|
|
|
date: Mon, 6 Oct 2008 13:46:21 -0700,
group: microsoft.public.project
back
Re: Microsoft Project has encountered a problem
Bill2007,
Are you using Norton Internet Security? Do you have the Norton
Office Plug-in enabled? If "yes" to both, please disable the Office
Plug-in. Restart your PC and is all fixed?
See the post titled "Microsoft Office Project has stopped working"
started on Oct 1 by "Kazier" in this newsgroup.
I hope this helps. Let us know how you get along.
Julie
Project MVP
Visit http://project.mvps.org/ for the FAQs and additional
information about Microsoft Project
"Bill2007" wrote in message
news:791A36BF-C685-4447-9463-42FA253C5404@microsoft.com...
> Hi; I have Office Project 2007, SP1, computer OS is XP. It has
> been a
> month since I used Project. When I tried to open a Project file
> today, I
> received the message: "Microsoft Project has encountered a
> problem and needs
> to close..." There are no other error messages to indicate what
> is
> happening. I used the Help / Microsoft Office Diagnostics, but no
> problems
> were indicated.
> I can open Project, create a new file and save the file.
> Everything looks
> normal. But, when I try to open a file, I get the message and
> Project
> closes. I have tried to open a number of files and get the same
> results with
> each file.
> I will appreciate any recommendations. Thanks, Bill
date: Mon, 6 Oct 2008 17:09:17 -0400
author: JulieS
RE: Microsoft Project has encountered a problem
Hi; I found a solution in another thread in this Group. In Norton: In Real
Time Protection, disable scanning of Windows Office documents.
Bill
"Bill2007" wrote:
> Hi; I have Office Project 2007, SP1, computer OS is XP. It has been a
> month since I used Project. When I tried to open a Project file today, I
> received the message: "Microsoft Project has encountered a problem and needs
> to close..." There are no other error messages to indicate what is
> happening. I used the Help / Microsoft Office Diagnostics, but no problems
> were indicated.
> I can open Project, create a new file and save the file. Everything looks
> normal. But, when I try to open a file, I get the message and Project
> closes. I have tried to open a number of files and get the same results with
> each file.
> I will appreciate any recommendations. Thanks, Bill
date: Mon, 6 Oct 2008 14:57:48 -0700
author: Bill2007
Re: Microsoft Project has encountered a problem
Thanks, Julie. I discovered the Norton Office plug-in solution and it worked
for me. Will either Norton or Microsoft fix this so that the Norton plug-in
may be turned back on?
Thanks,
Bill
"JulieS" wrote:
> Bill2007,
>
> Are you using Norton Internet Security? Do you have the Norton
> Office Plug-in enabled? If "yes" to both, please disable the Office
> Plug-in. Restart your PC and is all fixed?
>
> See the post titled "Microsoft Office Project has stopped working"
> started on Oct 1 by "Kazier" in this newsgroup.
>
> I hope this helps. Let us know how you get along.
>
> Julie
> Project MVP
>
> Visit http://project.mvps.org/ for the FAQs and additional
> information about Microsoft Project
>
>
>
> "Bill2007" wrote in message
> news:791A36BF-C685-4447-9463-42FA253C5404@microsoft.com...
> > Hi; I have Office Project 2007, SP1, computer OS is XP. It has
> > been a
> > month since I used Project. When I tried to open a Project file
> > today, I
> > received the message: "Microsoft Project has encountered a
> > problem and needs
> > to close..." There are no other error messages to indicate what
> > is
> > happening. I used the Help / Microsoft Office Diagnostics, but no
> > problems
> > were indicated.
> > I can open Project, create a new file and save the file.
> > Everything looks
> > normal. But, when I try to open a file, I get the message and
> > Project
> > closes. I have tried to open a number of files and get the same
> > results with
> > each file.
> > I will appreciate any recommendations. Thanks, Bill
>
>
>
date: Tue, 7 Oct 2008 10:58:12 -0700
author: Bill2007
Re: Microsoft Project has encountered a problem
Hi Bill,
I can't speak for either Microsoft or Norton :-) The issue with the
Norton Plug-in has been around for a fairly long time. You are not
more at risk with the plug-in disabled. As long as you are running
the rest of the virus/spam protection and it's up to date, you
should be just fine.
I hope this helps. Let us know how you get along.
Julie
Project MVP
Visit http://project.mvps.org/ for the FAQs and additional
information about Microsoft Project
"Bill2007" wrote in message
news:29397DD2-B5B5-424C-972A-9A7801E3E89F@microsoft.com...
> Thanks, Julie. I discovered the Norton Office plug-in solution
> and it worked
> for me. Will either Norton or Microsoft fix this so that the
> Norton plug-in
> may be turned back on?
>
> Thanks,
>
> Bill
>
> "JulieS" wrote:
>
>> Bill2007,
>>
>> Are you using Norton Internet Security? Do you have the Norton
>> Office Plug-in enabled? If "yes" to both, please disable the
>> Office
>> Plug-in. Restart your PC and is all fixed?
>>
>> See the post titled "Microsoft Office Project has stopped
>> working"
>> started on Oct 1 by "Kazier" in this newsgroup.
>>
>> I hope this helps. Let us know how you get along.
>>
>> Julie
>> Project MVP
>>
>> Visit http://project.mvps.org/ for the FAQs and additional
>> information about Microsoft Project
>>
>>
>>
>> "Bill2007" wrote in message
>> news:791A36BF-C685-4447-9463-42FA253C5404@microsoft.com...
>> > Hi; I have Office Project 2007, SP1, computer OS is XP. It
>> > has
>> > been a
>> > month since I used Project. When I tried to open a Project
>> > file
>> > today, I
>> > received the message: "Microsoft Project has encountered a
>> > problem and needs
>> > to close..." There are no other error messages to indicate
>> > what
>> > is
>> > happening. I used the Help / Microsoft Office Diagnostics, but
>> > no
>> > problems
>> > were indicated.
>> > I can open Project, create a new file and save the file.
>> > Everything looks
>> > normal. But, when I try to open a file, I get the message and
>> > Project
>> > closes. I have tried to open a number of files and get the
>> > same
>> > results with
>> > each file.
>> > I will appreciate any recommendations. Thanks, Bill
>>
>>
>>
date: Wed, 8 Oct 2008 07:22:26 -0400
author: JulieS
|
|
