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date: Wed, 20 Aug 2008 11:37:57 -0500,    group: microsoft.public.sqlserver.setup        back       


Cannot remove SQL Server 2008 RC0   
Before attempting to install the released version of SQL Server 2008, I 
attempted to remove RC0 via Add/Remove Programs. This goes through (and 
passes) a list of initial requirements, then fails with the following error:


TITLE: SQL Server Setup failure.
------------------------------

SQL Server Setup has encountered the following error:

MsiGetProductInfo failed to retrieve ProductVersion for package with Product 
Code = '{223CE6B1-21C8-4BC5-8C64-5C28CF9D8F11}'. Error code: 1608..

------------------------------
BUTTONS:

OK
------------------------------


Is there some way to force removal of RC0?



-- 
Dave Anderson

Unsolicited commercial email will be read at a cost of $500 per message. Use 
of this email address implies consent to these terms.
date: Wed, 20 Aug 2008 11:37:57 -0500   author:   Dave Anderson

Re: Cannot remove SQL Server 2008 RC0   
Did you try manually running that GUID using msiexec /x ?

Also, you can use the RTM setup to remove the 2008 instance, I think.

I asked for a standalone, forceful removal tool, and I was promised one
here:

connect.microsoft.com/sql/feedback/ViewFeedback.aspx?FeedbackID=329054

Richard says "this should be done" but I have not been given any indication
of where to find such a utility.  Unless he means that this functionality is
included in the regular setup tool.



On 8/20/08 12:37 PM, in article emyLbMuAJHA.1184@TK2MSFTNGP04.phx.gbl, "Dave
Anderson"  wrote:

> Before attempting to install the released version of SQL Server 2008, I
> attempted to remove RC0 via Add/Remove Programs. This goes through (and
> passes) a list of initial requirements, then fails with the following error:
> 
> 
> TITLE: SQL Server Setup failure.
> ------------------------------
> 
> SQL Server Setup has encountered the following error:
> 
> MsiGetProductInfo failed to retrieve ProductVersion for package with Product
> Code = '{223CE6B1-21C8-4BC5-8C64-5C28CF9D8F11}'. Error code: 1608..
> 
> ------------------------------
> BUTTONS:
> 
> OK
> ------------------------------
> 
> 
> Is there some way to force removal of RC0?
> 
>
date: Wed, 20 Aug 2008 15:41:50 -0400   author:   Aaron Bertrand [SQL Server MVP] a

Re: Cannot remove SQL Server 2008 RC0   
Aaron Bertrand [SQL Server MVP] wrote:
> Did you try manually running that GUID using msiexec /x ?

Do you mean the GUID that MsiGetProductInfo failed to retrieve the 
ProductVersion for? That would seem to be counterproductive, wouldn't it?



> Also, you can use the RTM setup to remove the 2008 instance, I think.
>
> I asked for a standalone, forceful removal tool, and I was promised
> one here:
>
> connect.microsoft.com/sql/feedback/ViewFeedback.aspx?FeedbackID=329054
>
> Richard says "this should be done" but I have not been given any
> indication of where to find such a utility.  Unless he means that
> this functionality is included in the regular setup tool.

It would be nice to see such a tool. I now think this may actually have 
something to do with VS2008:
http://coolthingoftheday.blogspot.com/2008/08/sql-server-2008-rtm-requiresinstalls.html

I have VS2008 with SP1 Beta 1. I don't remember installing SP1 Beta 1, so I 
assume it came with SQL Server 2008 RC0. I am at a standstill -- I can't 
uninstall RC0, and I can't install the full release. I suppose I can attempt 
to install the full SP1 and see what that does...



-- 
Dave Anderson

Unsolicited commercial email will be read at a cost of $500 per message. Use 
of this email address implies consent to these terms.
date: Thu, 21 Aug 2008 10:23:57 -0500   author:   Dave Anderson

Re: Cannot remove SQL Server 2008 RC0   
>> Did you try manually running that GUID using msiexec /x ?
> 
> Do you mean the GUID that MsiGetProductInfo failed to retrieve the
> ProductVersion for? That would seem to be counterproductive, wouldn't it?

Maybe, but I'll ask again, DID YOU TRY IT?  It took longer for you to type
your objection than it would have to try it.  It has worked for me in the
past when add/remove programs couldn't clean up SQL Server (with similar
error messages).  And yes I am talking about SQL Server bits, not crapware
from around the web.  I don't know why you can't take a suggestion seriously
instead of trying to make the suggester to feel like an idiot.  To each his
own, I suppose.

I notice you didn't answer whether you tried the remove instance/feature
option in the RTM setup utility.  Did you try it?

> I have VS2008 with SP1 Beta 1. I don't remember installing SP1 Beta 1, so I
> assume it came with SQL Server 2008 RC0. I am at a standstill -- I can't
> uninstall RC0, and I can't install the full release. I suppose I can attempt
> to install the full SP1 and see what that does...

You could uninstall Visual Studio, then you will be able to install RTM
(and/or remove RC0... I prefer clean installs but they do not have to be
mutually exclusive, I have one system where they run side-by-side just
fine).  You could also choose to upgrade your RC0 instance instead of trying
to remove it first.  When SQL Server is happy, reinstall Visual Studio, and
then VS2008 SP1.
date: Thu, 21 Aug 2008 22:08:17 -0400   author:   Aaron Bertrand [SQL Server MVP] a

Re: Cannot remove SQL Server 2008 RC0   
Aaron Bertrand [SQL Server MVP] wrote:
>>> Did you try manually running that GUID using msiexec /x ?
>>
>> Do you mean the GUID that MsiGetProductInfo failed to retrieve the
>> ProductVersion for? That would seem to be counterproductive,
>> wouldn't it?
>
> Maybe, but I'll ask again, DID YOU TRY IT?  It took longer for you to
> type your objection than it would have to try it.  It has worked for
> me in the past when add/remove programs couldn't clean up SQL Server
> (with similar error messages).  And yes I am talking about SQL Server
> bits, not crapware from around the web.  I don't know why you can't
> take a suggestion seriously instead of trying to make the suggester
> to feel like an idiot.  To each his own, I suppose.

Wow. I was merely noting that the language of the error did not suggest that 
the installer was attempting to remove that GUID, so I had no way of knowing 
whether I *should* be removing it, not knowing what it was. Is it part of 
the .NET framework? Is it part of Visual Studio? Could removing it break 
something else?

I can't imagine how I could take a suggestion *more* seriously than to think 
about it.

But since everything else is pointing toward an OS rebuild anyway, I tried. 
It does not appear that this package exists.


> I notice you didn't answer whether you tried the remove
> instance/feature option in the RTM setup utility. Did you
> try it?

I don't know what you mean by "RTM setup utility". After exhausting all of 
the options I could find for removing it, I tried installing the version 
that is available for download on MSDN 
(en_sql_server_2008_developer_x86_x64_ia64_dvd_x14-88839.iso, 08-06-2008). 
This results in the same error, whether I try an upgrade or a new 
installation.


>> I have VS2008 with SP1 Beta 1. I don't remember installing SP1 Beta
>> 1, so I assume it came with SQL Server 2008 RC0. I am at a
>> standstill -- I can't uninstall RC0, and I can't install the full
>> release. I suppose I can attempt to install the full SP1 and see
>> what that does...
>
> You could uninstall Visual Studio, then you will be able to install
> RTM (and/or remove RC0... I prefer clean installs but they do not
> have to be mutually exclusive, I have one system where they run
> side-by-side just fine).  You could also choose to upgrade your RC0
> instance instead of trying to remove it first.  When SQL Server is
> happy, reinstall Visual Studio, and then VS2008 SP1.

It looks like I will have to try this next. VS2008 SP1 alone did not do the 
trick.

Incidentally, this appears only to affect me because of RC0. Other members 
of my team who had identically configured machines (sans RC0) have had 
smooth sailing.


-- 
Dave Anderson

Unsolicited commercial email will be read at a cost of $500 per message. Use 
of this email address implies consent to these terms.
date: Fri, 22 Aug 2008 10:52:39 -0500   author:   Dave Anderson

Re: Cannot remove SQL Server 2008 RC0   
Ended up having the same problem - turns out this is the Microsoft sync 
service CTP.  Go into add and remove programs and get rid of it - that gets 
it past this issue. 

"Dave Anderson" wrote:

> Aaron Bertrand [SQL Server MVP] wrote:
> >>> Did you try manually running that GUID using msiexec /x ?
> >>
> >> Do you mean the GUID that MsiGetProductInfo failed to retrieve the
> >> ProductVersion for? That would seem to be counterproductive,
> >> wouldn't it?
> >
> > Maybe, but I'll ask again, DID YOU TRY IT?  It took longer for you to
> > type your objection than it would have to try it.  It has worked for
> > me in the past when add/remove programs couldn't clean up SQL Server
> > (with similar error messages).  And yes I am talking about SQL Server
> > bits, not crapware from around the web.  I don't know why you can't
> > take a suggestion seriously instead of trying to make the suggester
> > to feel like an idiot.  To each his own, I suppose.
> 
> Wow. I was merely noting that the language of the error did not suggest that 
> the installer was attempting to remove that GUID, so I had no way of knowing 
> whether I *should* be removing it, not knowing what it was. Is it part of 
> the .NET framework? Is it part of Visual Studio? Could removing it break 
> something else?
> 
> I can't imagine how I could take a suggestion *more* seriously than to think 
> about it.
> 
> But since everything else is pointing toward an OS rebuild anyway, I tried. 
> It does not appear that this package exists.
> 
> 
> > I notice you didn't answer whether you tried the remove
> > instance/feature option in the RTM setup utility. Did you
> > try it?
> 
> I don't know what you mean by "RTM setup utility". After exhausting all of 
> the options I could find for removing it, I tried installing the version 
> that is available for download on MSDN 
> (en_sql_server_2008_developer_x86_x64_ia64_dvd_x14-88839.iso, 08-06-2008). 
> This results in the same error, whether I try an upgrade or a new 
> installation.
> 
> 
> >> I have VS2008 with SP1 Beta 1. I don't remember installing SP1 Beta
> >> 1, so I assume it came with SQL Server 2008 RC0. I am at a
> >> standstill -- I can't uninstall RC0, and I can't install the full
> >> release. I suppose I can attempt to install the full SP1 and see
> >> what that does...
> >
> > You could uninstall Visual Studio, then you will be able to install
> > RTM (and/or remove RC0... I prefer clean installs but they do not
> > have to be mutually exclusive, I have one system where they run
> > side-by-side just fine).  You could also choose to upgrade your RC0
> > instance instead of trying to remove it first.  When SQL Server is
> > happy, reinstall Visual Studio, and then VS2008 SP1.
> 
> It looks like I will have to try this next. VS2008 SP1 alone did not do the 
> trick.
> 
> Incidentally, this appears only to affect me because of RC0. Other members 
> of my team who had identically configured machines (sans RC0) have had 
> smooth sailing.
> 
> 
> -- 
> Dave Anderson
> 
> Unsolicited commercial email will be read at a cost of $500 per message. Use 
> of this email address implies consent to these terms. 
> 
> 
>
date: Fri, 17 Oct 2008 09:10:01 -0700   author:   Tony Sellars

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