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date: Thu, 3 Jul 2008 17:21:00 -0700,    group: microsoft.public.office.setup        back       


my product key is not working. if i enter.   
I brought a laptop HP windows Vista basic.Every time when I try to use 
microsoft word,a message want me to type in the product key,I found it in the 
back of the computer,but it said was wrong(I also tried many times).

Now I can not use microsoft word,this is crazy.
Please someone help me! what I have to do?
date: Thu, 3 Jul 2008 17:21:00 -0700   author:   govind

Re: my product key is not working. if i enter.   
That product key is for Windows, not Word. You need to call HP and ask them 
where to find the right one.

-- 

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



"govind"  wrote in message 
news:BF68C374-1E10-4FED-93BD-B31F4E07303F@microsoft.com...
>I brought a laptop HP windows Vista basic.Every time when I try to use
> microsoft word,a message want me to type in the product key,I found it in 
> the
> back of the computer,but it said was wrong(I also tried many times).
>
> Now I can not use microsoft word,this is crazy.
> Please someone help me! what I have to do?
>
>
date: Thu, 3 Jul 2008 20:30:33 -0400   author:   JoAnn Paules

Re: my product key is not working. if i enter.   
Computer manufacturers often install a trial version of Microsoft Office.  
If you are getting a prompt to type in a Product Key when opening a Microsoft 
Office program, it is likely the trial period is over and you'll need to purchase a 
license (product key) for Microsoft Office.

The product key affixed to your computer is for Windows Vista (the operating system) 
and not for Microsoft Office. 
 
Please review the following:

How to determine whether you have a trial edition of a 
2007 Office suite or program installed:
http://support.microsoft.com/kb/927920/en-us

How to convert a trial version of a 2007 Office 
suite or program to a full retail perpetual license version:
http://support.microsoft.com/kb/927756/en-us

How to buy the 2007 Microsoft Office suites:
http://office.microsoft.com/en-us/suites/FX101678741033.aspx?ofcresset=1


-- 
Carey Frisch
Microsoft MVP
Windows Desktop Experience -
Windows Vista Enthusiast

---------------------------------------------------------------

"govind"  wrote in message news:BF68C374-1E10-4FED-93BD-B31F4E07303F@microsoft.com...
I brought a laptop HP windows Vista basic.Every time when I try to use 
microsoft word,a message want me to type in the product key,I found it in the 
back of the computer,but it said was wrong(I also tried many times).

Now I can not use microsoft word,this is crazy.
Please someone help me! what I have to do?
date: Thu, 3 Jul 2008 21:43:23 -0500   author:   Carey Frisch [MVP]

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