My laptop pc is a Toshiba T5500 and my printer is a Brother MFC-620CN directly connected by USB. Previously I have always used Word 97 and been able to send docs to my printer without any problems. A while ago when I tried to do this I just got a very brief 'Receiving Document' message on my printer screen but then nothing else happened. Since then I have recently upgraded to MS Word 2003, but it still won't print out any Word documents. I need to get Word to printout as I receive a lot of communication in Word format that I need to make hard copies of and my son uses Word for his homework at school and needs to print out at home in Word. My printer still prints out MS Works docs and emails though? Therefore I assume that the printer driver is fine, so why won't it printout Word documents? I would appreciate any advice that is available to resolve this very frustrating problem. Many thanks, -- Paul
Are you sure that you have the same printer selected in Word as the one that is being used by the other applications. Another thing to do is to check on the printer manufacturer's web site for an updated printer driver. Word usually makes pretty full use of a printer's capabilities (more than the other applications) and it may be because of this and some incompatibility with the present driver that you are experiencing that problem. -- Hope this helps. Please reply to the newsgroup unless you wish to avail yourself of my services on a paid consulting basis. Doug Robbins - Word MVP "Paul" wrote in message news:3604E973-4CD2-4F8F-8A84-150D0D9A093B@microsoft.com... > My laptop pc is a Toshiba T5500 and my printer is a Brother MFC-620CN > directly connected by USB. > > Previously I have always used Word 97 and been able to send docs to my > printer without any problems. A while ago when I tried to do this I just > got > a very > brief 'Receiving Document' message on my printer screen but then nothing > else > happened. Since then I have recently upgraded to MS Word 2003, but it > still > won't print out any Word documents. > > I need to get Word to printout as I receive a lot of communication in Word > format that I need to make hard copies of and my son uses Word for his > homework at school and needs to print out at home in Word. > > My printer still prints out MS Works docs and emails though? Therefore I > assume that the printer driver is fine, so why won't it printout Word > documents? > > I would appreciate any advice that is available to resolve this very > frustrating problem. > > Many thanks, > > -- > Paul
