Window freezes when window.open() window is closed.

Window freezes when window.open() window is closed.

In our application we have a link that opens a new window displaying the 
contents of a page that can be customized by our end users.  When we call 
window.open() we save the resulting window reference so that if users 
navigate away from our application we can close the window.

One of our customers has created a page using MS Word.  I believe they are 
saving it as a "Web Page", not a "Single File Web Page".  When they click on 
the link to open the window to display this page the page loads fine.  The 
problem is that when they close the window, the original window that opened 
the pop up is frozen (i.e. it stops responding).

Something else that is really strange is that if we skip storing the window 
reference returned by window.open(), the problem does not occur.

This only occurs on certain versions of IE 6.  I am able to reproduce the 
problem on IE 6.0.2800.1106 running on Win2K Pro.

This doesn't occur if the page that is opened just contains standard HTML. 
I can't even reproduce it when I create my own test page using Word.

Has anyone else experienced anything like this before?

date: Wed, 29 Jun 2005 19:50:26 GMT author: TM360

Re: Window freezes when window.open() window is closed.

----- Original Message ----- 
From: "TM360" <>
Newsgroups: microsoft.public.word.web.authoring
Sent: Wednesday, June 29, 2005 3:50 PM
Subject: Window freezes when window.open() window is closed.


> In our application we have a link that opens a new window displaying the 
> contents of a page that can be customized by our end users.  When we call 
> window.open() we save the resulting window reference so that if users 
> navigate away from our application we can close the window.
>
> One of our customers has created a page using MS Word.  I believe they are 
> saving it as a "Web Page", not a "Single File Web Page".  When they click 
> on the link to open the window to display this page the page loads fine. 
> The problem is that when they close the window, the original window that 
> opened the pop up is frozen (i.e. it stops responding).
>
> Something else that is really strange is that if we skip storing the 
> window reference returned by window.open(), the problem does not occur.
>
> This only occurs on certain versions of IE 6.  I am able to reproduce the 
> problem on IE 6.0.2800.1106 running on Win2K Pro.
>
> This doesn't occur if the page that is opened just contains standard HTML. 
> I can't even reproduce it when I create my own test page using Word.
>
> Has anyone else experienced anything like this before?
>

Perhaps the user has Java and J-Script disabled?

I do not use any AV software and have customized my IE settings over three 
versions of IE to disable many functions, while others are set to prompt.
When I visit some websites, the prompt box will not appear and cause the 
site to lock up as well as IE.
My only option is to Ctrl-Alt-Del IE.

date: Wed, 29 Jun 2005 20:25:47 GMT author: lostinspace

Re: Window freezes when window.open() window is closed.

I figured out the offending "HTML".  When you save a document as a web page 
in Word it embeds some tags/attributes in the HTML to support Word Smart 
Tags.  The offending attribute was in the HTML tag:

    xmlns:st1="urn:schemas-microsoft-com:office:smarttags"

If I remove just this attribute, the problem goes away.  Fortunately I don't 
think this customer is actually using Smart Tags in their document.  So in 
the Tools | Options | Save tab they can just uncheck the checkbox labeled 
"Embed Smart Tags".  The new file no longer contains the Smart Tag support 
and the problem goes away.

Of course I wish I could tell them to stop using freakin' Word as their HTML 
editor, but alas...
"lostinspace"  wrote in message 
news:ftDwe.1127$4m3.452@newssvr19.news.prodigy.com...
> ----- Original Message ----- 
> From: "TM360" <>
> Newsgroups: microsoft.public.word.web.authoring
> Sent: Wednesday, June 29, 2005 3:50 PM
> Subject: Window freezes when window.open() window is closed.
>
>
>> In our application we have a link that opens a new window displaying the 
>> contents of a page that can be customized by our end users.  When we call 
>> window.open() we save the resulting window reference so that if users 
>> navigate away from our application we can close the window.
>>
>> One of our customers has created a page using MS Word.  I believe they 
>> are saving it as a "Web Page", not a "Single File Web Page".  When they 
>> click on the link to open the window to display this page the page loads 
>> fine. The problem is that when they close the window, the original window 
>> that opened the pop up is frozen (i.e. it stops responding).
>>
>> Something else that is really strange is that if we skip storing the 
>> window reference returned by window.open(), the problem does not occur.
>>
>> This only occurs on certain versions of IE 6.  I am able to reproduce the 
>> problem on IE 6.0.2800.1106 running on Win2K Pro.
>>
>> This doesn't occur if the page that is opened just contains standard 
>> HTML. I can't even reproduce it when I create my own test page using 
>> Word.
>>
>> Has anyone else experienced anything like this before?
>>
>
> Perhaps the user has Java and J-Script disabled?
>
> I do not use any AV software and have customized my IE settings over three 
> versions of IE to disable many functions, while others are set to prompt.
> When I visit some websites, the prompt box will not appear and cause the 
> site to lock up as well as IE.
> My only option is to Ctrl-Alt-Del IE.
>

date: Thu, 30 Jun 2005 17:48:37 GMT author: TM360