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date: Fri, 15 Aug 2008 07:35:02 -0700,    group: microsoft.public.outlook.contacts        back       


Outlook crashed and can not open   
For some unknown reason Outlook crashed and is giving me this error message: 
"The set of folders cannot be opened. Errors detected in file"  then c:users 
link to .pst. "Quit outlook and all mail enabled applications, and then use 
the inbox reapir tool (scanpst.exe) to diagnose & repair error in file.  
Where is this repair inbox?  I went to control panel and tried to repair from 
there.  It says it is repaired and when I try to open it starts then gives me 
the same error message.  If I uninstall and reinstall will I lose everything? 
 contact is big concern.  I see a .pst file but if I uninstall will that go 
away and how do I import that into the newly installed Outlook.  I do have 
Mozy backup will that have the information I need?
date: Fri, 15 Aug 2008 07:35:02 -0700   author:   superbrat

Re: Outlook crashed and can not open   
Do as the message says, use scanpst.exe to repair your file.  D&R is not 
using scanpst.exe.

-- 
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, superbrat asked:

| For some unknown reason Outlook crashed and is giving me this error
| message: "The set of folders cannot be opened. Errors detected in
| file"  then c:users link to .pst. "Quit outlook and all mail enabled
| applications, and then use the inbox reapir tool (scanpst.exe) to
| diagnose & repair error in file. Where is this repair inbox?  I went
| to control panel and tried to repair from there.  It says it is
| repaired and when I try to open it starts then gives me the same
| error message.  If I uninstall and reinstall will I lose everything?
| contact is big concern.  I see a .pst file but if I uninstall will
| that go away and how do I import that into the newly installed
| Outlook.  I do have Mozy backup will that have the information I
| need?
date: Sat, 16 Aug 2008 18:59:08 -0700   author:   Milly Staples [MVP - Outlook] what@ever

Re: Outlook crashed and can not open   
"superbrat"  wrote in message 
news:5A540135-10E9-42A1-9629-3DEEE76E5C24@microsoft.com...

> For some unknown reason Outlook crashed and is giving me this error 
> message:
> "The set of folders cannot be opened. Errors detected in file"  then 
> c:users
> link to .pst. "Quit outlook and all mail enabled applications, and then 
> use
> the inbox reapir tool (scanpst.exe) to diagnose & repair error in file.
> Where is this repair inbox?

Depends on your Outlook version.  For OL 2003 and earlier, see if your Start 
menu contains "Microsoft Office Tools".  It should be there or under 
"Microsoft Office".  If you don't see that, you can find scanpst.exe in 
%CommonProgramFiles%\system\MSMAPI\1033.  For OL 2007, it should me on the 
Start menu under Microsoft Office but if not, scanpst.exe should be in 
%ProrgamFiles%\Microsoft Office\Office12
-- 
Brian Tillman [MVP-Outlook]
date: Thu, 21 Aug 2008 10:19:07 -0400   author:   Brian Tillman [MVP - Outlook]

Re: Outlook crashed and can not open   
Hi , I am having the exact same problem. How do I fix this, I have Microsoft 
Outlook 2007

"Brian Tillman [MVP - Outlook]" wrote:

> "superbrat"  wrote in message 
> news:5A540135-10E9-42A1-9629-3DEEE76E5C24@microsoft.com...
> 
> > For some unknown reason Outlook crashed and is giving me this error 
> > message:
> > "The set of folders cannot be opened. Errors detected in file"  then 
> > c:users
> > link to .pst. "Quit outlook and all mail enabled applications, and then 
> > use
> > the inbox reapir tool (scanpst.exe) to diagnose & repair error in file.
> > Where is this repair inbox?
> 
> Depends on your Outlook version.  For OL 2003 and earlier, see if your Start 
> menu contains "Microsoft Office Tools".  It should be there or under 
> "Microsoft Office".  If you don't see that, you can find scanpst.exe in 
> %CommonProgramFiles%\system\MSMAPI\1033.  For OL 2007, it should me on the 
> Start menu under Microsoft Office but if not, scanpst.exe should be in 
> %ProrgamFiles%\Microsoft Office\Office12
> -- 
> Brian Tillman [MVP-Outlook] 
> 
>
date: Thu, 11 Sep 2008 11:40:01 -0700   author:   nik

Re: Outlook crashed and can not open   
"nik"  wrote in message 
news:46751BC7-6C98-4A25-92E0-3A218C9977D7@microsoft.com...

> Hi , I am having the exact same problem. How do I fix this, I have 
> Microsoft
> Outlook 2007

I included the instructions for OL 2007 in the message you quoted.  Why 
bother to reply if you're not going to read what's already there.
-- 
Brian Tillman [MVP-Outlook]
date: Thu, 11 Sep 2008 14:51:52 -0400   author:   Brian Tillman [MVP - Outlook]

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