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date: Wed, 19 Mar 2008 13:30:25 -0700,    group: microsoft.public.visio.troubleshoot        back       


Garbled icon generation in Visio 2007   
When creating a master out of a shape with very complex geometry, the 
automatically generated icon gets garbled - it almost looks like a well of 
ink has been spilled on the icon.  This only happens in Visio 2007, not 
Visio 2003.  Anybody have any thoughts?

-- 
Jonathan Kallay
Visimation Inc.
www.visimation.com
www.shapesource.com
date: Wed, 19 Mar 2008 13:30:25 -0700   author:   J Kallay

RE: Garbled icon generation in Visio 2007   
{\rtf1\ansi\ansicpg1252\deff0\deflang1033{\fonttbl{\f0\fnil\fprq2\fcharset0 MS Sans Serif;}}
\viewkind4\uc1\pard\f0\fs20 Can you share some simple repro steps to see the issue, or provide a little more detail on what you mean by 'complex geometry'?  Is your shape comprised of Visio native objects (lines, filled objects, text) or does it also contain metafile objects (pasted WMF, EMF, JPG, BMP, etc.)?  
\par 
\par 
\par Barb Way
\par Product Support - Visio
\par Microsoft Corporation
\par This posting is provided "AS IS" with no warranties, and confers no rights.
\par 
\par }
date: Wed, 19 Mar 2008 22:33:31 GMT   author:   (Barb Way)

Re: Garbled icon generation in Visio 2007   
I tried attaching two stencils to a message, but I suppose the message was 
rejected by the usenet server since it never posted.

  A good example would be a shape such as on the free US map stencil we have 
at www.shapesource.com.  The map is composed of native Visio shapes with 
polylineTo rows in the ShapeSheet, and when I drag it to a blank stencil I 
get a garbled icon.  Note, by the way, that nobody else here has had this 
issue.

-- 
Jonathan Kallay
Visimation Inc.
www.visimation.com
www.shapesource.com
"Barb Way"  wrote in message 
news:qK1DDFhiIHA.360@TK2MSFTNGHUB02.phx.gbl...
> Can you share some simple repro steps to see the issue, or provide a 
> little
> more detail on what you mean by 'complex geometry'?  Is your shape
> comprised of Visio native objects (lines, filled objects, text) or does it
> also contain metafile objects (pasted WMF, EMF, JPG, BMP, etc.)?
>
>
> Barb Way
> Product Support - Visio
> Microsoft Corporation
> This posting is provided "AS IS" with no warranties, and confers no 
> rights.
date: Mon, 24 Mar 2008 12:07:02 -0700   author:   J Kallay

Re: Garbled icon generation in Visio 2007   
{\rtf1\ansi\ansicpg1252\deff0\deflang1033{\fonttbl{\f0\fnil\fprq2\fcharset0 MS Sans Serif;}}
\viewkind4\uc1\pard\f0\fs20 If it only happens on one system, then I would suspect either that the Visio installation or the copy of the stencil might be corrupt, or that there is a problem with the Video driver.
\par 
\par Check to see if it happens when Windows is booted in Safe Mode.  If yes, suspect the Video driver.
\par If the problem still occurs in Safe Mode, then you can reboot and repair Visio from the Control Panel.
\par 
\par 
\par Barb Way
\par Product Support - Visio
\par Microsoft Corporation
\par [This posting is provided "As Is" with no warranties, and confers no rights.]
\par \pard\li720 --------------------
\par 
\par I tried attaching two stencils to a message, but I suppose the message was 
\par rejected by the usenet server since it never posted.
\par 
\par   A good example would be a shape such as on the free US map stencil we have 
\par at www.shapesource.com.  The map is composed of native Visio shapes with 
\par polylineTo rows in the ShapeSheet, and when I drag it to a blank stencil I 
\par get a garbled icon.  Note, by the way, that nobody else here has had this 
\par issue.
\par 
\par -- 
\par Jonathan Kallay
\par Visimation Inc.
\par www.visimation.com
\par www.shapesource.com
\par "Barb Way"  wrote in message 
\par news:qK1DDFhiIHA.360@TK2MSFTNGHUB02.phx.gbl...
\par > Can you share some simple repro steps to see the issue, or provide a 
\par > little
\par > more detail on what you mean by 'complex geometry'?  Is your shape
\par > comprised of Visio native objects (lines, filled objects, text) or does it
\par > also contain metafile objects (pasted WMF, EMF, JPG, BMP, etc.)?
\par >
\par >
\par > Barb Way
\par > Product Support - Visio
\par > Microsoft Corporation
\par > This posting is provided "AS IS" with no warranties, and confers no 
\par > rights. 
\par 
\par 
\par \pard 
\par 
\par }
date: Tue, 25 Mar 2008 23:20:51 GMT   author:   (Barb Way)

Re: Garbled icon generation in Visio 2007   
Hmm.  Well, I've tried both Safe Mode and repairing the Visio installation, 
neither of which has resolved the problem.

-- 
Jonathan Kallay
Visimation Inc.
www.visimation.com
www.shapesource.com
"Barb Way"  wrote in message 
news:%23CNVf7sjIHA.1500@TK2MSFTNGHUB02.phx.gbl...
> If it only happens on one system, then I would suspect either that the
> Visio installation or the copy of the stencil might be corrupt, or that
> there is a problem with the Video driver.
>
> Check to see if it happens when Windows is booted in Safe Mode.  If yes,
> suspect the Video driver.
> If the problem still occurs in Safe Mode, then you can reboot and repair
> Visio from the Control Panel.
>
>
> Barb Way
> Product Support - Visio
> Microsoft Corporation
> [This posting is provided "As Is" with no warranties, and confers no
> rights.]
> --------------------
>
> I tried attaching two stencils to a message, but I suppose the message was
> rejected by the usenet server since it never posted.
>
>  A good example would be a shape such as on the free US map stencil we
> have
> at www.shapesource.com.  The map is composed of native Visio shapes with
> polylineTo rows in the ShapeSheet, and when I drag it to a blank stencil I
> get a garbled icon.  Note, by the way, that nobody else here has had this
> issue.
>
> -- 
> Jonathan Kallay
> Visimation Inc.
> www.visimation.com
> www.shapesource.com
> "Barb Way"  wrote in message
> news:qK1DDFhiIHA.360@TK2MSFTNGHUB02.phx.gbl...
>> Can you share some simple repro steps to see the issue, or provide a
>> little
>> more detail on what you mean by 'complex geometry'?  Is your shape
>> comprised of Visio native objects (lines, filled objects, text) or does 
>> it
>> also contain metafile objects (pasted WMF, EMF, JPG, BMP, etc.)?
>>
>>
>> Barb Way
>> Product Support - Visio
>> Microsoft Corporation
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>
>
>
date: Wed, 26 Mar 2008 10:43:18 -0700   author:   J Kallay

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