 and check in 3 months to see if anyone will 
finally tackle this problem and fix it.

Rick

"Tim Dressel" wrote:

> Hi folks,
> 
> I installed update rollup 2 on my Exchange 2007 Sp1 install that already had 
> Update rollup 1 installed. The base OS is Windows Server 2003 Standard 64bit 
> running on a 4 processor proliant with 4GB ram.
> 
> After the reboot, several services did not start because they were set to 
> disabled. I set them all back to automatic, rebooted again, and all seems 
> fine. However, OWA is not working properly. Using Internet Explorer and 
> pointing to https://myserver/owa it redirects to the following URL:
> 
> https://myserver/owa/auth/logon.aspx?url=https://myserver/owa&reason=0
> 
> And coughs up a script error on Line 7 Character 1 with the error being 
> "Syntax error" Code: 0 (that's a zero). I've tried clearing browser cache, 
> and tried a few other computers here, they all give the same result.
> 
> If I use Firefox, I get a wierdo text only logon screen which works, and I 
> am dumped into the standard "light" client. Everything appears to work as 
> specified.
> 
> Any thoughts on how to fix my OWA?
> 
> Thanks in advance,
> 
> Tim
> 
> 
>
date: Sat, 5 Jul 2008 10:55:00 -0700   author:   Library Sysadmin

Re: OWA broken after SP1 Update Rollup 2   
On Sat, 5 Jul 2008 10:55:00 -0700, Library Sysadmin
 wrote:

>So, OWA failing after a rollup install is STILL an issue???
>I'm working on scheduled updates right now and checking to see if it is 
>finally safe to install an Exchange 2007 rollup or service pack.  Apparently 
>not.
>
>I've had trouble with OWA after every single rollup install and have not 
>installed an update rollup since 5 because I couldn't get OWA working again 
>afterwards.  Many of our users use it exclusively and it can't be down.
>
>I'm amazed that no one has fixed this issue for over a year now.
>Guess I still sit on rollup 5 and check in 3 months to see if anyone will 
>finally tackle this problem and fix it.

Havent had any issues with rollups. I would suggest calling Microsoft
support.

>
>Rick
>
>"Tim Dressel" wrote:
>
>> Hi folks,
>> 
>> I installed update rollup 2 on my Exchange 2007 Sp1 install that already had 
>> Update rollup 1 installed. The base OS is Windows Server 2003 Standard 64bit 
>> running on a 4 processor proliant with 4GB ram.
>> 
>> After the reboot, several services did not start because they were set to 
>> disabled. I set them all back to automatic, rebooted again, and all seems 
>> fine. However, OWA is not working properly. Using Internet Explorer and 
>> pointing to https://myserver/owa it redirects to the following URL:
>> 
>> https://myserver/owa/auth/logon.aspx?url=https://myserver/owa&reason=0
>> 
>> And coughs up a script error on Line 7 Character 1 with the error being 
>> "Syntax error" Code: 0 (that's a zero). I've tried clearing browser cache, 
>> and tried a few other computers here, they all give the same result.
>> 
>> If I use Firefox, I get a wierdo text only logon screen which works, and I 
>> am dumped into the standard "light" client. Everything appears to work as 
>> specified.
>> 
>> Any thoughts on how to fix my OWA?
>> 
>> Thanks in advance,
>> 
>> Tim
>> 
>> 
>>
date: Sat, 05 Jul 2008 14:56:05 -0400   author:   Andy David {MVP}

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