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date: Sat, 5 Jul 2008 12:43:00 -0700,    group: microsoft.public.outlook.installation        back       


OL2k7 new install - unable to locate incoming mail   
Greetings all - 
Platform: Dell XPS M1530, Intel Core2 Duo 2.4Ghz, 4GM Ram, 250 GB hd.  Vista 
Ultimate SP1

Just ordered and installed Outlook 2007.  The automated install apparently 
found my previous OL2003 .pst file, imported all messages, contacts, and even 
all my POP3 and SMTP settings. 

"Test account settings" seems to work fine, sending works fine; but incoming 
mail is not appearing in my inbox. 

I have sent test messages to other accounts successfully.  Whether I "reply" 
to the message, or type in my email address, "send/receive" appears to work 
with no errors (even in the detail view), but no new email messages appear in 
my inbox.  

I have checked the JunkMail folder, and turned off anti-virus email scanning 
(Norton 360). 

Any ideas would be welcome...
S2
date: Sat, 5 Jul 2008 12:43:00 -0700   author:   S2

Re: OL2k7 new install - unable to locate incoming mail   
Don't multipost.

-- 
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"S2"  wrote in message 
news:BC8D85D5-ACBE-4E30-9C86-EE088452A40F@microsoft.com...
> Greetings all -
> Platform: Dell XPS M1530, Intel Core2 Duo 2.4Ghz, 4GM Ram, 250 GB hd. 
> Vista
> Ultimate SP1
>
> Just ordered and installed Outlook 2007.  The automated install apparently
> found my previous OL2003 .pst file, imported all messages, contacts, and 
> even
> all my POP3 and SMTP settings.
>
> "Test account settings" seems to work fine, sending works fine; but 
> incoming
> mail is not appearing in my inbox.
>
> I have sent test messages to other accounts successfully.  Whether I 
> "reply"
> to the message, or type in my email address, "send/receive" appears to 
> work
> with no errors (even in the detail view), but no new email messages appear 
> in
> my inbox.
>
> I have checked the JunkMail folder, and turned off anti-virus email 
> scanning
> (Norton 360).
>
> Any ideas would be welcome...
> S2
date: Sat, 5 Jul 2008 23:19:09 +0200   author:   Roady [MVP] newsgroups_DELETE_@_DELETE_sparnaaij_NO_._SPAM_net

Re: OL2k7 new install - unable to locate incoming mail   
Got it. 

The question remains - 

Thx in advance

"Roady [MVP]" wrote:

> Don't multipost.
> 
> -- 
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
> 
> http://www.msoutlook.info/
> Real World Questions, Real World Answers
> 
> -----
> 
> "S2"  wrote in message 
> news:BC8D85D5-ACBE-4E30-9C86-EE088452A40F@microsoft.com...
> > Greetings all -
> > Platform: Dell XPS M1530, Intel Core2 Duo 2.4Ghz, 4GM Ram, 250 GB hd. 
> > Vista
> > Ultimate SP1
> >
> > Just ordered and installed Outlook 2007.  The automated install apparently
> > found my previous OL2003 .pst file, imported all messages, contacts, and 
> > even
> > all my POP3 and SMTP settings.
> >
> > "Test account settings" seems to work fine, sending works fine; but 
> > incoming
> > mail is not appearing in my inbox.
> >
> > I have sent test messages to other accounts successfully.  Whether I 
> > "reply"
> > to the message, or type in my email address, "send/receive" appears to 
> > work
> > with no errors (even in the detail view), but no new email messages appear 
> > in
> > my inbox.
> >
> > I have checked the JunkMail folder, and turned off anti-virus email 
> > scanning
> > (Norton 360).
> >
> > Any ideas would be welcome...
> > S2 
>
date: Sat, 5 Jul 2008 16:05:00 -0700   author:   S2

Re: OL2k7 new install - unable to locate incoming mail   
Yup, but got answered in another newsgroup. Or at least you have an active 
discussion there. If you multipost people are unaware of the other tread and 
there is no way to follow the entire discussion.

-- 
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"S2"  wrote in message 
news:00A85D0D-04AC-4C11-A1EF-2BF0EB7CFA86@microsoft.com...
> Got it.
>
> The question remains -
>
> Thx in advance
>
> "Roady [MVP]" wrote:
>
>> Don't multipost.
>>
>> -- 
>> Robert Sparnaaij [MVP-Outlook]
>> Coauthor, Configuring Microsoft Outlook 2003
>> http://www.howto-outlook.com/
>> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>>
>> http://www.msoutlook.info/
>> Real World Questions, Real World Answers
>>
>> -----
>>
>> "S2"  wrote in message
>> news:BC8D85D5-ACBE-4E30-9C86-EE088452A40F@microsoft.com...
>> > Greetings all -
>> > Platform: Dell XPS M1530, Intel Core2 Duo 2.4Ghz, 4GM Ram, 250 GB hd.
>> > Vista
>> > Ultimate SP1
>> >
>> > Just ordered and installed Outlook 2007.  The automated install 
>> > apparently
>> > found my previous OL2003 .pst file, imported all messages, contacts, 
>> > and
>> > even
>> > all my POP3 and SMTP settings.
>> >
>> > "Test account settings" seems to work fine, sending works fine; but
>> > incoming
>> > mail is not appearing in my inbox.
>> >
>> > I have sent test messages to other accounts successfully.  Whether I
>> > "reply"
>> > to the message, or type in my email address, "send/receive" appears to
>> > work
>> > with no errors (even in the detail view), but no new email messages 
>> > appear
>> > in
>> > my inbox.
>> >
>> > I have checked the JunkMail folder, and turned off anti-virus email
>> > scanning
>> > (Norton 360).
>> >
>> > Any ideas would be welcome...
>> > S2
>>
date: Sun, 6 Jul 2008 01:19:19 +0200   author:   Roady [MVP] newsgroups_DELETE_@_DELETE_sparnaaij_NO_._SPAM_net

Re: OL2k7 new install - unable to locate incoming mail   
<le sigh>

Thanks Roady.  A little background: I posted this question after - 
1) Searching the knowledgebase
2) Submitting my retail point of sale, new-out-of-the-box Microsoft product 
key, only to have the Microsoft site argue that it wasn't valid (although, 
intriguingly enough, the product did "activate" over the internet), and 
3) Searched the newsgroups

...yet and still not finding an answer.  

At that point I snapped.  Over the edge.  In an absolute spasmodic fit of 
illogic and paranoid schizophrenia, I wildly and willfully, with malice 
aforethought, committed the astonishing crime of posting in two (2, deux, 
dos) places - here and in "General".  Kinda hopin' for a little love from 
some other poor soul who perchance may have paid a fair bit of money for 
software that appears somewhat frivolous about where it scatters the incoming 
mail, and could help me out of the self-inflicted dungeon I seem to have 
fallen into.  'Cuz, y'know, I haven't had enough pain and frustration yet 
today. 

Mass apologies.  Bygones. 

I've read and re-read each of my postings in each forum.  Multiple times.  
My posting has been answered in neither, although fascinatingly enough, I did 
receive your exceptionally helpful two-word chastisement in both (which seems 
to me to be the height of irony, but hey, maybe that's just me). 

I am so sorry for posting the same question twice.  I will never, ever do it 
again.  I am wearing sackcloth and ashes, underfunnies two sizes too tight, 
I've sacrificed two goats and a chicken, and am voluntarily subjecting myself 
to the original Harry Potter on commercial TV (complete with commercial 
interruptions - lots and lots of them) as an act of humble contrition. 

It seems to me we have 3 options at this point: 
1) Please help me answer my question 
2) Please provide directions to the post where it has been answered (with 
hopefully just the slightest drilldown of granularity beyond "another 
newsgroup" - which, while I must admit is endlessly encouraging, is somewhat 
less than effective in terms of locating the answer) - or
3) Concede the fact that the answer is also beyond your grasp at current, 
and while you felt interestingly compelled to assert a stream of brilliantly 
succinct treatises on newsgroup protocol in place of an aswer, that is in 
fact, all you are able to provide, and I (now properly educated and 
humiliated) should seek an answer to the issue I'm facing with one who CAN 
assist in that department. 

Harry, Ron, Hymie, Haggrid and Dumbledore join me in breathless anticipation 
of your decision. 

Thanks again - 
S2

"Roady [MVP]" wrote:

> Yup, but got answered in another newsgroup. Or at least you have an active 
> discussion there. If you multipost people are unaware of the other tread and 
> there is no way to follow the entire discussion.
> 
> -- 
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
> 
> http://www.msoutlook.info/
> Real World Questions, Real World Answers
> 
> -----
> 
> "S2"  wrote in message 
> news:00A85D0D-04AC-4C11-A1EF-2BF0EB7CFA86@microsoft.com...
> > Got it.
> >
> > The question remains -
> >
> > Thx in advance
> >
> > "Roady [MVP]" wrote:
> >
> >> Don't multipost.
> >>
> >> -- 
> >> Robert Sparnaaij [MVP-Outlook]
> >> Coauthor, Configuring Microsoft Outlook 2003
> >> http://www.howto-outlook.com/
> >> Outlook FAQ, HowTo, Downloads, Add-Ins and more
> >>
> >> http://www.msoutlook.info/
> >> Real World Questions, Real World Answers
> >>
> >> -----
> >>
> >> "S2"  wrote in message
> >> news:BC8D85D5-ACBE-4E30-9C86-EE088452A40F@microsoft.com...
> >> > Greetings all -
> >> > Platform: Dell XPS M1530, Intel Core2 Duo 2.4Ghz, 4GM Ram, 250 GB hd.
> >> > Vista
> >> > Ultimate SP1
> >> >
> >> > Just ordered and installed Outlook 2007.  The automated install 
> >> > apparently
> >> > found my previous OL2003 .pst file, imported all messages, contacts, 
> >> > and
> >> > even
> >> > all my POP3 and SMTP settings.
> >> >
> >> > "Test account settings" seems to work fine, sending works fine; but
> >> > incoming
> >> > mail is not appearing in my inbox.
> >> >
> >> > I have sent test messages to other accounts successfully.  Whether I
> >> > "reply"
> >> > to the message, or type in my email address, "send/receive" appears to
> >> > work
> >> > with no errors (even in the detail view), but no new email messages 
> >> > appear
> >> > in
> >> > my inbox.
> >> >
> >> > I have checked the JunkMail folder, and turned off anti-virus email
> >> > scanning
> >> > (Norton 360).
> >> >
> >> > Any ideas would be welcome...
> >> > S2
> >>
date: Sat, 5 Jul 2008 17:10:01 -0700   author:   S2

Re: OL2k7 new install - unable to locate incoming mail   
It would have been great if you guys could have answered this question. I 
have a user who i just upgraded to outlook2007 and i'm having the exact same 
problem.
date: Thu, 7 Aug 2008 13:05:00 -0700   author:   IGShelpdesk

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