I've been having trouble with office 2007 since the service pack update. When I exit excel, powerpoint, or word, I often get an error message which is along the lines of 'Powerpoint' has stopped working, and iwhichever package I'm using reloads. I also find that if I double click on a file name to launch powerpoint from searching files, it starts powerpoint viewer. I need to load the file from powerpoint itself to get the file to load correctly. Any ideas? -- MikeM
Mike, In the first instance: I have had the same problem with both Word and PowerPoint. In my case it is definitely caused by the HP printer driver. If you have a HP printer, make the XPS driver the default and then select the HP driver when you want to print. AND COMPLAIN TO HP. THIS HAS BEEN GOING ON FOR OVER A YEAR! HP NEEDS TO FIX THIS PROBLEM. "MikeM" wrote: > I've been having trouble with office 2007 since the service pack update. When > I exit excel, powerpoint, or word, I often get an error message which is > along the lines of 'Powerpoint' has stopped working, and iwhichever package > I'm using reloads. > > I also find that if I double click on a file name to launch powerpoint from > searching files, it starts powerpoint viewer. I need to load the file from > powerpoint itself to get the file to load correctly. > > Any ideas? > -- > MikeM
Post this to the Power Point newsgroup as it is there where many experts on PP are http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?dg=microsoft.public.powerpoint -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "MikeM" wrote in message news:81826E96-619C-4367-AC32-18FA68790FA5@microsoft.com... > I've been having trouble with office 2007 since the service pack update. When > I exit excel, powerpoint, or word, I often get an error message which is > along the lines of 'Powerpoint' has stopped working, and iwhichever package > I'm using reloads. > > I also find that if I double click on a file name to launch powerpoint from > searching files, it starts powerpoint viewer. I need to load the file from > powerpoint itself to get the file to load correctly. > > Any ideas? > -- > MikeM
This issue with PowerPoint has nothing to do with the HP printer or it's driver -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "HP PRINTER DRIVER IS THE CAUSE" wrote in message news:BC75FE99-1EB5-427B-89C4-719360CC31EB@microsoft.com... > Mike, > In the first instance: I have had the same problem with both Word and > PowerPoint. In my case it is definitely caused by the HP printer driver. If > you have a HP printer, make the XPS driver the default and then select the HP > driver when you want to print. > AND COMPLAIN TO HP. THIS HAS BEEN GOING ON FOR OVER A YEAR! HP NEEDS TO FIX > THIS PROBLEM. > > > "MikeM" wrote: > >> I've been having trouble with office 2007 since the service pack update. When >> I exit excel, powerpoint, or word, I often get an error message which is >> along the lines of 'Powerpoint' has stopped working, and iwhichever package >> I'm using reloads. >> >> I also find that if I double click on a file name to launch powerpoint from >> searching files, it starts powerpoint viewer. I need to load the file from >> powerpoint itself to get the file to load correctly. >> >> Any ideas? >> -- >> MikeM
This issue has everything to do with HP printers. I have a dell XPS and had the same problem with powerpoint not shutting down correctly. It was frustrating. I uninstalled my HP printer software and now everything works great.
