We are using Office 2000 ... we recently changed from using plain text email to using html email (corporate logo's etc for signature and disclaimer) The problem I have now is various peoples email started showing the following text within the body of the email:- "urn:schemas-microsoft-com:office:office" /> Ive tracked it back to Word 2000. When someone has an empty first line indent and copy pastes it into a new email the above schema text shows up after the user has sent the mail. It does not show up whilst the mail is being written or even in the sent items copy of the mail. Only on the received email. (Actually, I better check if it shows when it is received externally as ive only tested internals so far!) Is this a bug? is there a fix for it? Anyone know why it happens? I'll make sure im loaded up with current office updates tomorrow and check again.