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date: Tue, 13 May 2008 13:59:03 -0700,    group: microsoft.public.exchange.admin        back       


sending delivery status notifications to recipients?   
We have a message size limit on our exchange 2003 servers of 10 MB, both 
incoming and outgoing.  Despite making this policy well known, our users 
repeatedly send larger attachments, which are then rejected.  For outgoing 
messages, the NDR will usually alert the internal users of this limit, and 
they will arrange alternate delivery.  For incoming messages, the sender 
seldom addresses the problem in a timely manner, and our users get upset 
because they don't know that the message was rejected because of the size 
limit.

Is there any way to have a delivery status sent to the (internal) recipient 
when a message is rejected because it's over the size limit?  In the event 
log, there are events with ID 6015 and the message "Categorizer is NDRing a 
recipient with address SMTP:xxxxx@xxx.xxx with reason code 0xc00402dc (The 
Message is too large to deliver.)" which seems to indicate the recipient 
should be getting a message
date: Tue, 13 May 2008 13:59:03 -0700   author:   accudave

Re: sending delivery status notifications to recipients?   
On Tue, 13 May 2008 13:59:03 -0700, accudave
 wrote:

>We have a message size limit on our exchange 2003 servers of 10 MB, both 
>incoming and outgoing.  Despite making this policy well known, our users 
>repeatedly send larger attachments, which are then rejected.  For outgoing 
>messages, the NDR will usually alert the internal users of this limit, and 
>they will arrange alternate delivery.  For incoming messages, the sender 
>seldom addresses the problem in a timely manner, and our users get upset 
>because they don't know that the message was rejected because of the size 
>limit.


>
>Is there any way to have a delivery status sent to the (internal) recipient 
>when a message is rejected because it's over the size limit?  In the event 
>log, there are events with ID 6015 and the message "Categorizer is NDRing a 
>recipient with address SMTP:xxxxx@xxx.xxx with reason code 0xc00402dc (The 
>Message is too large to deliver.)" which seems to indicate the recipient 
>should be getting a message


You could send a copy of the NDR to a specific shared mailbox.
http://support.microsoft.com/kb/295653

or use a SMTP gateway that will send notifications to the recipient as
well based on a rule ( Trend, Tumbleweed etc)

This is a losing battle however. If the sender doesnt respond to the
over size limit NDR, then there isnt much you can do.
date: Tue, 13 May 2008 17:51:04 -0400   author:   Andy David {MVP}

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