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date: Fri, 2 May 2008 12:05:00 -0700,    group: microsoft.public.visio.troubleshoot        back       


Cannot open older version drawings   
I have installed Visio Standard 2007.  I have many old Visio drawings created 
in previous versions of Visio....from Visio 3 to Visio 2003.  There are many 
old drawings I cannot open in 2007, but they still open fine in 2003.  Visio 
will start then crash and send error report to MS.  Visio error screen just 
states that Visio has encountered an error and needs to close.  I have tried 
many different solutions to try and open, but nothing has helped.  Any new 
ideas would be appreciated.  Thanks.
date: Fri, 2 May 2008 12:05:00 -0700   author:   MartinreaNV

Re: Cannot open older version drawings   
I'd start by trying to save the 'troubled' documents in v2003 as xml files, 
and see if I can open the xml versions in v2007.
al

"MartinreaNV"  wrote in message 
news:2361A04A-DB40-4B3B-8D6C-7767E285F5BA@microsoft.com...
>I have installed Visio Standard 2007.  I have many old Visio drawings 
>created
> in previous versions of Visio....from Visio 3 to Visio 2003.  There are 
> many
> old drawings I cannot open in 2007, but they still open fine in 2003. 
> Visio
> will start then crash and send error report to MS.  Visio error screen 
> just
> states that Visio has encountered an error and needs to close.  I have 
> tried
> many different solutions to try and open, but nothing has helped.  Any new
> ideas would be appreciated.  Thanks.
date: Fri, 2 May 2008 15:29:56 -0500   author:   Al Edlund

Re: Cannot open older version drawings   
Thanks for the suggestion.  I have tried this and received same result.  Same 
error occurred when I opened file in v2007.

"Al Edlund" wrote:

> I'd start by trying to save the 'troubled' documents in v2003 as xml files, 
> and see if I can open the xml versions in v2007.
> al
> 
> "MartinreaNV"  wrote in message 
> news:2361A04A-DB40-4B3B-8D6C-7767E285F5BA@microsoft.com...
> >I have installed Visio Standard 2007.  I have many old Visio drawings 
> >created
> > in previous versions of Visio....from Visio 3 to Visio 2003.  There are 
> > many
> > old drawings I cannot open in 2007, but they still open fine in 2003. 
> > Visio
> > will start then crash and send error report to MS.  Visio error screen 
> > just
> > states that Visio has encountered an error and needs to close.  I have 
> > tried
> > many different solutions to try and open, but nothing has helped.  Any new
> > ideas would be appreciated.  Thanks. 
>
date: Mon, 5 May 2008 06:20:01 -0700   author:   MartinreaNV

Re: Cannot open older version drawings   
are these 'standard' drawings or are they calling attached add-ins/code?
al
"MartinreaNV"  wrote in message 
news:09290F36-A3D3-468A-B067-B5187DA1D974@microsoft.com...
> Thanks for the suggestion.  I have tried this and received same result. 
> Same
> error occurred when I opened file in v2007.
>
> "Al Edlund" wrote:
>
>> I'd start by trying to save the 'troubled' documents in v2003 as xml 
>> files,
>> and see if I can open the xml versions in v2007.
>> al
>>
>> "MartinreaNV"  wrote in message
>> news:2361A04A-DB40-4B3B-8D6C-7767E285F5BA@microsoft.com...
>> >I have installed Visio Standard 2007.  I have many old Visio drawings
>> >created
>> > in previous versions of Visio....from Visio 3 to Visio 2003.  There are
>> > many
>> > old drawings I cannot open in 2007, but they still open fine in 2003.
>> > Visio
>> > will start then crash and send error report to MS.  Visio error screen
>> > just
>> > states that Visio has encountered an error and needs to close.  I have
>> > tried
>> > many different solutions to try and open, but nothing has helped.  Any 
>> > new
>> > ideas would be appreciated.  Thanks.
>>
date: Mon, 5 May 2008 10:43:30 -0500   author:   Al Edlund

Re: Cannot open older version drawings   
They look standard to me...just flowcharts with different shapes...nothing 
fancy at all.  They open fine with Visio 2003 just not with Visio 2007.  
There are other documents that look just like them but do not have this 
problem so it's throwing me for a loop.  For now I am running both 2003 and 
2007 to get around this problem for a couple users.

"Al Edlund" wrote:

> are these 'standard' drawings or are they calling attached add-ins/code?
> al
> "MartinreaNV"  wrote in message 
> news:09290F36-A3D3-468A-B067-B5187DA1D974@microsoft.com...
> > Thanks for the suggestion.  I have tried this and received same result. 
> > Same
> > error occurred when I opened file in v2007.
> >
> > "Al Edlund" wrote:
> >
> >> I'd start by trying to save the 'troubled' documents in v2003 as xml 
> >> files,
> >> and see if I can open the xml versions in v2007.
> >> al
> >>
> >> "MartinreaNV"  wrote in message
> >> news:2361A04A-DB40-4B3B-8D6C-7767E285F5BA@microsoft.com...
> >> >I have installed Visio Standard 2007.  I have many old Visio drawings
> >> >created
> >> > in previous versions of Visio....from Visio 3 to Visio 2003.  There are
> >> > many
> >> > old drawings I cannot open in 2007, but they still open fine in 2003.
> >> > Visio
> >> > will start then crash and send error report to MS.  Visio error screen
> >> > just
> >> > states that Visio has encountered an error and needs to close.  I have
> >> > tried
> >> > many different solutions to try and open, but nothing has helped.  Any 
> >> > new
> >> > ideas would be appreciated.  Thanks.
> >> 
>
date: Mon, 5 May 2008 09:37:01 -0700   author:   MartinreaNV

Re: Cannot open older version drawings   
If you are able to send me the file for analysis, we can investigate the 
problem.  Perhaps we can make sure it doesn't crash in the next version.

(Remove "online" from my address when e-mailing.)

-- 
Mark Nelson
Office Graphics - Visio
Microsoft Corporation

This posting is provided "AS IS" with no warranties, and confers no rights.

"MartinreaNV"  wrote in message 
news:BA531FBB-20B6-4653-AD87-977F05D89A32@microsoft.com...
> They look standard to me...just flowcharts with different shapes...nothing
> fancy at all.  They open fine with Visio 2003 just not with Visio 2007.
> There are other documents that look just like them but do not have this
> problem so it's throwing me for a loop.  For now I am running both 2003 
> and
> 2007 to get around this problem for a couple users.
>
> "Al Edlund" wrote:
>
>> are these 'standard' drawings or are they calling attached add-ins/code?
>> al
>> "MartinreaNV"  wrote in message
>> news:09290F36-A3D3-468A-B067-B5187DA1D974@microsoft.com...
>> > Thanks for the suggestion.  I have tried this and received same result.
>> > Same
>> > error occurred when I opened file in v2007.
>> >
>> > "Al Edlund" wrote:
>> >
>> >> I'd start by trying to save the 'troubled' documents in v2003 as xml
>> >> files,
>> >> and see if I can open the xml versions in v2007.
>> >> al
>> >>
>> >> "MartinreaNV"  wrote in message
>> >> news:2361A04A-DB40-4B3B-8D6C-7767E285F5BA@microsoft.com...
>> >> >I have installed Visio Standard 2007.  I have many old Visio drawings
>> >> >created
>> >> > in previous versions of Visio....from Visio 3 to Visio 2003.  There 
>> >> > are
>> >> > many
>> >> > old drawings I cannot open in 2007, but they still open fine in 
>> >> > 2003.
>> >> > Visio
>> >> > will start then crash and send error report to MS.  Visio error 
>> >> > screen
>> >> > just
>> >> > states that Visio has encountered an error and needs to close.  I 
>> >> > have
>> >> > tried
>> >> > many different solutions to try and open, but nothing has helped. 
>> >> > Any
>> >> > new
>> >> > ideas would be appreciated.  Thanks.
>> >>
>>
date: Tue, 6 May 2008 19:27:12 -0700   author:   Mark Nelson [MS]

Re: Cannot open older version drawings   
Hi,  has there been any progress on this issue?  I have the same scenario.  
The weird thing is that the problems just began recently.  Up until last 
week, we were able to open any earlier drawings with Visio 2007, now we can 
open none.

Thanks,

Dain

"Mark Nelson [MS]" wrote:

> If you are able to send me the file for analysis, we can investigate the 
> problem.  Perhaps we can make sure it doesn't crash in the next version.
> 
> (Remove "online" from my address when e-mailing.)
> 
> -- 
> Mark Nelson
> Office Graphics - Visio
> Microsoft Corporation
> 
> This posting is provided "AS IS" with no warranties, and confers no rights.
> 
> "MartinreaNV"  wrote in message 
> news:BA531FBB-20B6-4653-AD87-977F05D89A32@microsoft.com...
> > They look standard to me...just flowcharts with different shapes...nothing
> > fancy at all.  They open fine with Visio 2003 just not with Visio 2007.
> > There are other documents that look just like them but do not have this
> > problem so it's throwing me for a loop.  For now I am running both 2003 
> > and
> > 2007 to get around this problem for a couple users.
> >
> > "Al Edlund" wrote:
> >
> >> are these 'standard' drawings or are they calling attached add-ins/code?
> >> al
> >> "MartinreaNV"  wrote in message
> >> news:09290F36-A3D3-468A-B067-B5187DA1D974@microsoft.com...
> >> > Thanks for the suggestion.  I have tried this and received same result.
> >> > Same
> >> > error occurred when I opened file in v2007.
> >> >
> >> > "Al Edlund" wrote:
> >> >
> >> >> I'd start by trying to save the 'troubled' documents in v2003 as xml
> >> >> files,
> >> >> and see if I can open the xml versions in v2007.
> >> >> al
> >> >>
> >> >> "MartinreaNV"  wrote in message
> >> >> news:2361A04A-DB40-4B3B-8D6C-7767E285F5BA@microsoft.com...
> >> >> >I have installed Visio Standard 2007.  I have many old Visio drawings
> >> >> >created
> >> >> > in previous versions of Visio....from Visio 3 to Visio 2003.  There 
> >> >> > are
> >> >> > many
> >> >> > old drawings I cannot open in 2007, but they still open fine in 
> >> >> > 2003.
> >> >> > Visio
> >> >> > will start then crash and send error report to MS.  Visio error 
> >> >> > screen
> >> >> > just
> >> >> > states that Visio has encountered an error and needs to close.  I 
> >> >> > have
> >> >> > tried
> >> >> > many different solutions to try and open, but nothing has helped. 
> >> >> > Any
> >> >> > new
> >> >> > ideas would be appreciated.  Thanks.
> >> >>
> >> 
> 
> 
>
date: Thu, 10 Jul 2008 11:59:03 -0700   author:   Dain M.

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