"You do not have permission to send to this recipient"

"You do not have permission to send to this recipient"

One of the user REPLIED an internet email and got the below error message. 
Happened on some of the internet domain only! I tried to send the email out 
from my machine using my email account and it is ok. What could be problem?

Authentication is not necessary on the email system when user send out
email.

Error message:
"You do not have permission to send to this recipient.  For assistance,
contact your system administrator. 
MSEXCH:MSExchangeIS:/DC=com/DC=domain:servername"

date: Mon, 12 May 2008 14:09:25 +0800 author: 2Sweet

Re: "You do not have permission to send to this recipient"

2Sweet  wrote:
> One of the user REPLIED an internet email and got the below error
> message. Happened on some of the internet domain only! I tried to
> send the email out from my machine using my email account and it is
> ok. What could be problem?
> Authentication is not necessary on the email system when user send out
> email.
>
> Error message:
> "You do not have permission to send to this recipient.  For
> assistance, contact your system administrator.
> MSEXCH:MSExchangeIS:/DC=com/DC=domain:servername"

What services this user have in his/her mail profile - only Exchange?
Can this user e-mail that recipient directly?
What about using OWA for the reply or a new mail?

Please include your full versions & service pack levels of everything when 
you post in here - answers often vary by version.

date: Mon, 12 May 2008 09:51:26 -0400 author: Lanwench [MVP - Exchange]

Re: "You do not have permission to send to this recipient"

MS Exchange 2003 SP2. MS Outlook 2003.
This user has only Exchange service. Problem when he reply to "all" 
(internet email) and only that domain email address bounce back. When he 
manually type that email address onto the To: field, it works, mail 
deliveried.

So far did not try on OWA.


"Lanwench [MVP - Exchange]" 
 wrote in message 
news:OWkZQsDtIHA.4848@TK2MSFTNGP05.phx.gbl...
> 2Sweet  wrote:
>> One of the user REPLIED an internet email and got the below error
>> message. Happened on some of the internet domain only! I tried to
>> send the email out from my machine using my email account and it is
>> ok. What could be problem?
>> Authentication is not necessary on the email system when user send out
>> email.
>>
>> Error message:
>> "You do not have permission to send to this recipient.  For
>> assistance, contact your system administrator.
>> MSEXCH:MSExchangeIS:/DC=com/DC=domain:servername"
>
> What services this user have in his/her mail profile - only Exchange?
> Can this user e-mail that recipient directly?
> What about using OWA for the reply or a new mail?
>
> Please include your full versions & service pack levels of everything when 
> you post in here - answers often vary by version.
>

date: Mon, 12 May 2008 23:26:25 +0800 author: 2Sweet

Re: "You do not have permission to send to this recipient"

2Sweet  wrote:
> MS Exchange 2003 SP2. MS Outlook 2003.
> This user has only Exchange service. Problem when he reply to "all"
> (internet email) and only that domain email address bounce back. When
> he manually type that email address onto the To: field, it works, mail
> deliveried.
>
> So far did not try on OWA.
>
Try in OWA. If that works, try creating a new (test) mail profile for the 
user in Outlook.

>
> "Lanwench [MVP - Exchange]"
>  wrote in
> message news:OWkZQsDtIHA.4848@TK2MSFTNGP05.phx.gbl...
>> 2Sweet  wrote:
>>> One of the user REPLIED an internet email and got the below error
>>> message. Happened on some of the internet domain only! I tried to
>>> send the email out from my machine using my email account and it is
>>> ok. What could be problem?
>>> Authentication is not necessary on the email system when user send
>>> out email.
>>>
>>> Error message:
>>> "You do not have permission to send to this recipient.  For
>>> assistance, contact your system administrator.
>>> MSEXCH:MSExchangeIS:/DC=com/DC=domain:servername"
>>
>> What services this user have in his/her mail profile - only Exchange?
>> Can this user e-mail that recipient directly?
>> What about using OWA for the reply or a new mail?
>>
>> Please include your full versions & service pack levels of
>> everything when you post in here - answers often vary by version.

date: Mon, 12 May 2008 11:47:20 -0400 author: Lanwench [MVP - Exchange]

Re: "You do not have permission to send to this recipient"

I've seen similar behavior before - but in a very limited fashion.  We were 
able to restart the workstation, and the symptoms subsided.
-- 
Chris S
MCSE, MCITP:Messaging, CISSP


"2Sweet" wrote:

> MS Exchange 2003 SP2. MS Outlook 2003.
> This user has only Exchange service. Problem when he reply to "all" 
> (internet email) and only that domain email address bounce back. When he 
> manually type that email address onto the To: field, it works, mail 
> deliveried.
> 
> So far did not try on OWA.
> 
> 
> "Lanwench [MVP - Exchange]" 
>  wrote in message 
> news:OWkZQsDtIHA.4848@TK2MSFTNGP05.phx.gbl...
> > 2Sweet  wrote:
> >> One of the user REPLIED an internet email and got the below error
> >> message. Happened on some of the internet domain only! I tried to
> >> send the email out from my machine using my email account and it is
> >> ok. What could be problem?
> >> Authentication is not necessary on the email system when user send out
> >> email.
> >>
> >> Error message:
> >> "You do not have permission to send to this recipient.  For
> >> assistance, contact your system administrator.
> >> MSEXCH:MSExchangeIS:/DC=com/DC=domain:servername"
> >
> > What services this user have in his/her mail profile - only Exchange?
> > Can this user e-mail that recipient directly?
> > What about using OWA for the reply or a new mail?
> >
> > Please include your full versions & service pack levels of everything when 
> > you post in here - answers often vary by version.
> > 
> 
> 
>

date: Mon, 12 May 2008 10:04:28 -0700 author: Christopher Smith

Re: "You do not have permission to send to this recipient"

Restarting the workstation does not solve the problem.
I will try to remove the user profile and recreate.


"Christopher Smith"  wrote in message 
news:0A3E209F-1B7C-45D4-92ED-F8ED38B7EEB5@microsoft.com...
> I've seen similar behavior before - but in a very limited fashion.  We 
> were
> able to restart the workstation, and the symptoms subsided.
> -- 
> Chris S
> MCSE, MCITP:Messaging, CISSP
>
>
> "2Sweet" wrote:
>
>> MS Exchange 2003 SP2. MS Outlook 2003.
>> This user has only Exchange service. Problem when he reply to "all"
>> (internet email) and only that domain email address bounce back. When he
>> manually type that email address onto the To: field, it works, mail
>> deliveried.
>>
>> So far did not try on OWA.
>>
>>
>> "Lanwench [MVP - Exchange]"
>>  wrote in 
>> message
>> news:OWkZQsDtIHA.4848@TK2MSFTNGP05.phx.gbl...
>> > 2Sweet  wrote:
>> >> One of the user REPLIED an internet email and got the below error
>> >> message. Happened on some of the internet domain only! I tried to
>> >> send the email out from my machine using my email account and it is
>> >> ok. What could be problem?
>> >> Authentication is not necessary on the email system when user send out
>> >> email.
>> >>
>> >> Error message:
>> >> "You do not have permission to send to this recipient.  For
>> >> assistance, contact your system administrator.
>> >> MSEXCH:MSExchangeIS:/DC=com/DC=domain:servername"
>> >
>> > What services this user have in his/her mail profile - only Exchange?
>> > Can this user e-mail that recipient directly?
>> > What about using OWA for the reply or a new mail?
>> >
>> > Please include your full versions & service pack levels of everything 
>> > when
>> > you post in here - answers often vary by version.
>> >
>>
>>
>>

date: Tue, 13 May 2008 11:17:53 +0800 author: 2Sweet

Re: "You do not have permission to send to this recipient"

It has got to be something profile specific then - how did removing and 
readding the profile work?
-- 
Christopher Smith
MCSE, MCITP:Messaging, CISSP

PS - If I was helpful in solving your issue - please let me know!  Indicate 
that it either answered your question, or was helpful in finding it!



"2Sweet" wrote:

> Restarting the workstation does not solve the problem.
> I will try to remove the user profile and recreate.
> 
> 
> "Christopher Smith"  wrote in message 
> news:0A3E209F-1B7C-45D4-92ED-F8ED38B7EEB5@microsoft.com...
> > I've seen similar behavior before - but in a very limited fashion.  We 
> > were
> > able to restart the workstation, and the symptoms subsided.
> > -- 
> > Chris S
> > MCSE, MCITP:Messaging, CISSP
> >
> >
> > "2Sweet" wrote:
> >
> >> MS Exchange 2003 SP2. MS Outlook 2003.
> >> This user has only Exchange service. Problem when he reply to "all"
> >> (internet email) and only that domain email address bounce back. When he
> >> manually type that email address onto the To: field, it works, mail
> >> deliveried.
> >>
> >> So far did not try on OWA.
> >>
> >>
> >> "Lanwench [MVP - Exchange]"
> >>  wrote in 
> >> message
> >> news:OWkZQsDtIHA.4848@TK2MSFTNGP05.phx.gbl...
> >> > 2Sweet  wrote:
> >> >> One of the user REPLIED an internet email and got the below error
> >> >> message. Happened on some of the internet domain only! I tried to
> >> >> send the email out from my machine using my email account and it is
> >> >> ok. What could be problem?
> >> >> Authentication is not necessary on the email system when user send out
> >> >> email.
> >> >>
> >> >> Error message:
> >> >> "You do not have permission to send to this recipient.  For
> >> >> assistance, contact your system administrator.
> >> >> MSEXCH:MSExchangeIS:/DC=com/DC=domain:servername"
> >> >
> >> > What services this user have in his/her mail profile - only Exchange?
> >> > Can this user e-mail that recipient directly?
> >> > What about using OWA for the reply or a new mail?
> >> >
> >> > Please include your full versions & service pack levels of everything 
> >> > when
> >> > you post in here - answers often vary by version.
> >> >
> >>
> >>
> >> 
> 
> 
>

date: Tue, 13 May 2008 07:03:00 -0700 author: Christopher Smith