|
|
|
date: Wed, 28 Feb 2007 11:01:16 -0800,
group: microsoft.public.outlook
back
Re: The Add-in "FaxExtension" (C:\WINDOWS\system32\fxsext32.dll) c
I was having the exact same issue -- happened when I either created a new
message or replied. I tried everything stated above. The third thing I tried
worked.
I have been using Office 2007 since RTM (installed via DVD) and then
installed Vista Home Ultimate when it came out (via DVD). As well, "Show
hidden files and folders" is selected.
What I tried:
1. I searched for extend.dat, found it, and deleted it.
THEN: I restarted Outlook...same issue happened
2. I went into the registry and in
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Exchange\Client\Extensions I found the
faxextension.dll and deleted it
THEN: I restarted Outlook...same issue happened
3. Then I looked a Russ's path for Vista
users(<drive>:\Users\%UserProfile%\AppData\Local\Microsoft\Outlook ) found
extend.dat and deleted it.
THEN: I restarted Outlook...and this finally worked.
Hail all you MVPs (from the insider Office "Crabby")
"Russ Valentine [MVP-Outlook]" wrote:
> I've seen several similar reports, but we've not had any steps to repro the
> problem and can't tell whether this is an Outlook or Vista problem. What
> were the steps that produced the error for you (including how you installed
> your OS and how you installed Office, including its version). Did you try
> the solution in this thread? It's the most logical place to start.
> --
> Russ Valentine
> [MVP-Outlook]
> "jw1941" wrote in message
> news:3B948D45-659F-4337-8A41-4068C3CCB728@microsoft.com...
> >I am having this identical problem, except it only occurs for me when I try
> > new message (not on reply) and it only happens once on each opening of
> > Outlook. I'm told it may be fixed by running detect and repair, but this
> > was
> > information for XP and not for Vista. I think this is a problem with Vista
> > and not with Outlook. Any thoughts?
> >
> > "Russ Valentine [MVP-Outlook]" wrote:
> >
> >> <drive>:\Users\%UserProfile%\AppData\Local\Microsoft\Outlook
> >>
> >> --
> >> Russ Valentine
> >> [MVP-Outlook]
> >> "Brian Tillman" wrote in message
> >> news:eKh1NLAXHHA.1016@TK2MSFTNGP04.phx.gbl...
> >> > sotavento524 wrote:
> >> >
> >> >> Thanks for the answer but no extend.dat file found.
> >> >
> >> > Did you enable viewing hidden files and folders? For Windows XP, look
> >> > in
> >> > %UserProfile%\Local Settings\Application Data\Microsoft\Outlook. Vista
> >> > has a similar path, but I don't yet have it memorized.
> >> > --
> >> > Brian Tillman
> >>
>
>
>
date: Thu, 8 Mar 2007 20:18:02 -0800
author: AS
Re: The Add-in "FaxExtension" (C:\WINDOWS\system32\fxsext32.dll) c
Hi Annik,
Good clues here. I've been trying to get a bead on this one. So if I
understand correctly, you first did an in place upgrade of Office
(presumably from Office 2003), then after that did an in place upgrade of
your OS (presumably from Win XP), but the problem did not appear until you
did the OS upgrade? Is that right?
I'm guessing that the Vista upgrade moved your old extend.dat file to a
location where Outlook could no longer find it. Of course, your new Outlook
profile should not have even been looking for it in the first place, but we
all know Outlook never disconnects all the stuff it should from previous
profiles until you force it to. We always recommend that in place Office
upgrade be followed with creating a brand new Outlook profile because these
problems are so prevalent.
Two in place upgrades takes more courage than I've ever had. May this be the
only problem you encounter.
--
Russ Valentine
[MVP-Outlook]
"AS" wrote in message
news:45B17B64-DA1E-4A16-BAC4-AEB7E7F89AE9@microsoft.com...
>I was having the exact same issue -- happened when I either created a new
> message or replied. I tried everything stated above. The third thing I
> tried
> worked.
>
> I have been using Office 2007 since RTM (installed via DVD) and then
> installed Vista Home Ultimate when it came out (via DVD). As well, "Show
> hidden files and folders" is selected.
>
> What I tried:
> 1. I searched for extend.dat, found it, and deleted it.
> THEN: I restarted Outlook...same issue happened
>
> 2. I went into the registry and in
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Exchange\Client\Extensions I found
> the
> faxextension.dll and deleted it
> THEN: I restarted Outlook...same issue happened
>
> 3. Then I looked a Russ's path for Vista
> users(<drive>:\Users\%UserProfile%\AppData\Local\Microsoft\Outlook ) found
> extend.dat and deleted it.
> THEN: I restarted Outlook...and this finally worked.
>
> Hail all you MVPs (from the insider Office "Crabby")
>
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
>> I've seen several similar reports, but we've not had any steps to repro
>> the
>> problem and can't tell whether this is an Outlook or Vista problem. What
>> were the steps that produced the error for you (including how you
>> installed
>> your OS and how you installed Office, including its version). Did you try
>> the solution in this thread? It's the most logical place to start.
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "jw1941" wrote in message
>> news:3B948D45-659F-4337-8A41-4068C3CCB728@microsoft.com...
>> >I am having this identical problem, except it only occurs for me when I
>> >try
>> > new message (not on reply) and it only happens once on each opening of
>> > Outlook. I'm told it may be fixed by running detect and repair, but
>> > this
>> > was
>> > information for XP and not for Vista. I think this is a problem with
>> > Vista
>> > and not with Outlook. Any thoughts?
>> >
>> > "Russ Valentine [MVP-Outlook]" wrote:
>> >
>> >> <drive>:\Users\%UserProfile%\AppData\Local\Microsoft\Outlook
>> >>
>> >> --
>> >> Russ Valentine
>> >> [MVP-Outlook]
>> >> "Brian Tillman" wrote in message
>> >> news:eKh1NLAXHHA.1016@TK2MSFTNGP04.phx.gbl...
>> >> > sotavento524 wrote:
>> >> >
>> >> >> Thanks for the answer but no extend.dat file found.
>> >> >
>> >> > Did you enable viewing hidden files and folders? For Windows XP,
>> >> > look
>> >> > in
>> >> > %UserProfile%\Local Settings\Application Data\Microsoft\Outlook.
>> >> > Vista
>> >> > has a similar path, but I don't yet have it memorized.
>> >> > --
>> >> > Brian Tillman
>> >>
>>
>>
>>
date: Fri, 9 Mar 2007 16:54:06 -0500
author: Russ Valentine [MVP-Outlook]
|
|