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date: Thu, 4 Sep 2008 13:16:01 -0700,
group: microsoft.public.outlook.general
back
Re: Send/Receive Not working without reboot
Just the same ones we post here every day.
It is difficult to determine why automatic polling is failing when you do
not post your mail account type, connection type and polling settings. If
automatic polling once worked and now fails, you also need to examine what
changes were made to your setup before automatic polling stopped working.
In general, here are the reasons automatic polling might fail in Outlook:
1. You have created an unrealistic polling interval. Many users set their
polling interval to 1 minute thinking they will be downloading mail
continuously as it arrives. Such settings are not recommended. They put an
unnecessary strain on mail servers and can create conflicting polling
requests that can damage your Send/Receive Group or even your account
settings. 10 minutes is the recommended minimum.
2. While exiting Outlook, you inadvertently set your profile to Work Offline
(this option is immediately above the Exit command in the File menu).
3. You have a damaged Send/Receive Group as documented here:
http://support.microsoft.com/support/kb/articles/q312/3/36.asp
4. You have overridden your Send/Receive Group settings as documented here:
http://support.microsoft.com/support/kb/articles/q320/8/36.asp
5. Your mail account settings are corrupt. Recreate your mail account from
scratch.
6. Firewall software is blocking your transmission. Disable your Firewall
temporarily to see if automatic polling is restored.
--
Russ Valentine
[MVP-Outlook]
"SB Mull" wrote in message
news:556924E9-AF27-4A7E-B806-4819653822F8@microsoft.com...
> Anybody have any ideas about this problem?
> --
> Sandra
>
>
> "SB Mull" wrote:
>
>> My problem didn't start until about a week ago, so I have to wonder if it
>> is
>> related to an update - several other posts have suggested that, but no
>> resolution.
>> --
>> Sandra
>>
>>
>> "GammaX" wrote:
>>
>> > I suffer from exactly the same problem!
>> >
>> > "SB Mull" wrote:
>> >
>> > > Similar problem to others I have read - my automatic send/receive set
>> > > up
>> > > doesn't work and when I do it manually, nothing happens. I am using
>> > > Outlook
>> > > 2007 and Vista. All other computers in the house (we have 5) are on
>> > > the same
>> > > in-home network and are using OE + XP or Windows Mail + Vista - not
>> > > having
>> > > this problem. I had mail stay in the outbox for 6 hours today and
>> > > for
>> > > several days have had incoming mail delayed by as much as 12 hours.
>> > > After
>> > > spending an hour on the phone with my ISP/e-mail host today, I am
>> > > convinced
>> > > it is not a problem on their side. All the settings are right and
>> > > the test
>> > > works. If I reboot, Outlook "catches up" and the outbox send.
>> > > Otherwise, it
>> > > is dead in the water. Help!
>> > > --
>> > > Sandra
date: Tue, 30 Sep 2008 16:48:27 -0400
author: Russ Valentine [MVP-Outlook]
Re: Send/Receive Not working without reboot
My account type is POP/STMP; my connection is through an in-house network to
ATT (their Home 2-Wire system); my polling interval is sensibly set to 10
minutes. As noted, I have 5 computers in use - 4 are on the network at any
one time. The one with the problem has the combination of Outlook 2007 and
Vista. The others, which all work just fine with no problems or delays, have
Outlook 2007 and XP; Windows Mail & vista; or OE and Windows XP. The e-mail
account settings have been examined and reset with the assistance of
technical support at ATT (no problems found) and HP has spent several hours
working remotely with my computer to validate the Vista set up. I have
disabled security (McAfee) with no difference in performance. I believe I
have covered all the bases for accurate set up and am satisfied that the ISP
connection is working because the other three computers are performing
properly. As noted, the problem started suddenly around the end of August
and affected this and only this computer. I have exhaustively searched this
community database and have found dozens of problems similar to mine - most
of which seem to have started within a recent time frame. I appreciate
anyone who can help to solve the problem - I don't want to waste anyone's
time with elementary issues that I could have solved for myself, but I have
run out of ideas for this one.
--
Sandra
"Russ Valentine [MVP-Outlook]" wrote:
> Just the same ones we post here every day.
> It is difficult to determine why automatic polling is failing when you do
> not post your mail account type, connection type and polling settings. If
> automatic polling once worked and now fails, you also need to examine what
> changes were made to your setup before automatic polling stopped working.
>
> In general, here are the reasons automatic polling might fail in Outlook:
> 1. You have created an unrealistic polling interval. Many users set their
> polling interval to 1 minute thinking they will be downloading mail
> continuously as it arrives. Such settings are not recommended. They put an
> unnecessary strain on mail servers and can create conflicting polling
> requests that can damage your Send/Receive Group or even your account
> settings. 10 minutes is the recommended minimum.
> 2. While exiting Outlook, you inadvertently set your profile to Work Offline
> (this option is immediately above the Exit command in the File menu).
> 3. You have a damaged Send/Receive Group as documented here:
> http://support.microsoft.com/support/kb/articles/q312/3/36.asp
> 4. You have overridden your Send/Receive Group settings as documented here:
> http://support.microsoft.com/support/kb/articles/q320/8/36.asp
> 5. Your mail account settings are corrupt. Recreate your mail account from
> scratch.
> 6. Firewall software is blocking your transmission. Disable your Firewall
> temporarily to see if automatic polling is restored.
> --
> Russ Valentine
> [MVP-Outlook]
> "SB Mull" wrote in message
> news:556924E9-AF27-4A7E-B806-4819653822F8@microsoft.com...
> > Anybody have any ideas about this problem?
> > --
> > Sandra
> >
> >
> > "SB Mull" wrote:
> >
> >> My problem didn't start until about a week ago, so I have to wonder if it
> >> is
> >> related to an update - several other posts have suggested that, but no
> >> resolution.
> >> --
> >> Sandra
> >>
> >>
> >> "GammaX" wrote:
> >>
> >> > I suffer from exactly the same problem!
> >> >
> >> > "SB Mull" wrote:
> >> >
> >> > > Similar problem to others I have read - my automatic send/receive set
> >> > > up
> >> > > doesn't work and when I do it manually, nothing happens. I am using
> >> > > Outlook
> >> > > 2007 and Vista. All other computers in the house (we have 5) are on
> >> > > the same
> >> > > in-home network and are using OE + XP or Windows Mail + Vista - not
> >> > > having
> >> > > this problem. I had mail stay in the outbox for 6 hours today and
> >> > > for
> >> > > several days have had incoming mail delayed by as much as 12 hours.
> >> > > After
> >> > > spending an hour on the phone with my ISP/e-mail host today, I am
> >> > > convinced
> >> > > it is not a problem on their side. All the settings are right and
> >> > > the test
> >> > > works. If I reboot, Outlook "catches up" and the outbox send.
> >> > > Otherwise, it
> >> > > is dead in the water. Help!
> >> > > --
> >> > > Sandra
>
date: Tue, 30 Sep 2008 15:04:01 -0700
author: SB Mull
Re: Send/Receive Not working without reboot
Verify you have tried every solution I posted. Disabling email scanning is
usually not sufficient with McAfee. You must uninstall it and reinstall with
the proper configuration to truly disable email scanning.
--
Russ Valentine
[MVP-Outlook]
"SB Mull" wrote in message
news:64D03C69-0B4F-41BA-9C44-68BEB50527BC@microsoft.com...
> My account type is POP/STMP; my connection is through an in-house network
> to
> ATT (their Home 2-Wire system); my polling interval is sensibly set to 10
> minutes. As noted, I have 5 computers in use - 4 are on the network at
> any
> one time. The one with the problem has the combination of Outlook 2007
> and
> Vista. The others, which all work just fine with no problems or delays,
> have
> Outlook 2007 and XP; Windows Mail & vista; or OE and Windows XP. The
> e-mail
> account settings have been examined and reset with the assistance of
> technical support at ATT (no problems found) and HP has spent several
> hours
> working remotely with my computer to validate the Vista set up. I have
> disabled security (McAfee) with no difference in performance. I believe
> I
> have covered all the bases for accurate set up and am satisfied that the
> ISP
> connection is working because the other three computers are performing
> properly. As noted, the problem started suddenly around the end of August
> and affected this and only this computer. I have exhaustively searched
> this
> community database and have found dozens of problems similar to mine -
> most
> of which seem to have started within a recent time frame. I appreciate
> anyone who can help to solve the problem - I don't want to waste anyone's
> time with elementary issues that I could have solved for myself, but I
> have
> run out of ideas for this one.
> --
> Sandra
>
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
>> Just the same ones we post here every day.
>> It is difficult to determine why automatic polling is failing when you do
>> not post your mail account type, connection type and polling settings. If
>> automatic polling once worked and now fails, you also need to examine
>> what
>> changes were made to your setup before automatic polling stopped working.
>>
>> In general, here are the reasons automatic polling might fail in Outlook:
>> 1. You have created an unrealistic polling interval. Many users set their
>> polling interval to 1 minute thinking they will be downloading mail
>> continuously as it arrives. Such settings are not recommended. They put
>> an
>> unnecessary strain on mail servers and can create conflicting polling
>> requests that can damage your Send/Receive Group or even your account
>> settings. 10 minutes is the recommended minimum.
>> 2. While exiting Outlook, you inadvertently set your profile to Work
>> Offline
>> (this option is immediately above the Exit command in the File menu).
>> 3. You have a damaged Send/Receive Group as documented here:
>> http://support.microsoft.com/support/kb/articles/q312/3/36.asp
>> 4. You have overridden your Send/Receive Group settings as documented
>> here:
>> http://support.microsoft.com/support/kb/articles/q320/8/36.asp
>> 5. Your mail account settings are corrupt. Recreate your mail account
>> from
>> scratch.
>> 6. Firewall software is blocking your transmission. Disable your Firewall
>> temporarily to see if automatic polling is restored.
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "SB Mull" wrote in message
>> news:556924E9-AF27-4A7E-B806-4819653822F8@microsoft.com...
>> > Anybody have any ideas about this problem?
>> > --
>> > Sandra
>> >
>> >
>> > "SB Mull" wrote:
>> >
>> >> My problem didn't start until about a week ago, so I have to wonder if
>> >> it
>> >> is
>> >> related to an update - several other posts have suggested that, but no
>> >> resolution.
>> >> --
>> >> Sandra
>> >>
>> >>
>> >> "GammaX" wrote:
>> >>
>> >> > I suffer from exactly the same problem!
>> >> >
>> >> > "SB Mull" wrote:
>> >> >
>> >> > > Similar problem to others I have read - my automatic send/receive
>> >> > > set
>> >> > > up
>> >> > > doesn't work and when I do it manually, nothing happens. I am
>> >> > > using
>> >> > > Outlook
>> >> > > 2007 and Vista. All other computers in the house (we have 5) are
>> >> > > on
>> >> > > the same
>> >> > > in-home network and are using OE + XP or Windows Mail + Vista -
>> >> > > not
>> >> > > having
>> >> > > this problem. I had mail stay in the outbox for 6 hours today and
>> >> > > for
>> >> > > several days have had incoming mail delayed by as much as 12
>> >> > > hours.
>> >> > > After
>> >> > > spending an hour on the phone with my ISP/e-mail host today, I am
>> >> > > convinced
>> >> > > it is not a problem on their side. All the settings are right and
>> >> > > the test
>> >> > > works. If I reboot, Outlook "catches up" and the outbox send.
>> >> > > Otherwise, it
>> >> > > is dead in the water. Help!
>> >> > > --
>> >> > > Sandra
>>
date: Tue, 30 Sep 2008 18:15:57 -0400
author: Russ Valentine [MVP-Outlook]
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