I brought a laptop HP windows Vista basic.Every time when I try to use microsoft word,a message want me to type in the product key,I found it in the back of the computer,but it said was wrong(I also tried many times). Now I can not use microsoft word,this is crazy. Please someone help me! what I have to do?
That product key is for Windows, not Word. You need to call HP and ask them where to find the right one. -- JoAnn Paules MVP Microsoft [Publisher] Tech Editor for "Microsoft Publisher 2007 For Dummies" "govind" wrote in message news:BF68C374-1E10-4FED-93BD-B31F4E07303F@microsoft.com... >I brought a laptop HP windows Vista basic.Every time when I try to use > microsoft word,a message want me to type in the product key,I found it in > the > back of the computer,but it said was wrong(I also tried many times). > > Now I can not use microsoft word,this is crazy. > Please someone help me! what I have to do? > >
Computer manufacturers often install a trial version of Microsoft Office. If you are getting a prompt to type in a Product Key when opening a Microsoft Office program, it is likely the trial period is over and you'll need to purchase a license (product key) for Microsoft Office. The product key affixed to your computer is for Windows Vista (the operating system) and not for Microsoft Office. Please review the following: How to determine whether you have a trial edition of a 2007 Office suite or program installed: http://support.microsoft.com/kb/927920/en-us How to convert a trial version of a 2007 Office suite or program to a full retail perpetual license version: http://support.microsoft.com/kb/927756/en-us How to buy the 2007 Microsoft Office suites: http://office.microsoft.com/en-us/suites/FX101678741033.aspx?ofcresset=1 -- Carey Frisch Microsoft MVP Windows Desktop Experience - Windows Vista Enthusiast --------------------------------------------------------------- "govind" wrote in message news:BF68C374-1E10-4FED-93BD-B31F4E07303F@microsoft.com... I brought a laptop HP windows Vista basic.Every time when I try to use microsoft word,a message want me to type in the product key,I found it in the back of the computer,but it said was wrong(I also tried many times). Now I can not use microsoft word,this is crazy. Please someone help me! what I have to do?