Hi, Many users are complaining Word 2003 takes a long time before opening any document. After a detailed investigation I discovered that there were hundreds of packets of data going through the network cables whenever the user had one or more network printers drivers (the more drivers they had, the worst the performance got). For instance, if I delete all the user defined network printers, leaving only the local ones, the documents open very quickly. But as soon as I add a network printer, performance goes down again. I tried reinstalling the printer driver using a local port pointing to the network share printer drivers; but that didn't seem to boost the performance. Is there a way (registry key maybe) to deactivate the annoying Word behavior of polling all the network printer drivers when opening a document? Thanks, Laurent PS: we are using Win XP SP2/Office 2003 SP2