I have been using Microsoft Shared Fax locally and it has been working great. The problem I ran into is we created a shared contact list in the public folders part of exchange so everyone can use the same vendors etc. When I imported the contacts from excel they did not throw a +1 in front of our local area code. I created distribution lists and they work fine. What I can't figure out is now that it is in Public Folders and you add a "new" contact it adds a +1 then the local area code. Well the fax will fax everyone that does not have the +1 and will error out on the new contacts. Has anyone ran across this before. I can't get it to fax long distance by using the dialing rules aspect of the wizard. Any ideas? Thank you in advance for your help. - E