Exchange 2003/Windows 2000/Outlook 2003 A user's account was quickly disabled when they left a firm, however, someone had them listed as a delegate in Outlook. They removed that user and added a new person. The account for the user who left was later deleted without knowledge of the delegate situation. Now when Outlook with the new delegate is used to set up a meeting, NDRs (5.1.1) are being received for the user who left the company (the prior delegate). Since these are received by external clients it is causing a problem. I have seen KB312433 which discusses manually removing the items using mdbvu32.exe. I am not an exchange expert by any means, and feel uncomfortable going in to modify the exchange database. Is this the only way to resolve this issue? Your suggestions or alternatives would be greatly appreciated.
It's either the KB that you mentioned, or http://support.microsoft.com/kb/909638/en-us which may or may not apply. -- Christopher Smith MCSE, MCITP:Messaging, CISSP PS - If I was helpful in solving your issue - please let me know! Indicate that it either answered your question, or was helpful in finding it! "Diane" wrote: > Exchange 2003/Windows 2000/Outlook 2003 > > A user's account was quickly disabled when they left a firm, however, > someone had them listed as a delegate in Outlook. They removed that user and > added a new person. The account for the user who left was later deleted > without knowledge of the delegate situation. > > Now when Outlook with the new delegate is used to set up a meeting, NDRs > (5.1.1) are being received for the user who left the company (the prior > delegate). Since these are received by external clients it is causing a > problem. I have seen KB312433 which discusses manually removing the items > using mdbvu32.exe. I am not an exchange expert by any means, and feel > uncomfortable going in to modify the exchange database. Is this the only way > to resolve this issue? Your suggestions or alternatives would be greatly > appreciated. >
Thanks for your prompt reply Christopher. The cleanrules switch looks more approachable then the exchange database update. I will try it and hope it resolves the issue. Diane "Christopher Smith" wrote: > It's either the KB that you mentioned, or > http://support.microsoft.com/kb/909638/en-us which may or may not apply. > -- > Christopher Smith > MCSE, MCITP:Messaging, CISSP > > PS - If I was helpful in solving your issue - please let me know! Indicate > that it either answered your question, or was helpful in finding it! > > > > "Diane" wrote: > > > Exchange 2003/Windows 2000/Outlook 2003 > > > > A user's account was quickly disabled when they left a firm, however, > > someone had them listed as a delegate in Outlook. They removed that user and > > added a new person. The account for the user who left was later deleted > > without knowledge of the delegate situation. > > > > Now when Outlook with the new delegate is used to set up a meeting, NDRs > > (5.1.1) are being received for the user who left the company (the prior > > delegate). Since these are received by external clients it is causing a > > problem. I have seen KB312433 which discusses manually removing the items > > using mdbvu32.exe. I am not an exchange expert by any means, and feel > > uncomfortable going in to modify the exchange database. Is this the only way > > to resolve this issue? Your suggestions or alternatives would be greatly > > appreciated. > >
