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date: Thu, 8 May 2008 10:47:17 -0400,    group: microsoft.public.exchange.admin        back       


"Send Again" from quarantine mailbox   
Hi folks,

I am trying to implement the quarantine mailbox in our native Exchange 2007 
organization. Followed all the guides on the subject, messages are 
quarantined correctly based on the SCL, and I am able to use the "Send 
Again" feature of Outlook to release false positives to their intended 
recipients.

However when doing so, the messages arrive at the destination with the 
"From" header/field populated with the address of the quarantine mailbox, 
rather than the original sender??

I am not sure what I am doing wrong here, but this is a big problem for us. 
We already had several cases where the users simply "reply" to the released 
message so their reply ends up in the quarantine mailbox as well, instead of 
being routed to the original sender.

Thanks in advance for any pointers!
date: Thu, 8 May 2008 10:47:17 -0400   author:   ZVR

Re: "Send Again" from quarantine mailbox   
The sender (from) should be the original sender, not the quarantine mailbox.

Have you tried releasing a message from the quarantine mailbox using OWA?
Do you see the same behaviour?
-- 
Bharat Suneja
Microsoft Corporation

This posting is provided "AS IS" with no warranties, and confers no
rights. Please do not send email directly to this alias. This alias is for
newsgroup purposes only.
----------------------------

"ZVR"  wrote in message 
news:48231170$0$22333$9a6e19ea@unlimited.newshosting.com...
> Hi folks,
>
> I am trying to implement the quarantine mailbox in our native Exchange 
> 2007 organization. Followed all the guides on the subject, messages are 
> quarantined correctly based on the SCL, and I am able to use the "Send 
> Again" feature of Outlook to release false positives to their intended 
> recipients.
>
> However when doing so, the messages arrive at the destination with the 
> "From" header/field populated with the address of the quarantine mailbox, 
> rather than the original sender??
>
> I am not sure what I am doing wrong here, but this is a big problem for 
> us. We already had several cases where the users simply "reply" to the 
> released message so their reply ends up in the quarantine mailbox as well, 
> instead of being routed to the original sender.
>
> Thanks in advance for any pointers!
>
date: Thu, 8 May 2008 12:09:29 -0700   author:   Bharat Suneja [MSFT]

Re: "Send Again" from quarantine mailbox   
- Note, if you have Edge Transport servers deployed - all Edge Transport 
servers need to have the quarantine mailbox configured.
- Additionally, you need to configure the quarantine mailbox in AD so all 
Hub Transport servers know about it. This is done using the 
Set-ContentFilterConfig cmdlet:
Set-ContentFilterConfig -QuarantineMailbox MyQuarantineMbx@mydomain.com

Configuring and Managing Spam Quarantine --> Specifying a Spam Quarantine 
Mailbox
http://technet.microsoft.com/en-us/library/bb124897.aspx

After you set up the spam quarantine mailbox, you must specify the spam 
quarantine mailbox in the content filter configuration. You use the 
Set-ContentFilterConfig command in the Exchange Management Shell to specify 
a spam quarantine mailbox. The QuarantineMailbox parameter takes the Simple 
Mail Transfer Protocol (SMTP) address of the spam quarantine mailbox.
 Important:

You must specify the spam quarantine mailbox on all servers that have the 
Edge Transport server role installed and in the Active Directory directory 
service where user mailboxes are located. To specify the spam quarantine 
mailbox in Active Directory, run the Set-ContentFilterConfig cmdlet on a Hub 
Transport server. You do not have to have Content Filtering enabled on the 
Hub Transport server to specify a spam quarantine mailbox in Active 
Directory.

-- 
Bharat Suneja
Microsoft Corporation

This posting is provided "AS IS" with no warranties, and confers no
rights. Please do not send email directly to this alias. This alias is for
newsgroup purposes only.
----------------------------

"Bharat Suneja [MSFT]"  wrote in message 
news:%23mA2N8TsIHA.4788@TK2MSFTNGP03.phx.gbl...
> The sender (from) should be the original sender, not the quarantine 
> mailbox.
>
> Have you tried releasing a message from the quarantine mailbox using OWA?
> Do you see the same behaviour?
> -- 
> Bharat Suneja
> Microsoft Corporation
>
> This posting is provided "AS IS" with no warranties, and confers no
> rights. Please do not send email directly to this alias. This alias is for
> newsgroup purposes only.
> ----------------------------
>
> "ZVR"  wrote in message 
> news:48231170$0$22333$9a6e19ea@unlimited.newshosting.com...
>> Hi folks,
>>
>> I am trying to implement the quarantine mailbox in our native Exchange 
>> 2007 organization. Followed all the guides on the subject, messages are 
>> quarantined correctly based on the SCL, and I am able to use the "Send 
>> Again" feature of Outlook to release false positives to their intended 
>> recipients.
>>
>> However when doing so, the messages arrive at the destination with the 
>> "From" header/field populated with the address of the quarantine mailbox, 
>> rather than the original sender??
>>
>> I am not sure what I am doing wrong here, but this is a big problem for 
>> us. We already had several cases where the users simply "reply" to the 
>> released message so their reply ends up in the quarantine mailbox as 
>> well, instead of being routed to the original sender.
>>
>> Thanks in advance for any pointers!
>>
>
date: Thu, 8 May 2008 13:31:00 -0700   author:   Bharat Suneja [MSFT]

Re: "Send Again" from quarantine mailbox   
> To specify the spam quarantine mailbox in Active Directory, run the 
> Set-ContentFilterConfig cmdlet on a Hub Transport server. You do not have 
> to have Content Filtering enabled on the Hub Transport server to specify a 
> spam quarantine mailbox in Active Directory.

Bharat,

That was it! I had not specified the quarantine mailbox in Active 
Directory - only on the Edge servers. Once I registered the quarantine 
mailbox in Active Directory via the Set-ContentFilterConfig cmdlet, it 
started working correctly. Thank you so much!
date: Fri, 9 May 2008 00:45:02 -0400   author:   ZVR

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