I loaded a laptop running Windows XP Professional with the latest version of Microsoft Dynamics Great Plains program. That went fine. However when the program was activated, the metrics (chart) section of the page displayed the following error: "Metrics are not available because Microsoft Office chart control s missing." We are using MS Office standard 2007 and have the latest updates / patches for it. If anyone can point me in the right direction, it would be appreciated.
Hi Vinny, If you're using GP 9.0. you can get this if you haven't installed the MS Office *2003* web components from http://microsoft.com/downloads (The legacy charting engine in Office 2007 differs from the new default chart engine). You may want to also followup with the folks in the Great Plains discussiong group through the link below. =============== <<"Vinnypie" wrote in message news:690A3339-F8B8-4FDF-B4B4-DF93CA1AE66A@microsoft.com... I loaded a laptop running Windows XP Professional with the latest version of Microsoft Dynamics Great Plains program. That went fine. However when the program was activated, the metrics (chart) section of the page displayed the following error: "Metrics are not available because Microsoft Office chart control s missing." We are using MS Office standard 2007 and have the latest updates / patches for it. If anyone can point me in the right direction, it would be appreciated.<< -- Please let us know if this has helped, Bob Buckland ?:-) MS Office System Products MVP >>*Courtesy is not expensive and can pay big dividends<< LINKS A. Specific newsgroup/discussion group mentioned in this message: news://msnews.microsoft.com/microsoft.public.greatplains or via browser: http://microsoft.com/communities/newsgroups/en-us/?dg=microsoft.public.greatplains B. MS Office Community discussion/newsgroups via Web Browser http://microsoft.com/office/community/en-us/default.mspx or Microsoft hosted newsgroups via Outlook Express/newsreader news://msnews.microsoft.com