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date: Tue, 13 May 2008 13:59:03 -0700,
group: microsoft.public.exchange.admin
back
Re: sending delivery status notifications to recipients?
On Tue, 13 May 2008 13:59:03 -0700, accudave
wrote:
>We have a message size limit on our exchange 2003 servers of 10 MB, both
>incoming and outgoing. Despite making this policy well known, our users
>repeatedly send larger attachments, which are then rejected. For outgoing
>messages, the NDR will usually alert the internal users of this limit, and
>they will arrange alternate delivery. For incoming messages, the sender
>seldom addresses the problem in a timely manner, and our users get upset
>because they don't know that the message was rejected because of the size
>limit.
>
>Is there any way to have a delivery status sent to the (internal) recipient
>when a message is rejected because it's over the size limit? In the event
>log, there are events with ID 6015 and the message "Categorizer is NDRing a
>recipient with address SMTP:xxxxx@xxx.xxx with reason code 0xc00402dc (The
>Message is too large to deliver.)" which seems to indicate the recipient
>should be getting a message
You could send a copy of the NDR to a specific shared mailbox.
http://support.microsoft.com/kb/295653
or use a SMTP gateway that will send notifications to the recipient as
well based on a rule ( Trend, Tumbleweed etc)
This is a losing battle however. If the sender doesnt respond to the
over size limit NDR, then there isnt much you can do.
date: Tue, 13 May 2008 17:51:04 -0400
author: Andy David {MVP}
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